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Reporting period: Feb '23Jan '24

Cacao Overview

<10 Places
Cafe

Brand Satisfaction

78%
3pp

Country Rank

Slovenia
42 of 60

Category Rank

Cafe
1 of 2

Rating Score

4.1

Sales Power

Sales Index

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Cacao Brand Profile

Feb '23Jan '24

Slovenia

Cacao has a much lower satisfaction score for its Pricing compared to its other aspects. However, Cacao has succeeded in its Location aspect, with a 96% satisfaction score.

Location
96%
3pp
Food and Drinks
86%
2pp
Staff
75%
5pp
Place
71%
5pp
Service
69%
5pp
Pricing
36%
1pp
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Cacao Food and Drinks

Cacao is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 88% last year to 86% this year.

Cacao Portion Size

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Cacao Food Quality

Feb '23Jan '24

Slovenia

Cacao is struggling to meet customer expectations, with a 26% decrease in satisfaction in Food Quality aspect, falling from 78% last year to 52% this year.

Satisfaction Score

52%
26pp

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Cacao Dishes

Feb '23Jan '24

Slovenia

Cacao is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 90% last year to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

1 of 2
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Cacao Drinks

Feb '23Jan '24

Slovenia

Cacao is facing challenges in evolving its Drinks aspect, with a 5% decrease in customer satisfaction, dropping from 88% last year to 83% this year.

Satisfaction Score

83%
5pp

Aspect Rank

2 of 2
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Cacao Location

Cacao is one of the most promising brand to delight customers. Use Realytics to know more

Cacao Parking

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

2 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Cacao Ease to Find

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

2 of 2
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Cacao Transport Accessibility

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 1
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Cacao Place

Cacao is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Place aspect satisfaction score, dropping from 76% to 71% this year.

Cacao Atmosphere and Décor

Feb '23Jan '24

Slovenia

Cacao is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 2
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Cacao Cleanliness and Hygiene

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

2 of 2
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Cacao Restrooms

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

2 of 2
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Cacao Options for different visitors

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Cacao Child-Friendly Conditions

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 1
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Cacao Comfort

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Cacao Venue Congestion

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Cacao Dining Area

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

2 of 2
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Cacao Pricing

Cacao is losing some of its appeal, with a concerning 1% decrease in satisfaction for Pricing dropping from 37% last year to 36% this year.

Cacao Price

Feb '23Jan '24

Slovenia

Cacao has shown an increase in Price, with a jump from 35% last year to an impressive 36% this year.

Satisfaction Score

36%
1pp

Aspect Rank

2 of 2
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Cacao Promotions

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 1
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Cacao Service

Cacao is struggling to meet customer expectations, with a 5% decrease in satisfaction in Service aspect, falling from 74% last year to 69% this year.

Cacao Billing and Payment

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Cacao Opening Hours

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Cacao Dining Options

Feb '23Jan '24

Slovenia

Cacao is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 90% last year to 76% this year.

Satisfaction Score

76%
14pp

Aspect Rank

2 of 2
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Cacao Waiting Time

Feb '23Jan '24

Slovenia

Cacao continues to evolve, with a 10% increase in customer satisfaction of Waiting Time, climbing from 53% last year to 63% this year.

Satisfaction Score

63%
10pp

Aspect Rank

1 of 2
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Cacao Order Processing

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

2 of 2
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Cacao Staff

Cacao is facing challenges in evolving its Staff aspect, with a 5% decrease in customer satisfaction, dropping from 80% last year to 75% this year.

Cacao Staff Competence

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Cacao Staff Friendliness

Feb '23Jan '24

Slovenia

Cacao is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff Friendliness aspect satisfaction score, dropping from 90% to 85% this year.

Satisfaction Score

85%
5pp

Aspect Rank

1 of 2
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Cacao Staff Attentiveness

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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Cacao Staff Members

Feb '23Jan '24

Slovenia

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Satisfaction Score

Aspect Rank

1 of 2
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