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Reporting period: Jul '23Jun '24

Calisto's Overview

<10 Places
Restaurant

Brand Satisfaction

81%
2pp

Country Rank

South Africa
174 of 269

Category Rank

Restaurant
117 of 179

Rating Score

3.9

Sales Power

Sales Index

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Calisto's Brand Profile

Jul '23Jun '24

South Africa

Calisto's has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Calisto's has succeeded in its Staff aspect, with a 89% satisfaction score.

Staff
89%
4pp
Place
87%
1pp
Service
84%
4pp
Food and Drinks
77%
1pp
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Calisto's Satisfaction Trend

Jan '24Jun '24

South Africa

Calisto's's brand satisfaction has decreased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Calisto's Food and Drinks

Calisto's has shown an increase in Food and Drinks, with a jump from 76% last year to an impressive 77% this year.

Calisto's Food Quality

Jul '23Jun '24

South Africa

Calisto's continues to evolve, with a 4% increase in customer satisfaction of Food Quality, climbing from 44% last year to 48% this year.

Satisfaction Score

48%
4pp

Aspect Rank

112 of 179
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Calisto's Dishes

Jul '23Jun '24

South Africa

Calisto's is losing some of its appeal, with a concerning 3% decrease in satisfaction for Dishes dropping from 64% last year to 61% this year.

Satisfaction Score

61%
3pp

Aspect Rank

149 of 179
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Calisto's Place

Calisto's has successfully improved guest experience, as their "Place" satisfaction score jumped from 86% last year to an 87% this year.

Calisto's Atmosphere and Décor

Jul '23Jun '24

South Africa

Calisto's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

131 of 177
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Calisto's Options for different visitors

Jul '23Jun '24

South Africa

Use Realytics to know more about Calisto'slink

Satisfaction Score

Aspect Rank

37 of 177
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Calisto's Service

Calisto's continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 80% to 84% this year.

Satisfaction Score

Aspect Rank

33 of 179
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Calisto's Waiting Time

Jul '23Jun '24

South Africa

Calisto's is struggling to meet customer expectations, with a 5% decrease in satisfaction in Waiting Time aspect, falling from 38% last year to 33% this year.

Satisfaction Score

33%
5pp

Aspect Rank

22 of 179
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Calisto's Staff

Calisto's has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Staff rising from 85% to 89% this year.

Satisfaction Score

Aspect Rank

44 of 179
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Calisto's Staff Members

Jul '23Jun '24

South Africa

Calisto's has shown an increase in Staff Members, with a jump from 78% last year to an impressive 79% this year.

Satisfaction Score

79%
1pp

Aspect Rank

51 of 179
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