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Reporting period: Jul '23Jun '24

Baobab Cafe Overview

<10 Places
Cafe

Brand Satisfaction

82%
1pp

Country Rank

South Africa
166 of 269

Category Rank

Cafe
11 of 15

Rating Score

4.1

Sales Power

Sales Index

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Baobab Cafe Brand Profile

Jul '23Jun '24

South Africa

Baobab Cafe has a much lower satisfaction score for its Service compared to its other aspects. However, Baobab Cafe has succeeded in its Place aspect, with a 93% satisfaction score.

Place
93%
8pp
Staff
83%
2pp
Food and Drinks
79%
8pp
Service
79%
5pp
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Baobab Cafe Satisfaction Trend

Jan '24Jun '24

South Africa

Baobab Cafe's brand satisfaction has increased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Baobab Cafe Food and Drinks

Baobab Cafe is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 87% last year to 79% this year.

Baobab Cafe Dishes

Jul '23Jun '24

South Africa

Baobab Cafe is struggling to meet customer expectations, with a 13% decrease in satisfaction in Dishes aspect, falling from 77% last year to 64% this year.

Satisfaction Score

64%
13pp

Aspect Rank

14 of 15
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Baobab Cafe Place

Baobab Cafe is one of the most promising brand to delight customers. Use Realytics to know more

Baobab Cafe Atmosphere and Décor

Jul '23Jun '24

South Africa

Baobab Cafe is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

6 of 15
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Baobab Cafe Options for different visitors

Jul '23Jun '24

South Africa

Use Realytics to know more about Baobab Cafelink

Satisfaction Score

Aspect Rank

5 of 15
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Baobab Cafe Service

Baobab Cafe has shown an increase in Service, with a jump from 74% last year to an impressive 79% this year.

Baobab Cafe Staff

Baobab Cafe continues to evolve, with a 2% increase in customer satisfaction of Staff, climbing from 81% last year to 83% this year.

Baobab Cafe Staff Members

Jul '23Jun '24

South Africa

Baobab Cafe has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 58% last year to an 71% this year.

Satisfaction Score

71%
13pp

Aspect Rank

7 of 15
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