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Reporting period: Feb '23Jan '24

Debonairs Pizza Overview

100+ Places
Restaurant

Brand Satisfaction

90%
42pp

Country Rank

South Africa
3 of 19

Category Rank

Restaurant
3 of 16

Rating Score

4.4

Sales Power

Sales Index

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Debonairs Pizza Brand Profile

Feb '23Jan '24

South Africa

Debonairs Pizza has a much lower satisfaction score for its Pricing compared to its other aspects. However, Debonairs Pizza has succeeded in its Place aspect, with a 93% satisfaction score.

Place
93%
31pp
Staff
93%
37pp
Service
92%
51pp
Food and Drinks
83%
33pp
Location
75%
Pricing
63%
13pp
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Debonairs Pizza Food and Drinks

Debonairs Pizza has shown an increase in Food and Drinks, with a jump from 50% last year to an impressive 83% this year.

Debonairs Pizza Portion Size

Feb '23Jan '24

South Africa

Debonairs Pizza remains a consumer favourite, maintaining a consistent 53% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

53%

Aspect Rank

6 of 16
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Debonairs Pizza Food Quality

Feb '23Jan '24

South Africa

Debonairs Pizza continues to evolve, with a 32% increase in customer satisfaction of Food Quality, climbing from 24% last year to 56% this year.

Satisfaction Score

56%
32pp

Aspect Rank

7 of 16
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Debonairs Pizza Menu Selection

Feb '23Jan '24

South Africa

Debonairs Pizza is still the go-to place for customers, as their Menu Selection score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

7 of 16
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Debonairs Pizza Dishes

Feb '23Jan '24

South Africa

Debonairs Pizza has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 53% last year to an 84% this year.

Satisfaction Score

84%
31pp

Aspect Rank

2 of 16
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Debonairs Pizza Drinks

Feb '23Jan '24

South Africa

Debonairs Pizza remains a consumer favourite, maintaining a consistent 54% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

54%

Aspect Rank

10 of 16
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Debonairs Pizza Location

Debonairs Pizza is still the go-to place for customers, as their Location score remains high at 75%, consistent with last year's score.

Debonairs Pizza Parking

Feb '23Jan '24

South Africa

Debonairs Pizza continues to improve, with a notable increase in customer satisfaction for their Parking aspect, rising from 60% to 73% this year.

Satisfaction Score

73%
13pp

Aspect Rank

7 of 16
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Debonairs Pizza Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 16
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Debonairs Pizza Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 16
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Debonairs Pizza Ease to Find

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 12
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Debonairs Pizza Place

Debonairs Pizza is one of the most promising brand to delight customers. Use Realytics to know more

Debonairs Pizza Atmosphere and Décor

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 16
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Debonairs Pizza Cleanliness and Hygiene

Feb '23Jan '24

South Africa

Debonairs Pizza is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

2 of 16
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Debonairs Pizza Restrooms

Feb '23Jan '24

South Africa

Debonairs Pizza remains a consumer favourite, maintaining a consistent 64% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

64%

Aspect Rank

1 of 16
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Debonairs Pizza Options for different visitors

Feb '23Jan '24

South Africa

Debonairs Pizza is still the go-to place for customers, as their Options for different visitors score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

7 of 16
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Debonairs Pizza Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 16
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Debonairs Pizza Comfort

Feb '23Jan '24

South Africa

Debonairs Pizza remains a consumer favourite, maintaining a consistent 50% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

5 of 16
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Debonairs Pizza Venue Congestion

Feb '23Jan '24

South Africa

Debonairs Pizza is still the go-to place for customers, as their Venue Congestion score remains high at 41%, consistent with last year's score.

Satisfaction Score

41%

Aspect Rank

3 of 16
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Debonairs Pizza Dining Area

Feb '23Jan '24

South Africa

Debonairs Pizza remains a consumer favourite, maintaining a consistent 50% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

8 of 16
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Debonairs Pizza Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 14
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Debonairs Pizza Pricing

Debonairs Pizza has demonstrated resilience in the industry, with a 13% increase in customer satisfaction for Pricing rising from 50% to 63% this year.

Debonairs Pizza Price

Feb '23Jan '24

South Africa

Debonairs Pizza has shown an increase in Price, with a jump from 52% last year to an impressive 62% this year.

Satisfaction Score

62%
10pp

Aspect Rank

8 of 16
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Debonairs Pizza Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 16
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Debonairs Pizza Service

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Debonairs Pizza Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

7 of 16
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Debonairs Pizza Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

8 of 16
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Debonairs Pizza Dining Options

Feb '23Jan '24

South Africa

Debonairs Pizza continues to evolve, with a 25% increase in customer satisfaction of Dining Options, climbing from 36% last year to 61% this year.

Satisfaction Score

61%
25pp

Aspect Rank

11 of 16
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Debonairs Pizza Online Facilities

Feb '23Jan '24

South Africa

Debonairs Pizza has successfully improved guest experience, as their "Online Facilities" satisfaction score jumped from 34% last year to an 37% this year.

Satisfaction Score

37%
3pp

Aspect Rank

4 of 16
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Debonairs Pizza Waiting Time

Feb '23Jan '24

South Africa

Debonairs Pizza continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 26% to 67% this year.

Satisfaction Score

67%
41pp

Aspect Rank

2 of 16
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Debonairs Pizza Order Processing

Feb '23Jan '24

South Africa

Debonairs Pizza has demonstrated resilience in the industry, with a 25% increase in customer satisfaction for Order Processing rising from 22% to 47% this year.

Satisfaction Score

47%
25pp

Aspect Rank

5 of 16
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Debonairs Pizza Staff

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Debonairs Pizza Staff Competence

Feb '23Jan '24

South Africa

Debonairs Pizza is still the go-to place for customers, as their Staff Competence score remains high at 74%, consistent with last year's score.

Satisfaction Score

74%

Aspect Rank

5 of 15
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Satisfaction Score

Aspect Rank

4 of 16
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Debonairs Pizza Staff Attentiveness

Feb '23Jan '24

South Africa

Debonairs Pizza has shown an increase in Staff Attentiveness, with a jump from 24% last year to an impressive 70% this year.

Satisfaction Score

70%
46pp

Aspect Rank

5 of 16
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Debonairs Pizza Staff Avaliability

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 14
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Satisfaction Score

Aspect Rank

2 of 16
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