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Reporting period: Feb '23Jan '24

Garcia Overview

<10 Places
Restaurant

Brand Satisfaction

79%
1pp

Country Rank

Uruguay
12 of 26

Category Rank

Restaurant
6 of 13

Rating Score

4.2

Sales Power

Sales Index

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Garcia Brand Profile

Feb '23Jan '24

Uruguay

Garcia has a much lower satisfaction score for its Location compared to its other aspects. However, Garcia has succeeded in its Service aspect, with a 86% satisfaction score.

Service
86%
4pp
Place
84%
6pp
Staff
83%
1pp
Food and Drinks
82%
2pp
Pricing
36%
17pp
Location
0%
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Garcia Food and Drinks

Garcia is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 84% last year to 82% this year.

Garcia Portion Size

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

4 of 12
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Garcia Food Quality

Feb '23Jan '24

Uruguay

Garcia is struggling to meet customer expectations, with a 5% decrease in satisfaction in Food Quality aspect, falling from 69% last year to 64% this year.

Satisfaction Score

64%
5pp

Aspect Rank

1 of 13
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Garcia Menu Selection

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

5 of 13
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Garcia Dishes

Feb '23Jan '24

Uruguay

Garcia is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 78% this year.

Satisfaction Score

78%
6pp

Aspect Rank

5 of 13
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Garcia Drinks

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

4 of 13
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Garcia Location

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Garcia Parking

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

2 of 10
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Garcia Conveniently Situated

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

2 of 10
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Garcia Views and Surroundings

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

6 of 6
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Garcia Place

Garcia has shown an increase in Place, with a jump from 78% last year to an impressive 84% this year.

Satisfaction Score

Aspect Rank

1 of 13
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Garcia Cleanliness and Hygiene

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

8 of 12
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Garcia Options for different visitors

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

7 of 13
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Garcia Child-Friendly Conditions

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

4 of 10
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Garcia Comfort

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

4 of 13
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Garcia Dining Area

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

7 of 12
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Garcia Pricing

Garcia is facing challenges in evolving its Pricing aspect, with a 17% decrease in customer satisfaction, dropping from 53% last year to 36% this year.

Garcia Price

Feb '23Jan '24

Uruguay

Garcia is facing challenges in maintaining its customer experience, with a noticeable 20% decrease in their Price aspect satisfaction score, dropping from 53% to 33% this year.

Satisfaction Score

33%
20pp

Aspect Rank

13 of 13
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Garcia Promotions

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

9 of 12
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Garcia Service

Garcia continues to evolve, with a 4% increase in customer satisfaction of Service, climbing from 82% last year to 86% this year.

Garcia Billing and Payment

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

10 of 10
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Garcia Dining Options

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

7 of 13
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Garcia Waiting Time

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

8 of 13
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Garcia Order Processing

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

3 of 13
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Garcia Staff

Garcia has successfully improved guest experience, as their "Staff" satisfaction score jumped from 82% last year to an 83% this year.

Garcia Staff Competence

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

5 of 9
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Garcia Staff Friendliness

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

5 of 13
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Garcia Staff Attentiveness

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

10 of 13
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Garcia Staff Avaliability

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

3 of 5
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Garcia Staff Members

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

4 of 12
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