Bellézar Umhlanga - Beach Cafe & Bar Brand Profile
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar has a much lower satisfaction score for its Service compared to its other aspects. However, Bellézar Umhlanga - Beach Cafe & Bar has succeeded in its Place aspect, with a 73% satisfaction score.
Bellézar Umhlanga - Beach Cafe & Bar Satisfaction Trend
Feb '24 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar's brand satisfaction has decreased compared to previous month and now stands at 40%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Bellézar Umhlanga - Beach Cafe & Bar Food and Drinks
Bellézar Umhlanga - Beach Cafe & Bar is losing some of its appeal, with a concerning 20% decrease in satisfaction for Food and Drinks dropping from 68% last year to 48% this year.
Bellézar Umhlanga - Beach Cafe & Bar Portion Size
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Food Quality
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar is still the go-to place for customers, as their Food Quality score remains high at 23%, consistent with last year's score.
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Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Menu Selection
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar remains a consumer favourite, maintaining a consistent 50% satisfaction score in Menu Selection aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Dishes
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar is struggling to meet customer expectations, with a 22% decrease in satisfaction in Dishes aspect, falling from 63% last year to 41% this year.
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Bellézar Umhlanga - Beach Cafe & Bar Drinks
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar is still the go-to place for customers, as their Drinks score remains high at 64%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Place
Bellézar Umhlanga - Beach Cafe & Bar is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 77% last year to 73% this year.
Bellézar Umhlanga - Beach Cafe & Bar Atmosphere and Décor
Aug '23 — Jul '24
South Africa
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Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Cleanliness and Hygiene
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar remains a consumer favourite, maintaining a consistent 25% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Options for different visitors
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar is still the go-to place for customers, as their Options for different visitors score remains high at 80%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Child-Friendly Conditions
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar remains a consumer favourite, maintaining a consistent 50% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Comfort
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar is still the go-to place for customers, as their Comfort score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Venue Congestion
Aug '23 — Jul '24
South Africa
Satisfaction Score
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Bellézar Umhlanga - Beach Cafe & Bar Dining Area
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar remains a consumer favourite, maintaining a consistent 67% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Service
Bellézar Umhlanga - Beach Cafe & Bar is facing challenges in evolving its Service aspect, with a 5% decrease in customer satisfaction, dropping from 38% last year to 33% this year.
Bellézar Umhlanga - Beach Cafe & Bar Billing and Payment
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar is still the go-to place for customers, as their Billing and Payment score remains high at 30%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Opening Hours
Aug '23 — Jul '24
South Africa
Satisfaction Score
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Bellézar Umhlanga - Beach Cafe & Bar Dining Options
Aug '23 — Jul '24
South Africa
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Bellézar Umhlanga - Beach Cafe & Bar Waiting Time
Aug '23 — Jul '24
South Africa
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Bellézar Umhlanga - Beach Cafe & Bar Order Processing
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar remains a consumer favourite, maintaining a consistent 26% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Staff
Bellézar Umhlanga - Beach Cafe & Bar is facing challenges in maintaining its customer experience, with a noticeable 19% decrease in their Staff aspect satisfaction score, dropping from 55% to 36% this year.
Bellézar Umhlanga - Beach Cafe & Bar Staff Competence
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Staff Friendliness
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar is still the go-to place for customers, as their Staff Friendliness score remains high at 53%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Staff Attentiveness
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar remains a consumer favourite, maintaining a consistent 20% satisfaction score in Staff Attentiveness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Bellézar Umhlanga - Beach Cafe & Bar Staff Members
Aug '23 — Jul '24
South Africa
Bellézar Umhlanga - Beach Cafe & Bar is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff Members dropping from 38% last year to 32% this year.
Satisfaction Score
Aspect Rank