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Reporting period: Feb '23Jan '24

Cape Town Fish Market Overview

<10 Places
Restaurant

Brand Satisfaction

70%
2pp

Country Rank

South Africa
141 of 159

Category Rank

Restaurant
99 of 112

Rating Score

3.6

Sales Power

Sales Index

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Cape Town Fish Market Brand Profile

Feb '23Jan '24

South Africa

Cape Town Fish Market has a much lower satisfaction score for its Pricing compared to its other aspects. However, Cape Town Fish Market has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
7pp
Place
79%
Food and Drinks
73%
1pp
Staff
72%
11pp
Service
57%
4pp
Pricing
56%
2pp
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Cape Town Fish Market Food and Drinks

Cape Town Fish Market is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 74% last year to 73% this year.

Cape Town Fish Market Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

69 of 107
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Cape Town Fish Market Food Quality

Feb '23Jan '24

South Africa

Cape Town Fish Market has shown an increase in Food Quality, with a jump from 48% last year to an impressive 54% this year.

Satisfaction Score

54%
6pp

Aspect Rank

48 of 112
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Cape Town Fish Market Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

78 of 110
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Cape Town Fish Market Dishes

Feb '23Jan '24

South Africa

Cape Town Fish Market remains a consumer favourite, maintaining a consistent 74% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

74%

Aspect Rank

69 of 112
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Cape Town Fish Market Drinks

Feb '23Jan '24

South Africa

Cape Town Fish Market continues to evolve, with a 12% increase in customer satisfaction of Drinks, climbing from 70% last year to 82% this year.

Satisfaction Score

82%
12pp

Aspect Rank

39 of 111
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Cape Town Fish Market Location

Cape Town Fish Market is one of the most promising brand to delight customers. Use Realytics to know more

Cape Town Fish Market Conveniently Situated

Feb '23Jan '24

South Africa

Use Realytics to know more about Cape Town Fish Marketlink

Satisfaction Score

Aspect Rank

26 of 86
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Cape Town Fish Market Views and Surroundings

Feb '23Jan '24

South Africa

Cape Town Fish Market is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

37 of 90
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Cape Town Fish Market Place

Cape Town Fish Market is still the go-to place for customers, as their Place score remains high at 79%, consistent with last year's score.

Cape Town Fish Market Atmosphere and Décor

Feb '23Jan '24

South Africa

Cape Town Fish Market is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

72 of 112
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Cape Town Fish Market Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

86 of 107
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Cape Town Fish Market Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

37 of 70
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Cape Town Fish Market Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

96 of 112
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Cape Town Fish Market Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

70 of 90
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Cape Town Fish Market Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

80 of 106
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Cape Town Fish Market Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

86 of 101
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Cape Town Fish Market Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

60 of 103
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Cape Town Fish Market Pricing

Cape Town Fish Market is struggling to meet customer expectations, with a 2% decrease in satisfaction in Pricing aspect, falling from 58% last year to 56% this year.

Cape Town Fish Market Price

Feb '23Jan '24

South Africa

Cape Town Fish Market is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 58% last year to 56% this year.

Satisfaction Score

56%
2pp

Aspect Rank

64 of 111
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Cape Town Fish Market Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

45 of 70
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Cape Town Fish Market Service

Cape Town Fish Market has successfully improved guest experience, as their "Service" satisfaction score jumped from 53% last year to an 57% this year.

Cape Town Fish Market Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

29 of 77
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Cape Town Fish Market Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

48 of 58
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Cape Town Fish Market Dining Options

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

97 of 112
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Cape Town Fish Market Waiting Time

Feb '23Jan '24

South Africa

Cape Town Fish Market continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 24% to 29% this year.

Satisfaction Score

29%
5pp

Aspect Rank

24 of 112
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Cape Town Fish Market Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

78 of 110
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Cape Town Fish Market Staff

Cape Town Fish Market has demonstrated resilience in the industry, with a 11% increase in customer satisfaction for Staff rising from 61% to 72% this year.

Cape Town Fish Market Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

52 of 92
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Cape Town Fish Market Staff Friendliness

Feb '23Jan '24

South Africa

Cape Town Fish Market has shown an increase in Staff Friendliness, with a jump from 87% last year to an impressive 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

65 of 112
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Cape Town Fish Market Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

67 of 107
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Cape Town Fish Market Staff Avaliability

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 38
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Cape Town Fish Market Staff Members

Feb '23Jan '24

South Africa

Cape Town Fish Market continues to evolve, with a 10% increase in customer satisfaction of Staff Members, climbing from 53% last year to 63% this year.

Satisfaction Score

63%
10pp

Aspect Rank

63 of 112
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