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Reporting period: Feb '23Jan '24

Brass Bell Kalk Bay Overview

<10 Places
Bar and Pub

Brand Satisfaction

83%
1pp

Country Rank

South Africa
65 of 159

Category Rank

Bar and Pub
10 of 26

Rating Score

4

Sales Power

Sales Index

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Brass Bell Kalk Bay Brand Profile

Feb '23Jan '24

South Africa

Brass Bell Kalk Bay has a much lower satisfaction score for its Pricing compared to its other aspects. However, Brass Bell Kalk Bay has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
8pp
Place
88%
2pp
Food and Drinks
86%
4pp
Staff
76%
6pp
Service
66%
11pp
Pricing
0%
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Brass Bell Kalk Bay Food and Drinks

Brass Bell Kalk Bay has shown an increase in Food and Drinks, with a jump from 82% last year to an impressive 86% this year.

Brass Bell Kalk Bay Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 26
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Brass Bell Kalk Bay Food Quality

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

21 of 26
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Brass Bell Kalk Bay Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 26
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Brass Bell Kalk Bay Dishes

Feb '23Jan '24

South Africa

Brass Bell Kalk Bay continues to evolve, with a 4% increase in customer satisfaction of Dishes, climbing from 82% last year to 86% this year.

Satisfaction Score

86%
4pp

Aspect Rank

7 of 26
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Brass Bell Kalk Bay Drinks

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

15 of 26
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Brass Bell Kalk Bay Location

Brass Bell Kalk Bay is one of the most promising brand to delight customers. Use Realytics to know more

Brass Bell Kalk Bay Conveniently Situated

Feb '23Jan '24

South Africa

Brass Bell Kalk Bay is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

4 of 22
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Brass Bell Kalk Bay Views and Surroundings

Feb '23Jan '24

South Africa

Brass Bell Kalk Bay is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

7 of 23
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Brass Bell Kalk Bay Place

Brass Bell Kalk Bay has successfully improved guest experience, as their "Place" satisfaction score jumped from 86% last year to an 88% this year.

Brass Bell Kalk Bay Atmosphere and Décor

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 26
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Brass Bell Kalk Bay Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

20 of 26
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Brass Bell Kalk Bay Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

8 of 12
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Brass Bell Kalk Bay Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

20 of 26
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Brass Bell Kalk Bay Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 20
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Brass Bell Kalk Bay Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 26
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Brass Bell Kalk Bay Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 26
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Brass Bell Kalk Bay Pricing

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Brass Bell Kalk Bay Price

Feb '23Jan '24

South Africa

Brass Bell Kalk Bay is losing some of its appeal, with a concerning 3% decrease in satisfaction for Price dropping from 72% last year to 69% this year.

Satisfaction Score

69%
3pp

Aspect Rank

6 of 26
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Brass Bell Kalk Bay Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 18
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Brass Bell Kalk Bay Service

Brass Bell Kalk Bay is struggling to meet customer expectations, with a 11% decrease in satisfaction in Service aspect, falling from 77% last year to 66% this year.

Brass Bell Kalk Bay Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 24
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Brass Bell Kalk Bay Dining Options

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

15 of 26
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Brass Bell Kalk Bay Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 26
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Brass Bell Kalk Bay Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 26
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Brass Bell Kalk Bay Staff

Brass Bell Kalk Bay is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 82% last year to 76% this year.

Brass Bell Kalk Bay Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

18 of 24
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Brass Bell Kalk Bay Staff Friendliness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

22 of 26
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Brass Bell Kalk Bay Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

21 of 25
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Brass Bell Kalk Bay Staff Members

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

22 of 26
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