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Reporting period: Apr '23Mar '24

Bistro Zepen House Overview

<10 Places
Bistro

Brand Satisfaction

89%
9pp

Country Rank

Slovakia
22 of 101

Category Rank

Bistro
1 of 4

Rating Score

4.6

Sales Power

Sales Index

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Bistro Zepen House Brand Profile

Apr '23Mar '24

Slovakia

Bistro Zepen House has a much lower satisfaction score for its Service compared to its other aspects. However, Bistro Zepen House has succeeded in its Pricing aspect, with a 94% satisfaction score.

Pricing
94%
3pp
Place
92%
6pp
Food and Drinks
91%
6pp
Staff
83%
14pp
Service
75%
19pp
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Bistro Zepen House Satisfaction Trend

Last 6 months

Slovakia

Bistro Zepen House's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bistro Zepen House Food and Drinks

Bistro Zepen House is struggling to meet customer expectations. Use Realytics to know why

Bistro Zepen House Food Quality

Apr '23Mar '24

Slovakia

Bistro Zepen House is losing some of its appeal, with a concerning 21% decrease in satisfaction for Food Quality dropping from 81% last year to 60% this year.

Satisfaction Score

60%
21pp

Aspect Rank

2 of 4
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Bistro Zepen House Menu Selection

Apr '23Mar '24

Slovakia

Bistro Zepen House is struggling to meet customer expectations, with a 14% decrease in satisfaction in Menu Selection aspect, falling from 100% last year to 86% this year.

Satisfaction Score

86%
14pp

Aspect Rank

3 of 4
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Satisfaction Score

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 4
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Bistro Zepen House Dishes

Apr '23Mar '24

Slovakia

Bistro Zepen House is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 95% last year to 84% this year.

Satisfaction Score

84%
11pp

Aspect Rank

2 of 4
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Bistro Zepen House Place

Bistro Zepen House is struggling to meet customer expectations. Use Realytics to know why

Bistro Zepen House Atmosphere and Décor

Apr '23Mar '24

Slovakia

Use Realytics to know more about Bistro Zepen Houselink

Satisfaction Score

Aspect Rank

3 of 4
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Bistro Zepen House Dining Area

Apr '23Mar '24

Slovakia

Bistro Zepen House is facing challenges in evolving its Dining Area aspect, with a 19% decrease in customer satisfaction, dropping from 77% last year to 58% this year.

Satisfaction Score

58%
19pp

Aspect Rank

1 of 4
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Bistro Zepen House Pricing

Bistro Zepen House is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

1 of 4
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Bistro Zepen House Service

Bistro Zepen House is facing challenges in maintaining its customer experience, with a noticeable 19% decrease in their Service aspect satisfaction score, dropping from 94% to 75% this year.

Bistro Zepen House Waiting Time

Apr '23Mar '24

Slovakia

Bistro Zepen House is losing some of its appeal, with a concerning 26% decrease in satisfaction for Waiting Time dropping from 66% last year to 40% this year.

Satisfaction Score

40%
26pp

Aspect Rank

1 of 4
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Bistro Zepen House Staff

Bistro Zepen House is struggling to meet customer expectations, with a 14% decrease in satisfaction in Staff aspect, falling from 97% last year to 83% this year.

Bistro Zepen House Staff Friendliness

Apr '23Mar '24

Slovakia

Bistro Zepen House is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 4
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Bistro Zepen House Staff Members

Apr '23Mar '24

Slovakia

Bistro Zepen House is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 94% last year to 57% this year.

Satisfaction Score

57%
37pp

Aspect Rank

2 of 4
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