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Reporting period: Jul '23Jun '24

Tony Roma's Overview

<10 Places
Restaurant

Brand Satisfaction

86%
9pp

Country Rank

El Salvador
5 of 9

Category Rank

Restaurant
5 of 8

Rating Score

4.3

Sales Power

Sales Index

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Tony Roma's Brand Profile

Jul '23Jun '24

El Salvador

Tony Roma's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Tony Roma's has succeeded in its Place aspect, with a 91% satisfaction score.

Place
91%
4pp
Service
86%
17pp
Food and Drinks
85%
8pp
Staff
81%
11pp
Pricing
61%
9pp
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Tony Roma's Satisfaction Trend

Jan '24Jun '24

El Salvador

Tony Roma's's brand satisfaction has increased compared to previous month and now stands at 98%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Tony Roma's Food and Drinks

Tony Roma's has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 85% this year.

Tony Roma's Dishes

Jul '23Jun '24

El Salvador

Tony Roma's is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dishes dropping from 81% last year to 79% this year.

Satisfaction Score

79%
2pp

Aspect Rank

4 of 8
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Tony Roma's Place

Tony Roma's is one of the most promising brand to delight customers. Use Realytics to know more

Tony Roma's Atmosphere and Décor

Jul '23Jun '24

El Salvador

Use Realytics to know more about Tony Roma'slink

Satisfaction Score

Aspect Rank

4 of 8
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Tony Roma's Pricing

Tony Roma's is struggling to meet customer expectations, with a 9% decrease in satisfaction in Pricing aspect, falling from 70% last year to 61% this year.

Tony Roma's Price

Jul '23Jun '24

El Salvador

Tony Roma's is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 66% last year to 58% this year.

Satisfaction Score

58%
8pp

Aspect Rank

6 of 8
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Tony Roma's Service

Tony Roma's continues to evolve, with a 17% increase in customer satisfaction of Service, climbing from 69% last year to 86% this year.

Tony Roma's Staff

Tony Roma's has successfully improved guest experience, as their "Staff" satisfaction score jumped from 70% last year to an 81% this year.

Tony Roma's Staff Attentiveness

Jul '23Jun '24

El Salvador

Tony Roma's continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 75% to 81% this year.

Satisfaction Score

81%
6pp

Aspect Rank

6 of 8
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