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Reporting period: Feb '23Jan '24

YUN NANS 云海肴 (ION Orchard) Overview

<10 Places
Restaurant

Brand Satisfaction

89%
2pp

Country Rank

Singapore
170 of 433

Category Rank

Restaurant
124 of 316

Rating Score

4.6

Sales Power

Sales Index

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YUN NANS 云海肴 (ION Orchard) Brand Profile

Feb '23Jan '24

Singapore

YUN NANS 云海肴 (ION Orchard) has a much lower satisfaction score for its Pricing compared to its other aspects. However, YUN NANS 云海肴 (ION Orchard) has succeeded in its Service aspect, with a 91% satisfaction score.

Service
91%
2pp
Staff
90%
9pp
Food and Drinks
88%
4pp
Place
86%
9pp
Location
0%
Pricing
0%
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YUN NANS 云海肴 (ION Orchard) Food and Drinks

YUN NANS 云海肴 (ION Orchard) is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 92% last year to 88% this year.

YUN NANS 云海肴 (ION Orchard) Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

164 of 313
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YUN NANS 云海肴 (ION Orchard) Food Quality

Feb '23Jan '24

Singapore

YUN NANS 云海肴 (ION Orchard) is struggling to meet customer expectations, with a 22% decrease in satisfaction in Food Quality aspect, falling from 83% last year to 61% this year.

Satisfaction Score

61%
22pp

Aspect Rank

211 of 316
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YUN NANS 云海肴 (ION Orchard) Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

203 of 315
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YUN NANS 云海肴 (ION Orchard) Dishes

Feb '23Jan '24

Singapore

YUN NANS 云海肴 (ION Orchard) is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 82% this year.

Satisfaction Score

82%
2pp

Aspect Rank

182 of 316
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YUN NANS 云海肴 (ION Orchard) Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

225 of 312
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YUN NANS 云海肴 (ION Orchard) Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

115 of 249
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YUN NANS 云海肴 (ION Orchard) Location

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YUN NANS 云海肴 (ION Orchard) Transport Accessibility

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

28 of 66
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YUN NANS 云海肴 (ION Orchard) Place

YUN NANS 云海肴 (ION Orchard) is facing challenges in evolving its Place aspect, with a 9% decrease in customer satisfaction, dropping from 95% last year to 86% this year.

YUN NANS 云海肴 (ION Orchard) Atmosphere and Décor

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

34 of 316
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YUN NANS 云海肴 (ION Orchard) Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

213 of 305
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YUN NANS 云海肴 (ION Orchard) Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

277 of 310
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YUN NANS 云海肴 (ION Orchard) Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

106 of 259
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YUN NANS 云海肴 (ION Orchard) Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

224 of 306
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YUN NANS 云海肴 (ION Orchard) Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

270 of 298
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YUN NANS 云海肴 (ION Orchard) Pricing

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YUN NANS 云海肴 (ION Orchard) Price

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

312 of 316
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YUN NANS 云海肴 (ION Orchard) Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

134 of 260
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YUN NANS 云海肴 (ION Orchard) Service

YUN NANS 云海肴 (ION Orchard) is one of the most promising brand to delight customers. Use Realytics to know more

YUN NANS 云海肴 (ION Orchard) Dining Options

Feb '23Jan '24

Singapore

YUN NANS 云海肴 (ION Orchard) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

69 of 316
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YUN NANS 云海肴 (ION Orchard) Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

39 of 172
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YUN NANS 云海肴 (ION Orchard) Waiting Time

Feb '23Jan '24

Singapore

YUN NANS 云海肴 (ION Orchard) is facing challenges in maintaining its customer experience, with a noticeable 25% decrease in their Waiting Time aspect satisfaction score, dropping from 84% to 59% this year.

Satisfaction Score

59%
25pp

Aspect Rank

125 of 316
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YUN NANS 云海肴 (ION Orchard) Order Processing

Feb '23Jan '24

Singapore

YUN NANS 云海肴 (ION Orchard) remains a consumer favourite, maintaining a consistent 53% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

53%

Aspect Rank

89 of 316
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YUN NANS 云海肴 (ION Orchard) Staff

YUN NANS 云海肴 (ION Orchard) has shown an increase in Staff, with a jump from 81% last year to an impressive 90% this year.

YUN NANS 云海肴 (ION Orchard) Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

147 of 237
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YUN NANS 云海肴 (ION Orchard) Staff Friendliness

Feb '23Jan '24

Singapore

YUN NANS 云海肴 (ION Orchard) is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

146 of 316
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YUN NANS 云海肴 (ION Orchard) Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

100 of 303
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YUN NANS 云海肴 (ION Orchard) Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

135 of 159
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YUN NANS 云海肴 (ION Orchard) Staff Members

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

223 of 316
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