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Reporting period: Jul '23Jun '24

Cacao Overview

<10 Places
Cafe

Brand Satisfaction

83%
3pp

Country Rank

Slovenia
49 of 72

Category Rank

Cafe
2 of 3

Rating Score

4.3

Sales Power

Sales Index

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Cacao Brand Profile

Jul '23Jun '24

Slovenia

Cacao has a much lower satisfaction score for its Pricing compared to its other aspects. However, Cacao has succeeded in its Location aspect, with a 93% satisfaction score.

Location
93%
1pp
Food and Drinks
91%
2pp
Staff
87%
12pp
Service
77%
7pp
Place
72%
1pp
Pricing
33%
8pp
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Cacao Satisfaction Trend

Jan '24Jun '24

Slovenia

Cacao's brand satisfaction has increased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Cacao Food and Drinks

Cacao is one of the most promising brand to delight customers. Use Realytics to know more

Cacao Food Quality

Jul '23Jun '24

Slovenia

Cacao is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food Quality dropping from 63% last year to 58% this year.

Satisfaction Score

58%
5pp

Aspect Rank

1 of 3
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Satisfaction Score

Aspect Rank

2 of 3
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Satisfaction Score

Aspect Rank

1 of 3
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Satisfaction Score

Aspect Rank

1 of 3
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Cacao Location

Cacao is struggling to meet customer expectations. Use Realytics to know why

Cacao Conveniently Situated

Jul '23Jun '24

Slovenia

Use Realytics to know more about Cacaolink

Satisfaction Score

Aspect Rank

1 of 3
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Satisfaction Score

Aspect Rank

1 of 3
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Cacao Place

Cacao is struggling to meet customer expectations, with a 1% decrease in satisfaction in Place aspect, falling from 73% last year to 72% this year.

Satisfaction Score

Aspect Rank

2 of 3
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Cacao Pricing

Cacao is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 41% last year to 33% this year.

Cacao Price

Jul '23Jun '24

Slovenia

Cacao is facing challenges in evolving its Price aspect, with a 7% decrease in customer satisfaction, dropping from 40% last year to 33% this year.

Satisfaction Score

33%
7pp

Aspect Rank

3 of 3
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Cacao Service

Cacao has shown an increase in Service, with a jump from 70% last year to an impressive 77% this year.

Satisfaction Score

Aspect Rank

1 of 3
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Cacao Waiting Time

Jul '23Jun '24

Slovenia

Cacao continues to evolve, with a 28% increase in customer satisfaction of Waiting Time, climbing from 49% last year to 77% this year.

Satisfaction Score

77%
28pp

Aspect Rank

1 of 3
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Cacao Staff

Cacao has successfully improved guest experience, as their "Staff" satisfaction score jumped from 75% last year to an 87% this year.

Satisfaction Score

Aspect Rank

2 of 3
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Cacao Staff Members

Jul '23Jun '24

Slovenia

Cacao is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff Members aspect satisfaction score, dropping from 54% to 44% this year.

Satisfaction Score

44%
10pp

Aspect Rank

1 of 3
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