Burger King Overview

Burger King remains a consumer favourite, maintaining a consistent 54% satisfaction score in Portion Size aspect for both this year and last year.

Burger King is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 52% last year to 48% this year.

Burger King is facing challenges in evolving its Drinks aspect, with a 11% decrease in customer satisfaction, dropping from 37% last year to 26% this year.

Burger King is losing some of its appeal, with a concerning 16% decrease in satisfaction for Atmosphere and Décor dropping from 93% last year to 77% this year.

Burger King is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 44%, consistent with last year's score.

Burger King remains a consumer favourite, maintaining a consistent 82% satisfaction score in Options for different visitors aspect for both this year and last year.

Burger King is struggling to meet customer expectations, with a 26% decrease in satisfaction in Child-Friendly Conditions aspect, falling from 94% last year to 68% this year.

Burger King is facing challenges in evolving its Dining Area aspect, with a 23% decrease in customer satisfaction, dropping from 58% last year to 35% this year.

Burger King remains a consumer favourite, maintaining a consistent 57% satisfaction score in Price aspect for both this year and last year.

Burger King remains a consumer favourite, maintaining a consistent 23% satisfaction score in Opening Hours aspect for both this year and last year.

Burger King is losing some of its appeal, with a concerning 10% decrease in satisfaction for Waiting Time dropping from 30% last year to 20% this year.

Burger King is struggling to meet customer expectations, with a 2% decrease in satisfaction in Order Processing aspect, falling from 36% last year to 34% this year.

Burger King is still the go-to place for customers, as their Staff Competence score remains high at 60%, consistent with last year's score.

Burger King is facing challenges in evolving its Staff Friendliness aspect, with a 9% decrease in customer satisfaction, dropping from 66% last year to 57% this year.

Burger King is losing some of its appeal, with a concerning 7% decrease in satisfaction for Staff Members dropping from 35% last year to 28% this year.