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Reporting period: Feb '23Jan '24

Crawdaddy's (Good Food & Pub Co.) Secunda Overview

<10 Places
Restaurant

Brand Satisfaction

83%
1pp

Country Rank

South Africa
40 of 92

Category Rank

Restaurant
28 of 70

Rating Score

4.1

Sales Power

Sales Index

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Crawdaddy's (Good Food & Pub Co.) Secunda Brand Profile

Feb '23Jan '24

South Africa

Crawdaddy's (Good Food & Pub Co.) Secunda has a much lower satisfaction score for its Location compared to its other aspects. However, Crawdaddy's (Good Food & Pub Co.) Secunda has succeeded in its Food and Drinks aspect, with a 89% satisfaction score.

Food and Drinks
89%
6pp
Place
83%
5pp
Staff
82%
1pp
Pricing
77%
5pp
Service
73%
14pp
Location
0%
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Crawdaddy's (Good Food & Pub Co.) Secunda Food and Drinks

Crawdaddy's (Good Food & Pub Co.) Secunda has shown an increase in Food and Drinks, with a jump from 83% last year to an impressive 89% this year.

Crawdaddy's (Good Food & Pub Co.) Secunda Portion Size

Feb '23Jan '24

South Africa

Crawdaddy's (Good Food & Pub Co.) Secunda is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 61
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Crawdaddy's (Good Food & Pub Co.) Secunda Food Quality

Feb '23Jan '24

South Africa

Crawdaddy's (Good Food & Pub Co.) Secunda continues to evolve, with a 26% increase in customer satisfaction of Food Quality, climbing from 50% last year to 76% this year.

Satisfaction Score

76%
26pp

Aspect Rank

15 of 70
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Crawdaddy's (Good Food & Pub Co.) Secunda Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

19 of 67
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Crawdaddy's (Good Food & Pub Co.) Secunda Dishes

Feb '23Jan '24

South Africa

Crawdaddy's (Good Food & Pub Co.) Secunda has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 71% last year to an 81% this year.

Satisfaction Score

81%
10pp

Aspect Rank

26 of 70
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Crawdaddy's (Good Food & Pub Co.) Secunda Drinks

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

38 of 70
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Crawdaddy's (Good Food & Pub Co.) Secunda Location

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Crawdaddy's (Good Food & Pub Co.) Secunda Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

15 of 48
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Crawdaddy's (Good Food & Pub Co.) Secunda Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

33 of 58
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Crawdaddy's (Good Food & Pub Co.) Secunda Place

Crawdaddy's (Good Food & Pub Co.) Secunda continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 78% to 83% this year.

Crawdaddy's (Good Food & Pub Co.) Secunda Atmosphere and Décor

Feb '23Jan '24

South Africa

Crawdaddy's (Good Food & Pub Co.) Secunda is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

14 of 70
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Crawdaddy's (Good Food & Pub Co.) Secunda Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

42 of 65
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Crawdaddy's (Good Food & Pub Co.) Secunda Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

21 of 49
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Crawdaddy's (Good Food & Pub Co.) Secunda Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

43 of 70
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Crawdaddy's (Good Food & Pub Co.) Secunda Child-Friendly Conditions

Feb '23Jan '24

South Africa

Crawdaddy's (Good Food & Pub Co.) Secunda is losing some of its appeal, with a concerning 5% decrease in satisfaction for Child-Friendly Conditions dropping from 88% last year to 83% this year.

Satisfaction Score

83%
5pp

Aspect Rank

10 of 55
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Crawdaddy's (Good Food & Pub Co.) Secunda Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

58 of 65
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Crawdaddy's (Good Food & Pub Co.) Secunda Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

10 of 55
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Crawdaddy's (Good Food & Pub Co.) Secunda Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

48 of 63
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Crawdaddy's (Good Food & Pub Co.) Secunda Pricing

Crawdaddy's (Good Food & Pub Co.) Secunda has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Pricing rising from 72% to 77% this year.

Crawdaddy's (Good Food & Pub Co.) Secunda Price

Feb '23Jan '24

South Africa

Crawdaddy's (Good Food & Pub Co.) Secunda has shown an increase in Price, with a jump from 74% last year to an impressive 77% this year.

Satisfaction Score

77%
3pp

Aspect Rank

20 of 68
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Crawdaddy's (Good Food & Pub Co.) Secunda Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

34 of 40
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Crawdaddy's (Good Food & Pub Co.) Secunda Service

Crawdaddy's (Good Food & Pub Co.) Secunda is struggling to meet customer expectations, with a 14% decrease in satisfaction in Service aspect, falling from 87% last year to 73% this year.

Crawdaddy's (Good Food & Pub Co.) Secunda Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 46
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Crawdaddy's (Good Food & Pub Co.) Secunda Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 30
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Crawdaddy's (Good Food & Pub Co.) Secunda Dining Options

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

65 of 70
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Crawdaddy's (Good Food & Pub Co.) Secunda Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

34 of 69
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Crawdaddy's (Good Food & Pub Co.) Secunda Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

41 of 67
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Crawdaddy's (Good Food & Pub Co.) Secunda Staff

Crawdaddy's (Good Food & Pub Co.) Secunda is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 83% last year to 82% this year.

Crawdaddy's (Good Food & Pub Co.) Secunda Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 59
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Crawdaddy's (Good Food & Pub Co.) Secunda Staff Friendliness

Feb '23Jan '24

South Africa

Crawdaddy's (Good Food & Pub Co.) Secunda is facing challenges in evolving its Staff Friendliness aspect, with a 8% decrease in customer satisfaction, dropping from 96% last year to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

43 of 70
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Crawdaddy's (Good Food & Pub Co.) Secunda Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

45 of 65
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Crawdaddy's (Good Food & Pub Co.) Secunda Staff Members

Feb '23Jan '24

South Africa

Crawdaddy's (Good Food & Pub Co.) Secunda continues to evolve, with a 14% increase in customer satisfaction of Staff Members, climbing from 62% last year to 76% this year.

Satisfaction Score

76%
14pp

Aspect Rank

28 of 70
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