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Reporting period: Feb '23Jan '24

Tony Roma's Overview

<10 Places
Bar and Pub

Brand Satisfaction

78%
5pp

Country Rank

El Salvador
3 of 5

Category Rank

Bar and Pub
1 of 1

Rating Score

4.1

Sales Power

Sales Index

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Tony Roma's Brand Profile

Feb '23Jan '24

El Salvador

Tony Roma's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Tony Roma's has succeeded in its Place aspect, with a 84% satisfaction score.

Place
84%
2pp
Staff
79%
8pp
Food and Drinks
77%
3pp
Service
73%
5pp
Location
0%
Pricing
0%
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Tony Roma's Food and Drinks

Tony Roma's has shown an increase in Food and Drinks, with a jump from 74% last year to an impressive 77% this year.

Tony Roma's Portion Size

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Food Quality

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Menu Selection

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Dishes

Feb '23Jan '24

El Salvador

Tony Roma's continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 75% last year to 76% this year.

Satisfaction Score

76%
1pp

Aspect Rank

1 of 1
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Tony Roma's Drinks

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Location

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Tony Roma's Parking

Feb '23Jan '24

El Salvador

Tony Roma's has successfully improved guest experience, as their "Parking" satisfaction score jumped from 80% last year to an 86% this year.

Satisfaction Score

86%
6pp

Aspect Rank

1 of 1
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Tony Roma's Conveniently Situated

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Place

Tony Roma's continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 82% to 84% this year.

Tony Roma's Atmosphere and Décor

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Cleanliness and Hygiene

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Options for different visitors

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Child-Friendly Conditions

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Comfort

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Venue Congestion

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Dining Area

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Pricing

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Tony Roma's Price

Feb '23Jan '24

El Salvador

Tony Roma's has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Price rising from 61% to 71% this year.

Satisfaction Score

71%
10pp

Aspect Rank

1 of 1
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Tony Roma's Promotions

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Service

Tony Roma's has shown an increase in Service, with a jump from 68% last year to an impressive 73% this year.

Tony Roma's Billing and Payment

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Dining Options

Feb '23Jan '24

El Salvador

Tony Roma's continues to evolve, with a 2% increase in customer satisfaction of Dining Options, climbing from 78% last year to 80% this year.

Satisfaction Score

80%
2pp

Aspect Rank

1 of 1
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Tony Roma's Waiting Time

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Order Processing

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Staff

Tony Roma's has successfully improved guest experience, as their "Staff" satisfaction score jumped from 71% last year to an 79% this year.

Tony Roma's Staff Friendliness

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Staff Attentiveness

Feb '23Jan '24

El Salvador

Tony Roma's continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 79% to 83% this year.

Satisfaction Score

83%
4pp

Aspect Rank

1 of 1
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Tony Roma's Staff Avaliability

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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Tony Roma's Staff Members

Feb '23Jan '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 1
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