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Reporting period: Feb '23Jan '24

Confectionery Zima Overview

<10 Places
Coffee Shop

Brand Satisfaction

82%
7pp

Country Rank

Slovenia
32 of 60

Category Rank

Coffee Shop
1 of 2

Rating Score

4.3

Sales Power

Sales Index

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Confectionery Zima Brand Profile

Feb '23Jan '24

Slovenia

Confectionery Zima has a much lower satisfaction score for its Location compared to its other aspects. However, Confectionery Zima has succeeded in its Place aspect, with a 86% satisfaction score.

Place
86%
7pp
Food and Drinks
86%
5pp
Staff
74%
4pp
Pricing
72%
13pp
Service
65%
14pp
Location
0%
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Confectionery Zima Food and Drinks

Confectionery Zima is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 91% last year to 86% this year.

Confectionery Zima Portion Size

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Food Quality

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Menu Selection

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Dishes

Feb '23Jan '24

Slovenia

Confectionery Zima has shown an increase in Dishes, with a jump from 89% last year to an impressive 90% this year.

Satisfaction Score

90%
1pp

Aspect Rank

1 of 2
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Confectionery Zima Drinks

Feb '23Jan '24

Slovenia

Confectionery Zima is struggling to meet customer expectations, with a 21% decrease in satisfaction in Drinks aspect, falling from 95% last year to 74% this year.

Satisfaction Score

74%
21pp

Aspect Rank

2 of 2
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Confectionery Zima Cuisines

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 1
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Confectionery Zima Location

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Confectionery Zima Parking

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

2 of 2
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Confectionery Zima Conveniently Situated

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Views and Surroundings

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

2 of 2
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Confectionery Zima Transport Accessibility

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 1
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Confectionery Zima Place

Confectionery Zima is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 93% last year to 86% this year.

Confectionery Zima Atmosphere and Décor

Feb '23Jan '24

Slovenia

Confectionery Zima is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

2 of 2
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Confectionery Zima Cleanliness and Hygiene

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 1
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Confectionery Zima Restrooms

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Options for different visitors

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 1
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Confectionery Zima Comfort

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Venue Congestion

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

2 of 2
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Confectionery Zima Dining Area

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

2 of 2
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Confectionery Zima Work and study friendly

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Pricing

Confectionery Zima is facing challenges in evolving its Pricing aspect, with a 13% decrease in customer satisfaction, dropping from 85% last year to 72% this year.

Confectionery Zima Price

Feb '23Jan '24

Slovenia

Confectionery Zima is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Price aspect satisfaction score, dropping from 85% to 72% this year.

Satisfaction Score

72%
13pp

Aspect Rank

1 of 2
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Confectionery Zima Service

Confectionery Zima is losing some of its appeal, with a concerning 14% decrease in satisfaction for Service dropping from 79% last year to 65% this year.

Confectionery Zima Billing and Payment

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Opening Hours

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 1
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Confectionery Zima Dining Options

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Waiting Time

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Order Processing

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Staff

Confectionery Zima is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff aspect, falling from 78% last year to 74% this year.

Confectionery Zima Staff Friendliness

Feb '23Jan '24

Slovenia

Confectionery Zima is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 84% last year to 68% this year.

Satisfaction Score

68%
16pp

Aspect Rank

1 of 2
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Confectionery Zima Staff Attentiveness

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Confectionery Zima Staff Members

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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