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Reporting period: Jul '23Jun '24

Spilka beer & restaurant Overview

<10 Places
Bar and Pub

Brand Satisfaction

76%
6pp

Country Rank

Slovakia
81 of 103

Category Rank

Bar and Pub
13 of 17

Rating Score

3.7

Sales Power

Sales Index

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Spilka beer & restaurant Brand Profile

Jul '23Jun '24

Slovakia

Spilka beer & restaurant has a much lower satisfaction score for its Service compared to its other aspects. However, Spilka beer & restaurant has succeeded in its Place aspect, with a 83% satisfaction score.

Place
83%
3pp
Staff
80%
4pp
Food and Drinks
78%
4pp
Service
70%
14pp
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Spilka beer & restaurant Satisfaction Trend

Jan '24Jun '24

Slovakia

Spilka beer & restaurant's brand satisfaction has increased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Spilka beer & restaurant Food and Drinks

Spilka beer & restaurant is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 82% last year to 78% this year.

Spilka beer & restaurant Food Quality

Jul '23Jun '24

Slovakia

Spilka beer & restaurant is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 41% last year to 30% this year.

Satisfaction Score

30%
11pp

Aspect Rank

9 of 17
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Spilka beer & restaurant Dishes

Jul '23Jun '24

Slovakia

Spilka beer & restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 67% last year to 63% this year.

Satisfaction Score

63%
4pp

Aspect Rank

14 of 17
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Satisfaction Score

Aspect Rank

10 of 17
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Spilka beer & restaurant Place

Spilka beer & restaurant is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 86% last year to 83% this year.

Spilka beer & restaurant Atmosphere and Décor

Jul '23Jun '24

Slovakia

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Satisfaction Score

Aspect Rank

10 of 17
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Spilka beer & restaurant Service

Spilka beer & restaurant is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Service aspect satisfaction score, dropping from 84% to 70% this year.

Spilka beer & restaurant Staff

Spilka beer & restaurant has shown an increase in Staff, with a jump from 76% last year to an impressive 80% this year.