Pizza Carla Brand Profile
Aug '23 — Jul '24
Slovakia
Pizza Carla has a much lower satisfaction score for its Service compared to its other aspects. However, Pizza Carla has succeeded in its Staff aspect, with a 76% satisfaction score.
Pizza Carla Satisfaction Trend
Feb '24 — Jul '24
Slovakia
Pizza Carla's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Pizza Carla Food and Drinks
Pizza Carla is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 76% last year to 68% this year.
Pizza Carla Food Quality
Aug '23 — Jul '24
Slovakia
Pizza Carla remains a consumer favourite, maintaining a consistent 33% satisfaction score in Food Quality aspect for both this year and last year.
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Aspect Rank
Pizza Carla Menu Selection
Aug '23 — Jul '24
Slovakia
Pizza Carla is still the go-to place for customers, as their Menu Selection score remains high at 83%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Pizza Carla Dishes
Aug '23 — Jul '24
Slovakia
Pizza Carla is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dishes aspect, falling from 74% last year to 71% this year.
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Pizza Carla Service
Pizza Carla is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 74% last year to 60% this year.
Pizza Carla Billing and Payment
Aug '23 — Jul '24
Slovakia
Pizza Carla remains a consumer favourite, maintaining a consistent 33% satisfaction score in Billing and Payment aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Pizza Carla Opening Hours
Aug '23 — Jul '24
Slovakia
Pizza Carla is still the go-to place for customers, as their Opening Hours score remains high at 33%, consistent with last year's score.
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Pizza Carla Dining Options
Aug '23 — Jul '24
Slovakia
Pizza Carla remains a consumer favourite, maintaining a consistent 64% satisfaction score in Dining Options aspect for both this year and last year.
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Pizza Carla Waiting Time
Aug '23 — Jul '24
Slovakia
Pizza Carla is facing challenges in evolving its Waiting Time aspect, with a 13% decrease in customer satisfaction, dropping from 59% last year to 46% this year.
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Pizza Carla Staff
Pizza Carla has shown an increase in Staff, with a jump from 65% last year to an impressive 76% this year.
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Pizza Carla Staff Friendliness
Aug '23 — Jul '24
Slovakia
Pizza Carla is still the go-to place for customers, as their Staff Friendliness score remains high at 89%, consistent with last year's score.
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Aspect Rank
Pizza Carla Staff Attentiveness
Aug '23 — Jul '24
Slovakia
Pizza Carla remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Pizza Carla Staff Members
Aug '23 — Jul '24
Slovakia
Pizza Carla is still the go-to place for customers, as their Staff Members score remains high at 57%, consistent with last year's score.
Satisfaction Score
Aspect Rank