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Reporting period: Feb '23Jan '24

Bellézar Umhlanga - Beach Cafe & Bar Overview

<10 Places
Restaurant

Brand Satisfaction

54%
11pp

Country Rank

South Africa
157 of 159

Category Rank

Restaurant
110 of 112

Rating Score

2.6

Sales Power

Sales Index

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Bellézar Umhlanga - Beach Cafe & Bar Brand Profile

Feb '23Jan '24

South Africa

Bellézar Umhlanga - Beach Cafe & Bar has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bellézar Umhlanga - Beach Cafe & Bar has succeeded in its Location aspect, with a 92% satisfaction score.

Location
92%
2pp
Place
78%
1pp
Food and Drinks
58%
13pp
Staff
44%
11pp
Service
32%
17pp
Pricing
0%
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Bellézar Umhlanga - Beach Cafe & Bar Food and Drinks

Bellézar Umhlanga - Beach Cafe & Bar is losing some of its appeal, with a concerning 13% decrease in satisfaction for Food and Drinks dropping from 71% last year to 58% this year.

Bellézar Umhlanga - Beach Cafe & Bar Portion Size

Feb '23Jan '24

South Africa

Use Realytics to know more about Bellézar Umhlanga - Beach Cafe & Barlink

Satisfaction Score

Aspect Rank

54 of 107
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Bellézar Umhlanga - Beach Cafe & Bar Food Quality

Feb '23Jan '24

South Africa

Use Realytics to know more about Bellézar Umhlanga - Beach Cafe & Barlink

Satisfaction Score

Aspect Rank

110 of 112
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Bellézar Umhlanga - Beach Cafe & Bar Menu Selection

Feb '23Jan '24

South Africa

Use Realytics to know more about Bellézar Umhlanga - Beach Cafe & Barlink

Satisfaction Score

Aspect Rank

107 of 110
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Bellézar Umhlanga - Beach Cafe & Bar Dishes

Feb '23Jan '24

South Africa

Bellézar Umhlanga - Beach Cafe & Bar is struggling to meet customer expectations, with a 17% decrease in satisfaction in Dishes aspect, falling from 72% last year to 55% this year.

Satisfaction Score

55%
17pp

Aspect Rank

105 of 112
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Bellézar Umhlanga - Beach Cafe & Bar Drinks

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

108 of 111
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Bellézar Umhlanga - Beach Cafe & Bar Location

Bellézar Umhlanga - Beach Cafe & Bar is one of the most promising brand to delight customers. Use Realytics to know more

Bellézar Umhlanga - Beach Cafe & Bar Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

73 of 87
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Bellézar Umhlanga - Beach Cafe & Bar Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

37 of 86
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Bellézar Umhlanga - Beach Cafe & Bar Views and Surroundings

Feb '23Jan '24

South Africa

Bellézar Umhlanga - Beach Cafe & Bar is losing its edge, with a noticeable decrease in guest satisfaction in Views and Surroundings aspect, down from 94% last year to 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

63 of 90
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Bellézar Umhlanga - Beach Cafe & Bar Place

Bellézar Umhlanga - Beach Cafe & Bar is facing challenges in evolving its Place aspect, with a 1% decrease in customer satisfaction, dropping from 79% last year to 78% this year.

Bellézar Umhlanga - Beach Cafe & Bar Atmosphere and Décor

Feb '23Jan '24

South Africa

Bellézar Umhlanga - Beach Cafe & Bar is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

76 of 112
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Bellézar Umhlanga - Beach Cafe & Bar Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

97 of 107
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Bellézar Umhlanga - Beach Cafe & Bar Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

58 of 70
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Bellézar Umhlanga - Beach Cafe & Bar Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

105 of 112
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Bellézar Umhlanga - Beach Cafe & Bar Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

60 of 90
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Bellézar Umhlanga - Beach Cafe & Bar Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

100 of 106
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Bellézar Umhlanga - Beach Cafe & Bar Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

87 of 101
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Bellézar Umhlanga - Beach Cafe & Bar Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

79 of 103
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Bellézar Umhlanga - Beach Cafe & Bar Pricing

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Bellézar Umhlanga - Beach Cafe & Bar Price

Feb '23Jan '24

South Africa

Bellézar Umhlanga - Beach Cafe & Bar has shown an increase in Price, with a jump from 50% last year to an impressive 58% this year.

Satisfaction Score

58%
8pp

Aspect Rank

61 of 111
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Bellézar Umhlanga - Beach Cafe & Bar Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

53 of 70
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Bellézar Umhlanga - Beach Cafe & Bar Service

Bellézar Umhlanga - Beach Cafe & Bar is facing challenges in maintaining its customer experience, with a noticeable 17% decrease in their Service aspect satisfaction score, dropping from 49% to 32% this year.

Bellézar Umhlanga - Beach Cafe & Bar Billing and Payment

Feb '23Jan '24

South Africa

Use Realytics to know more about Bellézar Umhlanga - Beach Cafe & Barlink

Satisfaction Score

Aspect Rank

60 of 77
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Bellézar Umhlanga - Beach Cafe & Bar Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 58
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Bellézar Umhlanga - Beach Cafe & Bar Dining Options

Feb '23Jan '24

South Africa

Use Realytics to know more about Bellézar Umhlanga - Beach Cafe & Barlink

Satisfaction Score

Aspect Rank

105 of 112
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Bellézar Umhlanga - Beach Cafe & Bar Online Facilities

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

27 of 34
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Bellézar Umhlanga - Beach Cafe & Bar Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

29 of 112
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Bellézar Umhlanga - Beach Cafe & Bar Order Processing

Feb '23Jan '24

South Africa

Bellézar Umhlanga - Beach Cafe & Bar remains a consumer favourite, maintaining a consistent 21% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

21%

Aspect Rank

11 of 110
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Bellézar Umhlanga - Beach Cafe & Bar Staff

Bellézar Umhlanga - Beach Cafe & Bar is losing some of its appeal, with a concerning 11% decrease in satisfaction for Staff dropping from 55% last year to 44% this year.

Bellézar Umhlanga - Beach Cafe & Bar Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

87 of 92
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Bellézar Umhlanga - Beach Cafe & Bar Staff Friendliness

Feb '23Jan '24

South Africa

Use Realytics to know more about Bellézar Umhlanga - Beach Cafe & Barlink

Satisfaction Score

Aspect Rank

110 of 112
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Bellézar Umhlanga - Beach Cafe & Bar Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

92 of 107
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Bellézar Umhlanga - Beach Cafe & Bar Staff Avaliability

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

32 of 38
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Bellézar Umhlanga - Beach Cafe & Bar Staff Members

Feb '23Jan '24

South Africa

Bellézar Umhlanga - Beach Cafe & Bar is struggling to meet customer expectations, with a 19% decrease in satisfaction in Staff Members aspect, falling from 57% last year to 38% this year.

Satisfaction Score

38%
19pp

Aspect Rank

78 of 112
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