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Reporting period: Jul '23Jun '24

Confectionery Zima Overview

<10 Places
Coffee Shop

Brand Satisfaction

87%
1pp

Country Rank

Slovenia
32 of 72

Category Rank

Coffee Shop
1 of 2

Rating Score

4.4

Sales Power

Sales Index

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Confectionery Zima Brand Profile

Jul '23Jun '24

Slovenia

Confectionery Zima has a much lower satisfaction score for its Staff compared to its other aspects. However, Confectionery Zima has succeeded in its Pricing aspect, with a 94% satisfaction score.

Pricing
94%
20pp
Food and Drinks
90%
1pp
Place
89%
1pp
Service
74%
6pp
Staff
70%
10pp
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Confectionery Zima Satisfaction Trend

Jan '24Jun '24

Slovenia

Confectionery Zima's brand satisfaction has decreased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Confectionery Zima Food and Drinks

Confectionery Zima is struggling to meet customer expectations. Use Realytics to know why

Confectionery Zima Food Quality

Jul '23Jun '24

Slovenia

Confectionery Zima remains a consumer favourite, maintaining a consistent 59% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

59%

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Drinks

Jul '23Jun '24

Slovenia

Confectionery Zima is losing some of its appeal, with a concerning 7% decrease in satisfaction for Drinks dropping from 93% last year to 86% this year.

Satisfaction Score

86%
7pp

Aspect Rank

1 of 2
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Confectionery Zima Place

Confectionery Zima is struggling to meet customer expectations, with a 1% decrease in satisfaction in Place aspect, falling from 90% last year to 89% this year.

Confectionery Zima Atmosphere and Décor

Jul '23Jun '24

Slovenia

Use Realytics to know more about Confectionery Zimalink

Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Pricing

Confectionery Zima is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Service

Confectionery Zima is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 80% last year to 74% this year.

Confectionery Zima Staff

Confectionery Zima is facing challenges in evolving its Staff aspect, with a 10% decrease in customer satisfaction, dropping from 80% last year to 70% this year.

Confectionery Zima Staff Friendliness

Jul '23Jun '24

Slovenia

Confectionery Zima is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Staff Friendliness aspect satisfaction score, dropping from 82% to 74% this year.

Satisfaction Score

74%
8pp

Aspect Rank

1 of 2
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