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Reporting period: Aug '23Jul '24

Tony Roma's Overview

<10 Places
Restaurant

Brand Satisfaction

94%
17pp

Country Rank

El Salvador
4 of 9

Category Rank

Restaurant
4 of 8

Rating Score

4.6

Sales Power

Sales Index

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Tony Roma's Brand Profile

Aug '23Jul '24

El Salvador

Tony Roma's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Tony Roma's has succeeded in its Place aspect, with a 97% satisfaction score.

Place
97%
12pp
Service
95%
27pp
Food and Drinks
93%
16pp
Staff
86%
14pp
Location
86%
Pricing
70%
1pp
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Tony Roma's Satisfaction Trend

Feb '24Jul '24

El Salvador

Tony Roma's's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Tony Roma's Food and Drinks

Tony Roma's is one of the most promising brand to delight customers. Use Realytics to know more

Tony Roma's Portion Size

Aug '23Jul '24

El Salvador

Tony Roma's remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

4 of 7
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Tony Roma's Food Quality

Aug '23Jul '24

El Salvador

Tony Roma's has shown an increase in Food Quality, with a jump from 27% last year to an impressive 64% this year.

Satisfaction Score

64%
37pp

Aspect Rank

5 of 8
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Tony Roma's Menu Selection

Aug '23Jul '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 8
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Tony Roma's Dishes

Aug '23Jul '24

El Salvador

Tony Roma's continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 82% last year to 83% this year.

Satisfaction Score

83%
1pp

Aspect Rank

5 of 8
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Tony Roma's Drinks

Aug '23Jul '24

El Salvador

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Satisfaction Score

Aspect Rank

2 of 8
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Tony Roma's Location

Tony Roma's is still the go-to place for customers, as their Location score remains high at 86%, consistent with last year's score.

Tony Roma's Parking

Aug '23Jul '24

El Salvador

Tony Roma's remains a consumer favourite, maintaining a consistent 78% satisfaction score in Parking aspect for both this year and last year.

Satisfaction Score

78%

Aspect Rank

2 of 7
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Tony Roma's Conveniently Situated

Aug '23Jul '24

El Salvador

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Satisfaction Score

Aspect Rank

4 of 7
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Tony Roma's Views and Surroundings

Aug '23Jul '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 5
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Tony Roma's Place

Tony Roma's is one of the most promising brand to delight customers. Use Realytics to know more

Tony Roma's Atmosphere and Décor

Aug '23Jul '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 8
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Tony Roma's Cleanliness and Hygiene

Aug '23Jul '24

El Salvador

Tony Roma's has successfully improved guest experience, as their "Cleanliness and Hygiene" satisfaction score jumped from 77% last year to an 83% this year.

Satisfaction Score

83%
6pp

Aspect Rank

5 of 8
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Tony Roma's Restrooms

Aug '23Jul '24

El Salvador

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Satisfaction Score

Aspect Rank

3 of 6
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Tony Roma's Options for different visitors

Aug '23Jul '24

El Salvador

Tony Roma's is still the go-to place for customers, as their Options for different visitors score remains high at 84%, consistent with last year's score.

Satisfaction Score

84%

Aspect Rank

8 of 8
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Tony Roma's Child-Friendly Conditions

Aug '23Jul '24

El Salvador

Tony Roma's remains a consumer favourite, maintaining a consistent 50% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

2 of 4
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Tony Roma's Comfort

Aug '23Jul '24

El Salvador

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Satisfaction Score

Aspect Rank

1 of 8
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Tony Roma's Pricing

Tony Roma's is losing some of its appeal, with a concerning 1% decrease in satisfaction for Pricing dropping from 71% last year to 70% this year.

Tony Roma's Price

Aug '23Jul '24

El Salvador

Tony Roma's is still the go-to place for customers, as their Price score remains high at 70%, consistent with last year's score.

Satisfaction Score

70%

Aspect Rank

4 of 8
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Tony Roma's Promotions

Aug '23Jul '24

El Salvador

Tony Roma's remains a consumer favourite, maintaining a consistent 75% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

2 of 3
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Tony Roma's Service

Tony Roma's is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

2 of 8
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Tony Roma's Waiting Time

Aug '23Jul '24

El Salvador

Tony Roma's is still the go-to place for customers, as their Waiting Time score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

5 of 8
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Tony Roma's Order Processing

Aug '23Jul '24

El Salvador

Tony Roma's remains a consumer favourite, maintaining a consistent 83% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

1 of 7
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Tony Roma's Staff

Tony Roma's continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 72% to 86% this year.

Tony Roma's Staff Competence

Aug '23Jul '24

El Salvador

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Satisfaction Score

Aspect Rank

3 of 4
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Tony Roma's Staff Friendliness

Aug '23Jul '24

El Salvador

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Satisfaction Score

Aspect Rank

5 of 8
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Tony Roma's Staff Attentiveness

Aug '23Jul '24

El Salvador

Tony Roma's has demonstrated resilience in the industry, with a 12% increase in customer satisfaction for Staff Attentiveness rising from 76% to 88% this year.

Satisfaction Score

88%
12pp

Aspect Rank

5 of 8
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Tony Roma's Staff Members

Aug '23Jul '24

El Salvador

Tony Roma's is still the go-to place for customers, as their Staff Members score remains high at 64%, consistent with last year's score.

Satisfaction Score

64%

Aspect Rank

4 of 7
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