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Reporting period: Jul '23Jun '24

El Italiano Overview

<10 Places
Restaurant

Brand Satisfaction

72%
5pp

Country Rank

Uruguay
57 of 69

Category Rank

Restaurant
36 of 42

Rating Score

3.7

Sales Power

Sales Index

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El Italiano Brand Profile

Jul '23Jun '24

Uruguay

El Italiano has a much lower satisfaction score for its Pricing compared to its other aspects. However, El Italiano has succeeded in its Staff aspect, with a 77% satisfaction score.

Staff
77%
4pp
Food and Drinks
73%
8pp
Place
68%
3pp
Service
68%
8pp
Pricing
54%
16pp
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El Italiano Satisfaction Trend

Jan '24Jun '24

Uruguay

El Italiano's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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El Italiano Food and Drinks

El Italiano is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 81% last year to 73% this year.

Satisfaction Score

Aspect Rank

1 of 40
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El Italiano Food Quality

Jul '23Jun '24

Uruguay

El Italiano is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 59% last year to 52% this year.

Satisfaction Score

52%
7pp

Aspect Rank

14 of 42
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El Italiano Dishes

Jul '23Jun '24

Uruguay

El Italiano is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 76% last year to 62% this year.

Satisfaction Score

62%
14pp

Aspect Rank

34 of 42
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El Italiano Place

El Italiano is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 71% last year to 68% this year.

El Italiano Atmosphere and Décor

Jul '23Jun '24

Uruguay

El Italiano is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

32 of 42
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El Italiano Pricing

El Italiano is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Pricing aspect satisfaction score, dropping from 70% to 54% this year.

El Italiano Price

Jul '23Jun '24

Uruguay

El Italiano is losing some of its appeal, with a concerning 17% decrease in satisfaction for Price dropping from 71% last year to 54% this year.

Satisfaction Score

54%
17pp

Aspect Rank

22 of 42
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El Italiano Service

El Italiano has shown an increase in Service, with a jump from 60% last year to an impressive 68% this year.

El Italiano Waiting Time

Jul '23Jun '24

Uruguay

El Italiano is struggling to meet customer expectations, with a 1% decrease in satisfaction in Waiting Time aspect, falling from 23% last year to 22% this year.

Satisfaction Score

22%
1pp

Aspect Rank

4 of 40
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El Italiano Staff

El Italiano is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 81% last year to 77% this year.

El Italiano Staff Friendliness

Jul '23Jun '24

Uruguay

El Italiano continues to evolve, with a 4% increase in customer satisfaction of Staff Friendliness, climbing from 79% last year to 83% this year.

Satisfaction Score

83%
4pp

Aspect Rank

10 of 42
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El Italiano Staff Attentiveness

Jul '23Jun '24

Uruguay

El Italiano is facing challenges in evolving its Staff Attentiveness aspect, with a 6% decrease in customer satisfaction, dropping from 91% last year to 85% this year.

Satisfaction Score

85%
6pp

Aspect Rank

27 of 42
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El Italiano Staff Members

Jul '23Jun '24

Uruguay

El Italiano is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Staff Members aspect satisfaction score, dropping from 52% to 48% this year.

Satisfaction Score

48%
4pp

Aspect Rank

6 of 41
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