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Reporting period: Mar '23Feb '24

YY Kafei Dian Overview

<10 Places
Cafe

Brand Satisfaction

68%
6pp

Country Rank

Singapore
770 of 837

Category Rank

Cafe
77 of 84

Rating Score

3.8

Sales Power

Sales Index

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YY Kafei Dian Brand Profile

Mar '23Feb '24

Singapore

YY Kafei Dian has a much lower satisfaction score for its Location compared to its other aspects. However, YY Kafei Dian has succeeded in its Food and Drinks aspect, with a 77% satisfaction score.

Food and Drinks
77%
2pp
Pricing
76%
Place
56%
9pp
Service
53%
8pp
Staff
22%
Location
0%
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YY Kafei Dian Food and Drinks

YY Kafei Dian is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 79% last year to 77% this year.

YY Kafei Dian Portion Size

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

48 of 82
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YY Kafei Dian Food Quality

Mar '23Feb '24

Singapore

YY Kafei Dian is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 54% last year to 47% this year.

Satisfaction Score

47%
7pp

Aspect Rank

56 of 84
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YY Kafei Dian Menu Selection

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

48 of 84
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YY Kafei Dian Dishes

Mar '23Feb '24

Singapore

YY Kafei Dian is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 83% last year to 79% this year.

Satisfaction Score

79%
4pp

Aspect Rank

55 of 84
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YY Kafei Dian Drinks

Mar '23Feb '24

Singapore

YY Kafei Dian remains a consumer favourite, maintaining a consistent 87% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

39 of 84
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YY Kafei Dian Cuisines

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

22 of 37
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YY Kafei Dian Location

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YY Kafei Dian Parking

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

49 of 52
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YY Kafei Dian Conveniently Situated

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

48 of 71
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YY Kafei Dian Views and Surroundings

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

59 of 61
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YY Kafei Dian Place

YY Kafei Dian has shown an increase in Place, with a jump from 47% last year to an impressive 56% this year.

YY Kafei Dian Atmosphere and Décor

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

83 of 84
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YY Kafei Dian Cleanliness and Hygiene

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

70 of 82
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YY Kafei Dian Options for different visitors

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

83 of 83
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YY Kafei Dian Comfort

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

48 of 81
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YY Kafei Dian Venue Congestion

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

19 of 82
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YY Kafei Dian Dining Area

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

51 of 81
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YY Kafei Dian Pricing

YY Kafei Dian is still the go-to place for customers, as their Pricing score remains high at 76%, consistent with last year's score.

YY Kafei Dian Price

Mar '23Feb '24

Singapore

YY Kafei Dian is facing challenges in evolving its Price aspect, with a 3% decrease in customer satisfaction, dropping from 79% last year to 76% this year.

Satisfaction Score

76%
3pp

Aspect Rank

16 of 84
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YY Kafei Dian Promotions

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

16 of 67
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YY Kafei Dian Service

YY Kafei Dian is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Service aspect satisfaction score, dropping from 61% to 53% this year.

YY Kafei Dian Billing and Payment

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

12 of 54
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YY Kafei Dian Opening Hours

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 57
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YY Kafei Dian Dining Options

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

66 of 84
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YY Kafei Dian Waiting Time

Mar '23Feb '24

Singapore

YY Kafei Dian is losing some of its appeal, with a concerning 5% decrease in satisfaction for Waiting Time dropping from 66% last year to 61% this year.

Satisfaction Score

61%
5pp

Aspect Rank

15 of 82
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YY Kafei Dian Order Processing

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

70 of 84
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YY Kafei Dian Staff

YY Kafei Dian remains a consumer favourite, maintaining a consistent 22% satisfaction score in Staff aspect for both this year and last year.

YY Kafei Dian Staff Competence

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

44 of 56
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YY Kafei Dian Staff Friendliness

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

68 of 84
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YY Kafei Dian Staff Attentiveness

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

36 of 71
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YY Kafei Dian Staff Members

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

78 of 84
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