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Reporting period: Aug '23Jul '24

Debonairs Pizza Overview

100+ Places
Restaurant

Brand Satisfaction

93%
13pp

Country Rank

South Africa
2 of 20

Category Rank

Restaurant
2 of 14

Rating Score

4.5

Sales Power

Sales Index

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Debonairs Pizza Brand Profile

Aug '23Jul '24

South Africa

Debonairs Pizza has a much lower satisfaction score for its Pricing compared to its other aspects. However, Debonairs Pizza has succeeded in its Service aspect, with a 95% satisfaction score.

Service
95%
12pp
Staff
94%
7pp
Place
93%
5pp
Food and Drinks
86%
15pp
Location
78%
3pp
Pricing
74%
23pp
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Debonairs Pizza Satisfaction Trend

Feb '24Jul '24

South Africa

Debonairs Pizza's brand satisfaction has decreased compared to previous month and now stands at 92%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Debonairs Pizza Food and Drinks

Debonairs Pizza has shown an increase in Food and Drinks, with a jump from 71% last year to an impressive 86% this year.

Debonairs Pizza Portion Size

Aug '23Jul '24

South Africa

Debonairs Pizza remains a consumer favourite, maintaining a consistent 54% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

54%

Aspect Rank

8 of 14
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Debonairs Pizza Food Quality

Aug '23Jul '24

South Africa

Debonairs Pizza continues to evolve, with a 15% increase in customer satisfaction of Food Quality, climbing from 39% last year to 54% this year.

Satisfaction Score

54%
15pp

Aspect Rank

7 of 14
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Debonairs Pizza Menu Selection

Aug '23Jul '24

South Africa

Debonairs Pizza has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 52% last year to an 68% this year.

Satisfaction Score

68%
16pp

Aspect Rank

9 of 14
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Debonairs Pizza Dishes

Aug '23Jul '24

South Africa

Debonairs Pizza continues to improve, with a notable increase in customer satisfaction for their Dishes aspect, rising from 72% to 86% this year.

Satisfaction Score

86%
14pp

Aspect Rank

1 of 14
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Debonairs Pizza Drinks

Aug '23Jul '24

South Africa

Debonairs Pizza is still the go-to place for customers, as their Drinks score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

8 of 14
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Debonairs Pizza Location

Debonairs Pizza has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Location rising from 75% to 78% this year.

Debonairs Pizza Parking

Aug '23Jul '24

South Africa

Debonairs Pizza is losing some of its appeal, with a concerning 3% decrease in satisfaction for Parking dropping from 80% last year to 77% this year.

Satisfaction Score

77%
3pp

Aspect Rank

7 of 14
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Debonairs Pizza Conveniently Situated

Aug '23Jul '24

South Africa

Debonairs Pizza remains a consumer favourite, maintaining a consistent 75% satisfaction score in Conveniently Situated aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

12 of 14
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Debonairs Pizza Views and Surroundings

Aug '23Jul '24

South Africa

Debonairs Pizza is still the go-to place for customers, as their Views and Surroundings score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

14 of 14
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Debonairs Pizza Place

Debonairs Pizza is one of the most promising brand to delight customers. Use Realytics to know more

Debonairs Pizza Atmosphere and Décor

Aug '23Jul '24

South Africa

Debonairs Pizza is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

2 of 14
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Debonairs Pizza Cleanliness and Hygiene

Aug '23Jul '24

South Africa

Debonairs Pizza is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

2 of 14
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Debonairs Pizza Restrooms

Aug '23Jul '24

South Africa

Debonairs Pizza remains a consumer favourite, maintaining a consistent 67% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

2 of 14
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Debonairs Pizza Options for different visitors

Aug '23Jul '24

South Africa

Debonairs Pizza is still the go-to place for customers, as their Options for different visitors score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

8 of 14
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Debonairs Pizza Child-Friendly Conditions

Aug '23Jul '24

South Africa

Debonairs Pizza remains a consumer favourite, maintaining a consistent 89% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

5 of 14
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Debonairs Pizza Comfort

Aug '23Jul '24

South Africa

Debonairs Pizza has shown an increase in Comfort, with a jump from 43% last year to an impressive 49% this year.

Satisfaction Score

49%
6pp

Aspect Rank

6 of 14
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Debonairs Pizza Venue Congestion

Aug '23Jul '24

South Africa

Debonairs Pizza is struggling to meet customer expectations, with a 6% decrease in satisfaction in Venue Congestion aspect, falling from 26% last year to 20% this year.

Satisfaction Score

20%
6pp

Aspect Rank

8 of 14
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Debonairs Pizza Dining Area

Aug '23Jul '24

South Africa

Debonairs Pizza is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

9 of 14
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Debonairs Pizza Work and study friendly

Aug '23Jul '24

South Africa

Use Realytics to know more about Debonairs Pizzalink

Satisfaction Score

Aspect Rank

2 of 13
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Debonairs Pizza Pricing

Debonairs Pizza continues to evolve, with a 23% increase in customer satisfaction of Pricing, climbing from 51% last year to 74% this year.

Debonairs Pizza Price

Aug '23Jul '24

South Africa

Debonairs Pizza has successfully improved guest experience, as their "Price" satisfaction score jumped from 51% last year to an 70% this year.

Satisfaction Score

70%
19pp

Aspect Rank

7 of 14
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Debonairs Pizza Promotions

Aug '23Jul '24

South Africa

Use Realytics to know more about Debonairs Pizzalink

Satisfaction Score

Aspect Rank

4 of 14
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Debonairs Pizza Service

Debonairs Pizza is one of the most promising brand to delight customers. Use Realytics to know more

Debonairs Pizza Billing and Payment

Aug '23Jul '24

South Africa

Debonairs Pizza remains a consumer favourite, maintaining a consistent 22% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

22%

Aspect Rank

7 of 14
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Satisfaction Score

Aspect Rank

11 of 14
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Debonairs Pizza Dining Options

Aug '23Jul '24

South Africa

Debonairs Pizza continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 53% to 61% this year.

Satisfaction Score

61%
8pp

Aspect Rank

10 of 14
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Debonairs Pizza Online Facilities

Aug '23Jul '24

South Africa

Debonairs Pizza has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Online Facilities rising from 26% to 35% this year.

Satisfaction Score

35%
9pp

Aspect Rank

7 of 14
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Debonairs Pizza Waiting Time

Aug '23Jul '24

South Africa

Debonairs Pizza has shown an increase in Waiting Time, with a jump from 53% last year to an impressive 68% this year.

Satisfaction Score

68%
15pp

Aspect Rank

2 of 14
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Debonairs Pizza Order Processing

Aug '23Jul '24

South Africa

Debonairs Pizza continues to evolve, with a 13% increase in customer satisfaction of Order Processing, climbing from 34% last year to 47% this year.

Satisfaction Score

47%
13pp

Aspect Rank

4 of 14
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Debonairs Pizza Staff

Debonairs Pizza is one of the most promising brand to delight customers. Use Realytics to know more

Debonairs Pizza Staff Competence

Aug '23Jul '24

South Africa

Debonairs Pizza has successfully improved guest experience, as their "Staff Competence" satisfaction score jumped from 57% last year to an 72% this year.

Satisfaction Score

72%
15pp

Aspect Rank

7 of 14
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Satisfaction Score

Aspect Rank

3 of 14
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Debonairs Pizza Staff Attentiveness

Aug '23Jul '24

South Africa

Debonairs Pizza continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 45% to 66% this year.

Satisfaction Score

66%
21pp

Aspect Rank

4 of 14
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Debonairs Pizza Staff Avaliability

Aug '23Jul '24

South Africa

Debonairs Pizza is still the go-to place for customers, as their Staff Avaliability score remains high at 20%, consistent with last year's score.

Satisfaction Score

20%

Aspect Rank

4 of 14
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Satisfaction Score

Aspect Rank

2 of 14
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