Brass Bell Kalk Bay Brand Profile
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Brass Bell Kalk Bay has succeeded in its Location aspect, with a 98% satisfaction score.
Brass Bell Kalk Bay Satisfaction Trend
Feb '24 — Jul '24
South Africa
Brass Bell Kalk Bay's brand satisfaction has decreased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Brass Bell Kalk Bay Food and Drinks
Brass Bell Kalk Bay is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 77% last year to 76% this year.
Brass Bell Kalk Bay Portion Size
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay remains a consumer favourite, maintaining a consistent 78% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Food Quality
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 48% last year to 37% this year.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Menu Selection
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay is still the go-to place for customers, as their Menu Selection score remains high at 63%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Dishes
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay has shown an increase in Dishes, with a jump from 72% last year to an impressive 78% this year.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Drinks
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Location
Use Realytics to know more about Brass Bell Kalk Bay
Brass Bell Kalk Bay Conveniently Situated
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Views and Surroundings
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Ease to Find
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Place
Brass Bell Kalk Bay continues to evolve, with a 2% increase in customer satisfaction of Place, climbing from 83% last year to 85% this year.
Brass Bell Kalk Bay Atmosphere and Décor
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Cleanliness and Hygiene
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay remains a consumer favourite, maintaining a consistent 71% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Restrooms
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Options for different visitors
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay is still the go-to place for customers, as their Options for different visitors score remains high at 90%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Child-Friendly Conditions
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay remains a consumer favourite, maintaining a consistent 75% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Comfort
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay is still the go-to place for customers, as their Comfort score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Dining Area
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay remains a consumer favourite, maintaining a consistent 56% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Service
Brass Bell Kalk Bay has successfully improved guest experience, as their "Service" satisfaction score jumped from 64% last year to an 78% this year.
Brass Bell Kalk Bay Billing and Payment
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Dining Options
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Waiting Time
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay is still the go-to place for customers, as their Waiting Time score remains high at 38%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Order Processing
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Staff
Brass Bell Kalk Bay is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 89% last year to 85% this year.
Brass Bell Kalk Bay Staff Competence
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Staff Friendliness
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Staff Attentiveness
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay remains a consumer favourite, maintaining a consistent 83% satisfaction score in Staff Attentiveness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Staff Avaliability
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Brass Bell Kalk Bay Staff Members
Aug '23 — Jul '24
South Africa
Brass Bell Kalk Bay continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 63% to 81% this year.
Satisfaction Score
Aspect Rank