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Reporting period: Jul '23Jun '24

YUN NANS 云海肴 (ION Orchard) Overview

<10 Places
Restaurant

Brand Satisfaction

88%
3pp

Country Rank

Singapore
284 of 745

Category Rank

Restaurant
207 of 523

Rating Score

4.4

Sales Power

Sales Index

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YUN NANS 云海肴 (ION Orchard) Brand Profile

Jul '23Jun '24

Singapore

YUN NANS 云海肴 (ION Orchard) has a much lower satisfaction score for its Place compared to its other aspects. However, YUN NANS 云海肴 (ION Orchard) has succeeded in its Food and Drinks aspect, with a 90% satisfaction score.

Food and Drinks
90%
2pp
Service
88%
2pp
Staff
86%
2pp
Place
78%
11pp
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YUN NANS 云海肴 (ION Orchard) Satisfaction Trend

Jan '24Jun '24

Singapore

YUN NANS 云海肴 (ION Orchard)'s brand satisfaction has decreased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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YUN NANS 云海肴 (ION Orchard) Food and Drinks

YUN NANS 云海肴 (ION Orchard) is struggling to meet customer expectations. Use Realytics to know why

YUN NANS 云海肴 (ION Orchard) Food Quality

Jul '23Jun '24

Singapore

YUN NANS 云海肴 (ION Orchard) is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food Quality dropping from 61% last year to 53% this year.

Satisfaction Score

53%
8pp

Aspect Rank

375 of 523
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YUN NANS 云海肴 (ION Orchard) Dishes

Jul '23Jun '24

Singapore

YUN NANS 云海肴 (ION Orchard) is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 88% last year to 87% this year.

Satisfaction Score

87%
1pp

Aspect Rank

176 of 523
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YUN NANS 云海肴 (ION Orchard) Place

YUN NANS 云海肴 (ION Orchard) is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 89% last year to 78% this year.

YUN NANS 云海肴 (ION Orchard) Service

YUN NANS 云海肴 (ION Orchard) is facing challenges in evolving its Service aspect, with a 2% decrease in customer satisfaction, dropping from 90% last year to 88% this year.

YUN NANS 云海肴 (ION Orchard) Waiting Time

Jul '23Jun '24

Singapore

YUN NANS 云海肴 (ION Orchard) is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Waiting Time aspect satisfaction score, dropping from 64% to 56% this year.

Satisfaction Score

56%
8pp

Aspect Rank

224 of 519
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YUN NANS 云海肴 (ION Orchard) Order Processing

Jul '23Jun '24

Singapore

YUN NANS 云海肴 (ION Orchard) has shown an increase in Order Processing, with a jump from 53% last year to an impressive 54% this year.

Satisfaction Score

54%
1pp

Aspect Rank

129 of 521
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YUN NANS 云海肴 (ION Orchard) Staff

YUN NANS 云海肴 (ION Orchard) is losing some of its appeal, with a concerning 2% decrease in satisfaction for Staff dropping from 88% last year to 86% this year.

YUN NANS 云海肴 (ION Orchard) Staff Friendliness

Jul '23Jun '24

Singapore

YUN NANS 云海肴 (ION Orchard) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

279 of 523
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