Cacao Brand Profile
Aug '23 — Jul '24
Slovenia
Cacao has a much lower satisfaction score for its Pricing compared to its other aspects. However, Cacao has succeeded in its Location aspect, with a 93% satisfaction score.
Cacao Satisfaction Trend
Feb '24 — Jul '24
Slovenia
Cacao's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Cacao Food and Drinks
Cacao remains a consumer favourite, maintaining a consistent 90% satisfaction score in Food and Drinks aspect for both this year and last year.
Cacao Portion Size
Aug '23 — Jul '24
Slovenia
Cacao is losing some of its appeal, with a concerning 13% decrease in satisfaction for Portion Size dropping from 77% last year to 64% this year.
Satisfaction Score
Aspect Rank
Cacao Food Quality
Aug '23 — Jul '24
Slovenia
Cacao is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 64% last year to 61% this year.
Satisfaction Score
Aspect Rank
Cacao Menu Selection
Aug '23 — Jul '24
Slovenia
Satisfaction Score
Aspect Rank
Cacao Dishes
Aug '23 — Jul '24
Slovenia
Satisfaction Score
Aspect Rank
Cacao Drinks
Aug '23 — Jul '24
Slovenia
Satisfaction Score
Aspect Rank
Cacao Location
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Cacao Parking
Aug '23 — Jul '24
Slovenia
Cacao is still the go-to place for customers, as their Parking score remains high at 25%, consistent with last year's score.
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Cacao Views and Surroundings
Aug '23 — Jul '24
Slovenia
Satisfaction Score
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Cacao Place
Cacao has shown an increase in Place, with a jump from 72% last year to an impressive 74% this year.
Cacao Atmosphere and Décor
Aug '23 — Jul '24
Slovenia
Satisfaction Score
Aspect Rank
Cacao Cleanliness and Hygiene
Aug '23 — Jul '24
Slovenia
Cacao remains a consumer favourite, maintaining a consistent 50% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Cacao Restrooms
Aug '23 — Jul '24
Slovenia
Cacao is still the go-to place for customers, as their Restrooms score remains high at 75%, consistent with last year's score.
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Cacao Comfort
Aug '23 — Jul '24
Slovenia
Cacao remains a consumer favourite, maintaining a consistent 86% satisfaction score in Comfort aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Cacao Venue Congestion
Aug '23 — Jul '24
Slovenia
Cacao is still the go-to place for customers, as their Venue Congestion score remains high at 27%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Cacao Dining Area
Aug '23 — Jul '24
Slovenia
Cacao remains a consumer favourite, maintaining a consistent 80% satisfaction score in Dining Area aspect for both this year and last year.
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Aspect Rank
Cacao Pricing
Cacao is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 39% last year to 31% this year.
Cacao Price
Aug '23 — Jul '24
Slovenia
Cacao is facing challenges in evolving its Price aspect, with a 8% decrease in customer satisfaction, dropping from 39% last year to 31% this year.
Satisfaction Score
Aspect Rank
Cacao Service
Cacao is still the go-to place for customers, as their Service score remains high at 72%, consistent with last year's score.
Cacao Billing and Payment
Aug '23 — Jul '24
Slovenia
Cacao remains a consumer favourite, maintaining a consistent 50% satisfaction score in Billing and Payment aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Cacao Dining Options
Aug '23 — Jul '24
Slovenia
Satisfaction Score
Aspect Rank
Cacao Waiting Time
Aug '23 — Jul '24
Slovenia
Cacao continues to evolve, with a 11% increase in customer satisfaction of Waiting Time, climbing from 56% last year to 67% this year.
Satisfaction Score
Aspect Rank
Cacao Order Processing
Aug '23 — Jul '24
Slovenia
Cacao is still the go-to place for customers, as their Order Processing score remains high at 22%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Cacao Staff
Cacao has successfully improved guest experience, as their "Staff" satisfaction score jumped from 77% last year to an 85% this year.
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Aspect Rank
Cacao Staff Friendliness
Aug '23 — Jul '24
Slovenia
Satisfaction Score
Aspect Rank
Cacao Staff Attentiveness
Aug '23 — Jul '24
Slovenia
Cacao remains a consumer favourite, maintaining a consistent 86% satisfaction score in Staff Attentiveness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Cacao Staff Members
Aug '23 — Jul '24
Slovenia
Cacao is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Staff Members aspect satisfaction score, dropping from 45% to 44% this year.
Satisfaction Score
Aspect Rank
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