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Reporting period: Feb '23Jan '24

7 Eagles Spur Steak Ranch Overview

100+ Places
Restaurant

Brand Satisfaction

75%
2pp

Country Rank

South Africa
8 of 19

Category Rank

Restaurant
7 of 16

Rating Score

3.8

Sales Power

Sales Index

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7 Eagles Spur Steak Ranch Brand Profile

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch has a much lower satisfaction score for its Pricing compared to its other aspects. However, 7 Eagles Spur Steak Ranch has succeeded in its Location aspect, with a 90% satisfaction score.

Location
90%
3pp
Place
83%
Staff
81%
2pp
Food and Drinks
72%
Service
72%
2pp
Pricing
63%
4pp
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7 Eagles Spur Steak Ranch Food and Drinks

7 Eagles Spur Steak Ranch remains a consumer favourite, maintaining a consistent 72% satisfaction score in Food and Drinks aspect for both this year and last year.

7 Eagles Spur Steak Ranch Portion Size

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is losing some of its appeal, with a concerning 5% decrease in satisfaction for Portion Size dropping from 77% last year to 72% this year.

Satisfaction Score

72%
5pp

Aspect Rank

2 of 16
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7 Eagles Spur Steak Ranch Food Quality

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch has shown an increase in Food Quality, with a jump from 42% last year to an impressive 43% this year.

Satisfaction Score

43%
1pp

Aspect Rank

10 of 16
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7 Eagles Spur Steak Ranch Menu Selection

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch continues to evolve, with a 8% increase in customer satisfaction of Menu Selection, climbing from 60% last year to 68% this year.

Satisfaction Score

68%
8pp

Aspect Rank

8 of 16
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7 Eagles Spur Steak Ranch Dishes

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 59% last year to an 60% this year.

Satisfaction Score

60%
1pp

Aspect Rank

10 of 16
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7 Eagles Spur Steak Ranch Drinks

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is struggling to meet customer expectations, with a 1% decrease in satisfaction in Drinks aspect, falling from 60% last year to 59% this year.

Satisfaction Score

59%
1pp

Aspect Rank

8 of 16
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7 Eagles Spur Steak Ranch Cuisines

Feb '23Jan '24

South Africa

Use Realytics to know more about 7 Eagles Spur Steak Ranchlink

Satisfaction Score

Aspect Rank

2 of 8
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7 Eagles Spur Steak Ranch Location

7 Eagles Spur Steak Ranch is struggling to meet customer expectations. Use Realytics to know why

7 Eagles Spur Steak Ranch Parking

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is losing its edge, with a noticeable decrease in guest satisfaction in Parking aspect, down from 87% last year to 84% this year.

Satisfaction Score

84%
3pp

Aspect Rank

3 of 16
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7 Eagles Spur Steak Ranch Conveniently Situated

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is facing challenges in evolving its Conveniently Situated aspect, with a 9% decrease in customer satisfaction, dropping from 96% last year to 87% this year.

Satisfaction Score

87%
9pp

Aspect Rank

7 of 16
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7 Eagles Spur Steak Ranch Views and Surroundings

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

5 of 16
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7 Eagles Spur Steak Ranch Ease to Find

Feb '23Jan '24

South Africa

Use Realytics to know more about 7 Eagles Spur Steak Ranchlink

Satisfaction Score

Aspect Rank

3 of 12
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7 Eagles Spur Steak Ranch Transport Accessibility

Feb '23Jan '24

South Africa

Use Realytics to know more about 7 Eagles Spur Steak Ranchlink

Satisfaction Score

Aspect Rank

5 of 7
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7 Eagles Spur Steak Ranch Place

7 Eagles Spur Steak Ranch is still the go-to place for customers, as their Place score remains high at 83%, consistent with last year's score.

7 Eagles Spur Steak Ranch Atmosphere and Décor

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 16
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7 Eagles Spur Steak Ranch Cleanliness and Hygiene

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch remains a consumer favourite, maintaining a consistent 71% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

12 of 16
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7 Eagles Spur Steak Ranch Restrooms

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Restrooms aspect satisfaction score, dropping from 46% to 44% this year.

Satisfaction Score

44%
2pp

Aspect Rank

4 of 16
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7 Eagles Spur Steak Ranch Options for different visitors

Feb '23Jan '24

South Africa

Use Realytics to know more about 7 Eagles Spur Steak Ranchlink

Satisfaction Score

Aspect Rank

4 of 16
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7 Eagles Spur Steak Ranch Child-Friendly Conditions

Feb '23Jan '24

South Africa

Use Realytics to know more about 7 Eagles Spur Steak Ranchlink

Satisfaction Score

Aspect Rank

1 of 16
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7 Eagles Spur Steak Ranch Comfort

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is losing some of its appeal, with a concerning 2% decrease in satisfaction for Comfort dropping from 46% last year to 44% this year.

Satisfaction Score

44%
2pp

Aspect Rank

7 of 16
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7 Eagles Spur Steak Ranch Venue Congestion

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is struggling to meet customer expectations, with a 3% decrease in satisfaction in Venue Congestion aspect, falling from 33% last year to 30% this year.

Satisfaction Score

30%
3pp

Aspect Rank

8 of 16
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7 Eagles Spur Steak Ranch Dining Area

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch continues to improve, with a notable increase in customer satisfaction for their Dining Area aspect, rising from 61% to 66% this year.

Satisfaction Score

66%
5pp

Aspect Rank

5 of 16
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7 Eagles Spur Steak Ranch Work and study friendly

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is still the go-to place for customers, as their Work and study friendly score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

4 of 14
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7 Eagles Spur Steak Ranch Pricing

7 Eagles Spur Steak Ranch is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 67% last year to 63% this year.

7 Eagles Spur Steak Ranch Price

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is facing challenges in evolving its Price aspect, with a 5% decrease in customer satisfaction, dropping from 66% last year to 61% this year.

Satisfaction Score

61%
5pp

Aspect Rank

9 of 16
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7 Eagles Spur Steak Ranch Promotions

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Promotions rising from 73% to 79% this year.

Satisfaction Score

79%
6pp

Aspect Rank

3 of 16
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7 Eagles Spur Steak Ranch Service

7 Eagles Spur Steak Ranch is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Service aspect satisfaction score, dropping from 74% to 72% this year.

7 Eagles Spur Steak Ranch Billing and Payment

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch has shown an increase in Billing and Payment, with a jump from 19% last year to an impressive 34% this year.

Satisfaction Score

34%
15pp

Aspect Rank

2 of 16
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7 Eagles Spur Steak Ranch Opening Hours

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is losing some of its appeal, with a concerning 3% decrease in satisfaction for Opening Hours dropping from 31% last year to 28% this year.

Satisfaction Score

28%
3pp

Aspect Rank

7 of 16
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7 Eagles Spur Steak Ranch Dining Options

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch continues to evolve, with a 3% increase in customer satisfaction of Dining Options, climbing from 79% last year to 82% this year.

Satisfaction Score

82%
3pp

Aspect Rank

3 of 16
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7 Eagles Spur Steak Ranch Online Facilities

Feb '23Jan '24

South Africa

Use Realytics to know more about 7 Eagles Spur Steak Ranchlink

Satisfaction Score

Aspect Rank

9 of 16
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7 Eagles Spur Steak Ranch Waiting Time

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is struggling to meet customer expectations, with a 3% decrease in satisfaction in Waiting Time aspect, falling from 40% last year to 37% this year.

Satisfaction Score

37%
3pp

Aspect Rank

11 of 16
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7 Eagles Spur Steak Ranch Order Processing

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is losing its edge, with a noticeable decrease in guest satisfaction in Order Processing aspect, down from 37% last year to 31% this year.

Satisfaction Score

31%
6pp

Aspect Rank

9 of 16
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7 Eagles Spur Steak Ranch Staff

7 Eagles Spur Steak Ranch is facing challenges in evolving its Staff aspect, with a 2% decrease in customer satisfaction, dropping from 83% last year to 81% this year.

7 Eagles Spur Steak Ranch Staff Competence

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff Competence aspect satisfaction score, dropping from 79% to 74% this year.

Satisfaction Score

74%
5pp

Aspect Rank

4 of 15
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7 Eagles Spur Steak Ranch Staff Appearance

Feb '23Jan '24

South Africa

Use Realytics to know more about 7 Eagles Spur Steak Ranchlink

Satisfaction Score

Aspect Rank

3 of 4
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7 Eagles Spur Steak Ranch Staff Friendliness

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

5 of 16
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7 Eagles Spur Steak Ranch Staff Attentiveness

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch has successfully improved guest experience, as their "Staff Attentiveness" satisfaction score jumped from 57% last year to an 60% this year.

Satisfaction Score

60%
3pp

Aspect Rank

7 of 16
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7 Eagles Spur Steak Ranch Staff Avaliability

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

5 of 14
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7 Eagles Spur Steak Ranch Staff Members

Feb '23Jan '24

South Africa

7 Eagles Spur Steak Ranch continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 72% to 73% this year.

Satisfaction Score

73%
1pp

Aspect Rank

6 of 16
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