Brass Bell Kalk Bay Brand Profile
Jul '23 — Jun '24
South Africa
Brass Bell Kalk Bay has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Brass Bell Kalk Bay has succeeded in its Location aspect, with a 98% satisfaction score.
Brass Bell Kalk Bay Satisfaction Trend
Jan '24 — Jun '24
South Africa
Brass Bell Kalk Bay's brand satisfaction remains unchanged compared to the previous month and continues to stand at 83%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.
Brass Bell Kalk Bay Food and Drinks
Brass Bell Kalk Bay has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 79% this year.
Brass Bell Kalk Bay Food Quality
Jul '23 — Jun '24
South Africa
Brass Bell Kalk Bay continues to evolve, with a 2% increase in customer satisfaction of Food Quality, climbing from 41% last year to 43% this year.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Dishes
Jul '23 — Jun '24
South Africa
Brass Bell Kalk Bay has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 74% last year to an 80% this year.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Location
Brass Bell Kalk Bay is struggling to meet customer expectations. Use Realytics to know why
Brass Bell Kalk Bay Conveniently Situated
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Views and Surroundings
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Place
Brass Bell Kalk Bay continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 82% to 84% this year.
Brass Bell Kalk Bay Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Service
Brass Bell Kalk Bay has demonstrated resilience in the industry, with a 13% increase in customer satisfaction for Service rising from 67% to 80% this year.
Brass Bell Kalk Bay Staff
Brass Bell Kalk Bay has shown an increase in Staff, with a jump from 85% last year to an impressive 87% this year.
Brass Bell Kalk Bay Staff Friendliness
Jul '23 — Jun '24
South Africa
Brass Bell Kalk Bay is losing some of its appeal, with a concerning 12% decrease in satisfaction for Staff Friendliness dropping from 100% last year to 88% this year.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Staff Members
Jul '23 — Jun '24
South Africa
Brass Bell Kalk Bay continues to evolve, with a 24% increase in customer satisfaction of Staff Members, climbing from 58% last year to 82% this year.
Satisfaction Score
Aspect Rank
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