Bootlegger Coffee Company Brand Profile
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bootlegger Coffee Company has succeeded in its Location aspect, with a 90% satisfaction score.
Bootlegger Coffee Company Satisfaction Trend
Jan '24 — Jun '24
South Africa
Bootlegger Coffee Company's brand satisfaction has decreased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Bootlegger Coffee Company Food and Drinks
Bootlegger Coffee Company is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 81% last year to 80% this year.
Bootlegger Coffee Company Food Quality
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 46% last year to 44% this year.
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Bootlegger Coffee Company Menu Selection
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 94% last year to 84% this year.
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Bootlegger Coffee Company Dishes
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company has shown an increase in Dishes, with a jump from 59% last year to an impressive 67% this year.
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Bootlegger Coffee Company Drinks
Jul '23 — Jun '24
South Africa
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Bootlegger Coffee Company Location
Bootlegger Coffee Company is facing challenges in evolving its Location aspect, with a 7% decrease in customer satisfaction, dropping from 97% last year to 90% this year.
Bootlegger Coffee Company Conveniently Situated
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Conveniently Situated aspect satisfaction score, dropping from 100% to 86% this year.
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Bootlegger Coffee Company Views and Surroundings
Jul '23 — Jun '24
South Africa
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Bootlegger Coffee Company Place
Bootlegger Coffee Company continues to evolve, with a 1% increase in customer satisfaction of Place, climbing from 84% last year to 85% this year.
Bootlegger Coffee Company Atmosphere and Décor
Jul '23 — Jun '24
South Africa
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Bootlegger Coffee Company Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company is losing some of its appeal, with a concerning 29% decrease in satisfaction for Cleanliness and Hygiene dropping from 62% last year to 33% this year.
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Bootlegger Coffee Company Dining Area
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company has successfully improved guest experience, as their "Dining Area" satisfaction score jumped from 54% last year to an 63% this year.
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Bootlegger Coffee Company Pricing
Bootlegger Coffee Company is struggling to meet customer expectations, with a 4% decrease in satisfaction in Pricing aspect, falling from 43% last year to 39% this year.
Bootlegger Coffee Company Price
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 43% last year to 37% this year.
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Bootlegger Coffee Company Service
Bootlegger Coffee Company continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 73% to 75% this year.
Bootlegger Coffee Company Dining Options
Jul '23 — Jun '24
South Africa
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Bootlegger Coffee Company Waiting Time
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Waiting Time rising from 26% to 36% this year.
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Bootlegger Coffee Company Order Processing
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company has shown an increase in Order Processing, with a jump from 21% last year to an impressive 51% this year.
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Bootlegger Coffee Company Staff
Bootlegger Coffee Company continues to evolve, with a 1% increase in customer satisfaction of Staff, climbing from 80% last year to 81% this year.
Bootlegger Coffee Company Staff Friendliness
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company is facing challenges in evolving its Staff Friendliness aspect, with a 3% decrease in customer satisfaction, dropping from 93% last year to 90% this year.
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Bootlegger Coffee Company Staff Attentiveness
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company has successfully improved guest experience, as their "Staff Attentiveness" satisfaction score jumped from 46% last year to an 57% this year.
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Bootlegger Coffee Company Staff Members
Jul '23 — Jun '24
South Africa
Bootlegger Coffee Company continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 70% to 76% this year.
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