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Reporting period: Feb '23Jan '24

El Fogón Overview

<10 Places
Restaurant

Brand Satisfaction

74%
8pp

Country Rank

Uruguay
17 of 26

Category Rank

Restaurant
9 of 13

Rating Score

3.9

Sales Power

Sales Index

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El Fogón Brand Profile

Feb '23Jan '24

Uruguay

El Fogón has a much lower satisfaction score for its Location compared to its other aspects. However, El Fogón has succeeded in its Food and Drinks aspect, with a 77% satisfaction score.

Food and Drinks
77%
10pp
Place
77%
9pp
Staff
73%
9pp
Service
73%
3pp
Pricing
58%
1pp
Location
0%
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El Fogón Food and Drinks

El Fogón is losing some of its appeal, with a concerning 10% decrease in satisfaction for Food and Drinks dropping from 87% last year to 77% this year.

El Fogón Portion Size

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

7 of 12
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El Fogón Food Quality

Feb '23Jan '24

Uruguay

El Fogón is struggling to meet customer expectations, with a 12% decrease in satisfaction in Food Quality aspect, falling from 55% last year to 43% this year.

Satisfaction Score

43%
12pp

Aspect Rank

6 of 13
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El Fogón Menu Selection

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

4 of 13
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El Fogón Dishes

Feb '23Jan '24

Uruguay

El Fogón is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 73% this year.

Satisfaction Score

73%
11pp

Aspect Rank

7 of 13
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El Fogón Drinks

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

10 of 13
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El Fogón Cuisines

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

5 of 8
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El Fogón Location

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El Fogón Parking

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

8 of 10
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El Fogón Views and Surroundings

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

2 of 6
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El Fogón Place

El Fogón is facing challenges in evolving its Place aspect, with a 9% decrease in customer satisfaction, dropping from 86% last year to 77% this year.

El Fogón Atmosphere and Décor

Feb '23Jan '24

Uruguay

El Fogón is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Atmosphere and Décor aspect satisfaction score, dropping from 97% to 84% this year.

Satisfaction Score

84%
13pp

Aspect Rank

12 of 13
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El Fogón Cleanliness and Hygiene

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

9 of 12
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El Fogón Options for different visitors

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

13 of 13
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El Fogón Comfort

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

11 of 13
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El Fogón Venue Congestion

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

2 of 11
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El Fogón Dining Area

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

12 of 12
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El Fogón Work and study friendly

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

4 of 4
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El Fogón Pricing

El Fogón is losing some of its appeal, with a concerning 1% decrease in satisfaction for Pricing dropping from 59% last year to 58% this year.

El Fogón Price

Feb '23Jan '24

Uruguay

El Fogón is struggling to meet customer expectations, with a 1% decrease in satisfaction in Price aspect, falling from 58% last year to 57% this year.

Satisfaction Score

57%
1pp

Aspect Rank

7 of 13
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El Fogón Promotions

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

3 of 12
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El Fogón Service

El Fogón is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 76% last year to 73% this year.

El Fogón Billing and Payment

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

2 of 10
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El Fogón Dining Options

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

8 of 13
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El Fogón Waiting Time

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

7 of 13
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El Fogón Order Processing

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

7 of 13
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El Fogón Staff

El Fogón is facing challenges in evolving its Staff aspect, with a 9% decrease in customer satisfaction, dropping from 82% last year to 73% this year.

El Fogón Staff Competence

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

1 of 9
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El Fogón Staff Friendliness

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

9 of 13
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El Fogón Staff Attentiveness

Feb '23Jan '24

Uruguay

El Fogón is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Staff Attentiveness aspect satisfaction score, dropping from 92% to 90% this year.

Satisfaction Score

90%
2pp

Aspect Rank

6 of 13
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El Fogón Staff Avaliability

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

4 of 5
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El Fogón Staff Members

Feb '23Jan '24

Uruguay

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Satisfaction Score

Aspect Rank

9 of 12
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