YY Kafei Dian Brand Profile
Aug '23 — Jul '24
Singapore
YY Kafei Dian has a much lower satisfaction score for its Staff compared to its other aspects. However, YY Kafei Dian has succeeded in its Food and Drinks aspect, with a 77% satisfaction score.
YY Kafei Dian Satisfaction Trend
Feb '24 — Jul '24
Singapore
YY Kafei Dian's brand satisfaction has increased compared to previous month and now stands at 72%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
YY Kafei Dian Food and Drinks
YY Kafei Dian is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 83% last year to 77% this year.
YY Kafei Dian Portion Size
Aug '23 — Jul '24
Singapore
YY Kafei Dian remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
YY Kafei Dian Food Quality
Aug '23 — Jul '24
Singapore
YY Kafei Dian is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 57% last year to 46% this year.
Satisfaction Score
Aspect Rank
YY Kafei Dian Menu Selection
Aug '23 — Jul '24
Singapore
YY Kafei Dian has shown an increase in Menu Selection, with a jump from 65% last year to an impressive 87% this year.
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Aspect Rank
YY Kafei Dian Dishes
Aug '23 — Jul '24
Singapore
YY Kafei Dian is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 86% last year to 75% this year.
Satisfaction Score
Aspect Rank
YY Kafei Dian Drinks
Aug '23 — Jul '24
Singapore
YY Kafei Dian is facing challenges in evolving its Drinks aspect, with a 13% decrease in customer satisfaction, dropping from 94% last year to 81% this year.
Satisfaction Score
Aspect Rank
YY Kafei Dian Cuisines
Aug '23 — Jul '24
Singapore
YY Kafei Dian is still the go-to place for customers, as their Cuisines score remains high at 50%, consistent with last year's score.
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Aspect Rank
YY Kafei Dian Place
YY Kafei Dian is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Place aspect satisfaction score, dropping from 57% to 50% this year.
YY Kafei Dian Atmosphere and Décor
Aug '23 — Jul '24
Singapore
Satisfaction Score
Aspect Rank
YY Kafei Dian Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
YY Kafei Dian remains a consumer favourite, maintaining a consistent 78% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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Aspect Rank
YY Kafei Dian Options for different visitors
Aug '23 — Jul '24
Singapore
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Aspect Rank
YY Kafei Dian Comfort
Aug '23 — Jul '24
Singapore
YY Kafei Dian is still the go-to place for customers, as their Comfort score remains high at 33%, consistent with last year's score.
Satisfaction Score
Aspect Rank
YY Kafei Dian Venue Congestion
Aug '23 — Jul '24
Singapore
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Aspect Rank
YY Kafei Dian Dining Area
Aug '23 — Jul '24
Singapore
YY Kafei Dian remains a consumer favourite, maintaining a consistent 83% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
YY Kafei Dian Pricing
YY Kafei Dian is losing some of its appeal, with a concerning 23% decrease in satisfaction for Pricing dropping from 96% last year to 73% this year.
YY Kafei Dian Price
Aug '23 — Jul '24
Singapore
YY Kafei Dian is struggling to meet customer expectations, with a 23% decrease in satisfaction in Price aspect, falling from 96% last year to 73% this year.
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Aspect Rank
YY Kafei Dian Service
YY Kafei Dian is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 62% last year to 53% this year.
YY Kafei Dian Billing and Payment
Aug '23 — Jul '24
Singapore
YY Kafei Dian is still the go-to place for customers, as their Billing and Payment score remains high at 36%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
YY Kafei Dian Dining Options
Aug '23 — Jul '24
Singapore
YY Kafei Dian is facing challenges in evolving its Dining Options aspect, with a 8% decrease in customer satisfaction, dropping from 82% last year to 74% this year.
Satisfaction Score
Aspect Rank
YY Kafei Dian Waiting Time
Aug '23 — Jul '24
Singapore
YY Kafei Dian is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Waiting Time aspect satisfaction score, dropping from 67% to 58% this year.
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Aspect Rank
YY Kafei Dian Order Processing
Aug '23 — Jul '24
Singapore
YY Kafei Dian remains a consumer favourite, maintaining a consistent 40% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
YY Kafei Dian Staff
YY Kafei Dian is still the go-to place for customers, as their Staff score remains high at 20%, consistent with last year's score.
YY Kafei Dian Staff Competence
Aug '23 — Jul '24
Singapore
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Aspect Rank
YY Kafei Dian Staff Friendliness
Aug '23 — Jul '24
Singapore
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YY Kafei Dian Staff Attentiveness
Aug '23 — Jul '24
Singapore
YY Kafei Dian remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Attentiveness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
YY Kafei Dian Staff Members
Aug '23 — Jul '24
Singapore
YY Kafei Dian is still the go-to place for customers, as their Staff Members score remains high at 22%, consistent with last year's score.
Satisfaction Score
Aspect Rank