El Italiano Brand Profile
Jul '23 — Jun '24
Uruguay
El Italiano has a much lower satisfaction score for its Pricing compared to its other aspects. However, El Italiano has succeeded in its Staff aspect, with a 77% satisfaction score.
El Italiano Satisfaction Trend
Jan '24 — Jun '24
Uruguay
El Italiano's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
El Italiano Food and Drinks
El Italiano is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 81% last year to 73% this year.
El Italiano Portion Size
Jul '23 — Jun '24
Uruguay
Satisfaction Score
Aspect Rank
El Italiano Food Quality
Jul '23 — Jun '24
Uruguay
El Italiano is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 59% last year to 52% this year.
Satisfaction Score
Aspect Rank
El Italiano Dishes
Jul '23 — Jun '24
Uruguay
El Italiano is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 76% last year to 62% this year.
Satisfaction Score
Aspect Rank
El Italiano Place
El Italiano is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 71% last year to 68% this year.
El Italiano Atmosphere and Décor
Jul '23 — Jun '24
Uruguay
Satisfaction Score
Aspect Rank
El Italiano Pricing
El Italiano is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Pricing aspect satisfaction score, dropping from 70% to 54% this year.
El Italiano Price
Jul '23 — Jun '24
Uruguay
El Italiano is losing some of its appeal, with a concerning 17% decrease in satisfaction for Price dropping from 71% last year to 54% this year.
Satisfaction Score
Aspect Rank
El Italiano Service
El Italiano has shown an increase in Service, with a jump from 60% last year to an impressive 68% this year.
El Italiano Waiting Time
Jul '23 — Jun '24
Uruguay
El Italiano is struggling to meet customer expectations, with a 1% decrease in satisfaction in Waiting Time aspect, falling from 23% last year to 22% this year.
Satisfaction Score
Aspect Rank
El Italiano Staff
El Italiano is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 81% last year to 77% this year.
El Italiano Staff Friendliness
Jul '23 — Jun '24
Uruguay
El Italiano continues to evolve, with a 4% increase in customer satisfaction of Staff Friendliness, climbing from 79% last year to 83% this year.
Satisfaction Score
Aspect Rank
El Italiano Staff Attentiveness
Jul '23 — Jun '24
Uruguay
El Italiano is facing challenges in evolving its Staff Attentiveness aspect, with a 6% decrease in customer satisfaction, dropping from 91% last year to 85% this year.
Satisfaction Score
Aspect Rank
El Italiano Staff Members
Jul '23 — Jun '24
Uruguay
El Italiano is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Staff Members aspect satisfaction score, dropping from 52% to 48% this year.
Satisfaction Score
Aspect Rank