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Reporting period: Jul '23Jun '24

UFO Overview

<10 Places
Restaurant

Brand Satisfaction

77%
3pp

Country Rank

Slovakia
78 of 103

Category Rank

Restaurant
55 of 71

Rating Score

4

Sales Power

Sales Index

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UFO Brand Profile

Jul '23Jun '24

Slovakia

UFO has a much lower satisfaction score for its Pricing compared to its other aspects. However, UFO has succeeded in its Location aspect, with a 99% satisfaction score.

Location
99%
1pp
Food and Drinks
86%
10pp
Place
82%
14pp
Service
69%
4pp
Staff
67%
4pp
Pricing
30%
9pp
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UFO Satisfaction Trend

Jan '24Jun '24

Slovakia

UFO's brand satisfaction has increased compared to previous month and now stands at 94%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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UFO Food and Drinks

UFO has shown an increase in Food and Drinks, with a jump from 76% last year to an impressive 86% this year.

UFO Drinks

Jul '23Jun '24

Slovakia

UFO remains a consumer favourite, maintaining a consistent 89% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

15 of 70
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UFO Location

UFO is struggling to meet customer expectations. Use Realytics to know why

UFO Views and Surroundings

Jul '23Jun '24

Slovakia

UFO is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

36 of 68
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UFO Place

UFO continues to evolve, with a 14% increase in customer satisfaction of Place, climbing from 68% last year to 82% this year.

UFO Atmosphere and Décor

Jul '23Jun '24

Slovakia

Use Realytics to know more about UFOlink

Satisfaction Score

Aspect Rank

16 of 71
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UFO Pricing

UFO has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 21% last year to an 30% this year.

UFO Price

Jul '23Jun '24

Slovakia

UFO continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 18% to 30% this year.

Satisfaction Score

30%
12pp

Aspect Rank

64 of 71
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UFO Service

UFO is losing some of its appeal, with a concerning 4% decrease in satisfaction for Service dropping from 73% last year to 69% this year.

UFO Staff

UFO is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff aspect, falling from 71% last year to 67% this year.