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Reporting period: Aug '23Jul '24

Box Garden Overview

<10 Places
Restaurant

Brand Satisfaction

84%
6pp

Country Rank

Uruguay
28 of 69

Category Rank

Restaurant
17 of 40

Rating Score

4.4

Sales Power

Sales Index

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Box Garden Brand Profile

Aug '23Jul '24

Uruguay

Box Garden has a much lower satisfaction score for its Service compared to its other aspects. However, Box Garden has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
5pp
Place
82%
5pp
Pricing
77%
6pp
Service
70%
19pp
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Box Garden Satisfaction Trend

Feb '24Jul '24

Uruguay

Box Garden's brand satisfaction has decreased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Box Garden Food and Drinks

Box Garden is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 93% last year to 88% this year.

Box Garden Portion Size

Aug '23Jul '24

Uruguay

Box Garden remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

27 of 38
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Box Garden Food Quality

Aug '23Jul '24

Uruguay

Box Garden is still the go-to place for customers, as their Food Quality score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

34 of 40
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Box Garden Menu Selection

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

4 of 40
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Box Garden Dishes

Aug '23Jul '24

Uruguay

Box Garden has shown an increase in Dishes, with a jump from 80% last year to an impressive 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

5 of 40
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Box Garden Drinks

Aug '23Jul '24

Uruguay

Box Garden remains a consumer favourite, maintaining a consistent 45% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

45%

Aspect Rank

36 of 40
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Box Garden Cuisines

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

12 of 19
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Box Garden Place

Box Garden is struggling to meet customer expectations, with a 5% decrease in satisfaction in Place aspect, falling from 87% last year to 82% this year.

Box Garden Atmosphere and Décor

Aug '23Jul '24

Uruguay

Box Garden is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

33 of 40
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Box Garden Cleanliness and Hygiene

Aug '23Jul '24

Uruguay

Box Garden is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

21 of 39
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Box Garden Restrooms

Aug '23Jul '24

Uruguay

Box Garden remains a consumer favourite, maintaining a consistent 67% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

13 of 32
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Box Garden Options for different visitors

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

13 of 39
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Box Garden Child-Friendly Conditions

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

5 of 26
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Box Garden Comfort

Aug '23Jul '24

Uruguay

Box Garden is still the go-to place for customers, as their Comfort score remains high at 22%, consistent with last year's score.

Satisfaction Score

22%

Aspect Rank

34 of 39
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Box Garden Venue Congestion

Aug '23Jul '24

Uruguay

Box Garden remains a consumer favourite, maintaining a consistent 50% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

4 of 30
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Box Garden Dining Area

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

2 of 34
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Box Garden Pricing

Box Garden is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 83% last year to 77% this year.

Box Garden Price

Aug '23Jul '24

Uruguay

Box Garden is facing challenges in evolving its Price aspect, with a 6% decrease in customer satisfaction, dropping from 82% last year to 76% this year.

Satisfaction Score

76%
6pp

Aspect Rank

9 of 40
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Box Garden Promotions

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

6 of 36
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Box Garden Service

Box Garden is facing challenges in maintaining its customer experience, with a noticeable 19% decrease in their Service aspect satisfaction score, dropping from 89% to 70% this year.

Box Garden Opening Hours

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

13 of 29
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Box Garden Dining Options

Aug '23Jul '24

Uruguay

Box Garden is still the go-to place for customers, as their Dining Options score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

38 of 40
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Box Garden Waiting Time

Aug '23Jul '24

Uruguay

Box Garden remains a consumer favourite, maintaining a consistent 25% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

31 of 38
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Box Garden Order Processing

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

1 of 40
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