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Reporting period: Feb '23Jan '24

Crispy Chicken & Hooked On Fish at Caltex Chloorkop Overview

100+ Places
Restaurant

Brand Satisfaction

69%
5pp

Country Rank

South Africa
10 of 19

Category Rank

Restaurant
9 of 16

Rating Score

3.3

Sales Power

Sales Index

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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Brand Profile

Feb '23Jan '24

South Africa

Crispy Chicken & Hooked On Fish at Caltex Chloorkop has a much lower satisfaction score for its Location compared to its other aspects. However, Crispy Chicken & Hooked On Fish at Caltex Chloorkop has succeeded in its Place aspect, with a 77% satisfaction score.

Place
77%
1pp
Food and Drinks
73%
7pp
Staff
67%
Service
59%
8pp
Pricing
56%
26pp
Location
0%
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Food and Drinks

Crispy Chicken & Hooked On Fish at Caltex Chloorkop is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 80% last year to 73% this year.

Crispy Chicken & Hooked On Fish at Caltex Chloorkop Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Food Quality

Feb '23Jan '24

South Africa

Crispy Chicken & Hooked On Fish at Caltex Chloorkop has shown an increase in Food Quality, with a jump from 57% last year to an impressive 60% this year.

Satisfaction Score

60%
3pp

Aspect Rank

5 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Dishes

Feb '23Jan '24

South Africa

Crispy Chicken & Hooked On Fish at Caltex Chloorkop is struggling to meet customer expectations, with a 10% decrease in satisfaction in Dishes aspect, falling from 78% last year to 68% this year.

Satisfaction Score

68%
10pp

Aspect Rank

6 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Drinks

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Location

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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

10 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Place

Crispy Chicken & Hooked On Fish at Caltex Chloorkop continues to evolve, with a 1% increase in customer satisfaction of Place, climbing from 76% last year to 77% this year.

Crispy Chicken & Hooked On Fish at Caltex Chloorkop Atmosphere and Décor

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 15
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Pricing

Crispy Chicken & Hooked On Fish at Caltex Chloorkop is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 82% last year to 56% this year.

Crispy Chicken & Hooked On Fish at Caltex Chloorkop Price

Feb '23Jan '24

South Africa

Crispy Chicken & Hooked On Fish at Caltex Chloorkop is facing challenges in evolving its Price aspect, with a 25% decrease in customer satisfaction, dropping from 82% last year to 57% this year.

Satisfaction Score

57%
25pp

Aspect Rank

10 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

8 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Service

Crispy Chicken & Hooked On Fish at Caltex Chloorkop is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Service aspect satisfaction score, dropping from 67% to 59% this year.

Crispy Chicken & Hooked On Fish at Caltex Chloorkop Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

8 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Dining Options

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Online Facilities

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

15 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Staff

Crispy Chicken & Hooked On Fish at Caltex Chloorkop remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff aspect for both this year and last year.

Crispy Chicken & Hooked On Fish at Caltex Chloorkop Staff Friendliness

Feb '23Jan '24

South Africa

Crispy Chicken & Hooked On Fish at Caltex Chloorkop has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 79% last year to an 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

10 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 16
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Crispy Chicken & Hooked On Fish at Caltex Chloorkop Staff Members

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

15 of 16
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