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Reporting period: Jul '23Jun '24

Zaffron Kitchen @ Great World Overview

<10 Places
Restaurant

Brand Satisfaction

88%
1pp

Country Rank

Singapore
294 of 745

Category Rank

Restaurant
215 of 523

Rating Score

4.4

Sales Power

Sales Index

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Zaffron Kitchen @ Great World Brand Profile

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World has a much lower satisfaction score for its Pricing compared to its other aspects. However, Zaffron Kitchen @ Great World has succeeded in its Staff aspect, with a 91% satisfaction score.

Staff
91%
3pp
Food and Drinks
89%
3pp
Service
87%
1pp
Place
84%
1pp
Pricing
53%
12pp
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Zaffron Kitchen @ Great World Satisfaction Trend

Jan '24Jun '24

Singapore

Zaffron Kitchen @ Great World's brand satisfaction has increased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Zaffron Kitchen @ Great World Food and Drinks

Zaffron Kitchen @ Great World is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 92% last year to 89% this year.

Zaffron Kitchen @ Great World Portion Size

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World is struggling to meet customer expectations, with a 5% decrease in satisfaction in Portion Size aspect, falling from 85% last year to 80% this year.

Satisfaction Score

80%
5pp

Aspect Rank

128 of 514
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Zaffron Kitchen @ Great World Food Quality

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 70% last year to 63% this year.

Satisfaction Score

63%
7pp

Aspect Rank

267 of 523
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Zaffron Kitchen @ Great World Menu Selection

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World is facing challenges in evolving its Menu Selection aspect, with a 8% decrease in customer satisfaction, dropping from 86% last year to 78% this year.

Satisfaction Score

78%
8pp

Aspect Rank

132 of 517
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Satisfaction Score

Aspect Rank

49 of 523
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Zaffron Kitchen @ Great World Drinks

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Drinks aspect satisfaction score, dropping from 86% to 75% this year.

Satisfaction Score

75%
11pp

Aspect Rank

119 of 510
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Satisfaction Score

Aspect Rank

53 of 432
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Zaffron Kitchen @ Great World Place

Zaffron Kitchen @ Great World has shown an increase in Place, with a jump from 83% last year to an impressive 84% this year.

Zaffron Kitchen @ Great World Atmosphere and Décor

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

108 of 521
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Zaffron Kitchen @ Great World Pricing

Zaffron Kitchen @ Great World is losing some of its appeal, with a concerning 12% decrease in satisfaction for Pricing dropping from 65% last year to 53% this year.

Zaffron Kitchen @ Great World Price

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World is struggling to meet customer expectations, with a 16% decrease in satisfaction in Price aspect, falling from 64% last year to 48% this year.

Satisfaction Score

48%
16pp

Aspect Rank

381 of 523
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Zaffron Kitchen @ Great World Service

Zaffron Kitchen @ Great World continues to evolve, with a 1% increase in customer satisfaction of Service, climbing from 86% last year to 87% this year.

Zaffron Kitchen @ Great World Dining Options

Jul '23Jun '24

Singapore

Use Realytics to know more about Zaffron Kitchen @ Great Worldlink

Satisfaction Score

Aspect Rank

224 of 523
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Zaffron Kitchen @ Great World Waiting Time

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 52% last year to an 61% this year.

Satisfaction Score

61%
9pp

Aspect Rank

203 of 519
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Zaffron Kitchen @ Great World Order Processing

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World is losing its edge, with a noticeable decrease in guest satisfaction in Order Processing aspect, down from 34% last year to 28% this year.

Satisfaction Score

28%
6pp

Aspect Rank

170 of 521
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Zaffron Kitchen @ Great World Staff

Zaffron Kitchen @ Great World is one of the most promising brand to delight customers. Use Realytics to know more

Zaffron Kitchen @ Great World Staff Friendliness

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

229 of 523
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Zaffron Kitchen @ Great World Staff Attentiveness

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World is facing challenges in evolving its Staff Attentiveness aspect, with a 6% decrease in customer satisfaction, dropping from 92% last year to 86% this year.

Satisfaction Score

86%
6pp

Aspect Rank

128 of 484
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Zaffron Kitchen @ Great World Staff Members

Jul '23Jun '24

Singapore

Zaffron Kitchen @ Great World continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 76% to 84% this year.

Satisfaction Score

84%
8pp

Aspect Rank

160 of 521
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