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Reporting period: Jul '23Jun '24

YY Kafei Dian Overview

<10 Places
Cafe

Brand Satisfaction

66%
12pp

Country Rank

Singapore
704 of 745

Category Rank

Cafe
77 of 84

Rating Score

3.6

Sales Power

Sales Index

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YY Kafei Dian Brand Profile

Jul '23Jun '24

Singapore

YY Kafei Dian has a much lower satisfaction score for its Staff compared to its other aspects. However, YY Kafei Dian has succeeded in its Food and Drinks aspect, with a 77% satisfaction score.

Food and Drinks
77%
6pp
Pricing
72%
25pp
Service
53%
8pp
Place
51%
4pp
Staff
16%
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YY Kafei Dian Satisfaction Trend

Jan '24Jun '24

Singapore

YY Kafei Dian's brand satisfaction has decreased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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YY Kafei Dian Food and Drinks

YY Kafei Dian is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 83% last year to 77% this year.

YY Kafei Dian Food Quality

Jul '23Jun '24

Singapore

YY Kafei Dian is struggling to meet customer expectations, with a 9% decrease in satisfaction in Food Quality aspect, falling from 55% last year to 46% this year.

Satisfaction Score

46%
9pp

Aspect Rank

55 of 84
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YY Kafei Dian Dishes

Jul '23Jun '24

Singapore

YY Kafei Dian is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 88% last year to 77% this year.

Satisfaction Score

77%
11pp

Aspect Rank

63 of 84
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YY Kafei Dian Drinks

Jul '23Jun '24

Singapore

YY Kafei Dian is facing challenges in evolving its Drinks aspect, with a 9% decrease in customer satisfaction, dropping from 92% last year to 83% this year.

Satisfaction Score

83%
9pp

Aspect Rank

42 of 84
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YY Kafei Dian Place

YY Kafei Dian is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Place aspect satisfaction score, dropping from 55% to 51% this year.

YY Kafei Dian Pricing

YY Kafei Dian is losing some of its appeal, with a concerning 25% decrease in satisfaction for Pricing dropping from 97% last year to 72% this year.

YY Kafei Dian Price

Jul '23Jun '24

Singapore

YY Kafei Dian is struggling to meet customer expectations, with a 24% decrease in satisfaction in Price aspect, falling from 96% last year to 72% this year.

Satisfaction Score

72%
24pp

Aspect Rank

27 of 84
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YY Kafei Dian Service

YY Kafei Dian is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 61% last year to 53% this year.

YY Kafei Dian Dining Options

Jul '23Jun '24

Singapore

YY Kafei Dian is facing challenges in evolving its Dining Options aspect, with a 7% decrease in customer satisfaction, dropping from 80% last year to 73% this year.

Satisfaction Score

73%
7pp

Aspect Rank

48 of 84
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YY Kafei Dian Waiting Time

Jul '23Jun '24

Singapore

YY Kafei Dian is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Waiting Time aspect satisfaction score, dropping from 63% to 58% this year.

Satisfaction Score

58%
5pp

Aspect Rank

14 of 82
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YY Kafei Dian Staff

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YY Kafei Dian Staff Friendliness

Jul '23Jun '24

Singapore

Use Realytics to know more about YY Kafei Dianlink

Satisfaction Score

Aspect Rank

64 of 84
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