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Reporting period: Feb '23Jan '24

Calisto's Overview

<10 Places
Restaurant

Brand Satisfaction

78%
2pp

Country Rank

South Africa
71 of 92

Category Rank

Restaurant
53 of 70

Rating Score

3.8

Sales Power

Sales Index

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Calisto's Brand Profile

Feb '23Jan '24

South Africa

Calisto's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Calisto's has succeeded in its Place aspect, with a 87% satisfaction score.

Place
87%
1pp
Staff
81%
1pp
Service
81%
1pp
Food and Drinks
72%
6pp
Location
0%
Pricing
0%
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Calisto's Food and Drinks

Calisto's is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 78% last year to 72% this year.

Calisto's Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

31 of 61
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Calisto's Food Quality

Feb '23Jan '24

South Africa

Calisto's has shown an increase in Food Quality, with a jump from 38% last year to an impressive 40% this year.

Satisfaction Score

40%
2pp

Aspect Rank

40 of 70
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Calisto's Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

44 of 67
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Calisto's Dishes

Feb '23Jan '24

South Africa

Calisto's is struggling to meet customer expectations, with a 19% decrease in satisfaction in Dishes aspect, falling from 74% last year to 55% this year.

Satisfaction Score

55%
19pp

Aspect Rank

63 of 70
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Calisto's Drinks

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

64 of 70
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Calisto's Location

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Calisto's Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 51
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Calisto's Place

Calisto's is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 88% last year to 87% this year.

Calisto's Atmosphere and Décor

Feb '23Jan '24

South Africa

Calisto's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

33 of 70
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Calisto's Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

41 of 65
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Calisto's Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

34 of 70
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Calisto's Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

36 of 55
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Calisto's Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

47 of 65
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Calisto's Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

31 of 55
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Calisto's Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

46 of 63
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Calisto's Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 30
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Calisto's Pricing

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Satisfaction Score

Aspect Rank

7 of 68
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Calisto's Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

30 of 40
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Calisto's Service

Calisto's is facing challenges in evolving its Service aspect, with a 1% decrease in customer satisfaction, dropping from 82% last year to 81% this year.

Calisto's Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

31 of 46
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Calisto's Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 30
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Calisto's Dining Options

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

59 of 70
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Calisto's Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

39 of 69
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Calisto's Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

42 of 67
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Calisto's Staff

Calisto's is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Staff aspect satisfaction score, dropping from 82% to 81% this year.

Calisto's Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 59
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Calisto's Staff Friendliness

Feb '23Jan '24

South Africa

Calisto's is losing some of its appeal, with a concerning 8% decrease in satisfaction for Staff Friendliness dropping from 90% last year to 82% this year.

Satisfaction Score

82%
8pp

Aspect Rank

52 of 70
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Calisto's Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

38 of 65
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Calisto's Staff Members

Feb '23Jan '24

South Africa

Calisto's continues to evolve, with a 11% increase in customer satisfaction of Staff Members, climbing from 67% last year to 78% this year.

Satisfaction Score

78%
11pp

Aspect Rank

25 of 70
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