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Reporting period: Jul '23Jun '24

YUN NANS (Westgate) Overview

<10 Places
Restaurant

Brand Satisfaction

91%

Country Rank

Singapore
171 of 745

Category Rank

Restaurant
127 of 523

Rating Score

4.6

Sales Power

Sales Index

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YUN NANS (Westgate) Brand Profile

Jul '23Jun '24

Singapore

YUN NANS (Westgate) has a much lower satisfaction score for its Pricing compared to its other aspects. However, YUN NANS (Westgate) has succeeded in its Service aspect, with a 95% satisfaction score.

Service
95%
4pp
Food and Drinks
90%
2pp
Staff
90%
Place
88%
1pp
Pricing
66%
4pp
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YUN NANS (Westgate) Satisfaction Trend

Jan '24Jun '24

Singapore

YUN NANS (Westgate)'s brand satisfaction has increased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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YUN NANS (Westgate) Food and Drinks

YUN NANS (Westgate) is struggling to meet customer expectations. Use Realytics to know why

YUN NANS (Westgate) Portion Size

Jul '23Jun '24

Singapore

YUN NANS (Westgate) is losing some of its appeal, with a concerning 10% decrease in satisfaction for Portion Size dropping from 81% last year to 71% this year.

Satisfaction Score

71%
10pp

Aspect Rank

142 of 514
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YUN NANS (Westgate) Food Quality

Jul '23Jun '24

Singapore

YUN NANS (Westgate) is struggling to meet customer expectations, with a 14% decrease in satisfaction in Food Quality aspect, falling from 80% last year to 66% this year.

Satisfaction Score

66%
14pp

Aspect Rank

241 of 523
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YUN NANS (Westgate) Menu Selection

Jul '23Jun '24

Singapore

YUN NANS (Westgate) is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 71% last year to 56% this year.

Satisfaction Score

56%
15pp

Aspect Rank

150 of 517
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YUN NANS (Westgate) Dishes

Jul '23Jun '24

Singapore

YUN NANS (Westgate) is facing challenges in evolving its Dishes aspect, with a 5% decrease in customer satisfaction, dropping from 90% last year to 85% this year.

Satisfaction Score

85%
5pp

Aspect Rank

205 of 523
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YUN NANS (Westgate) Cuisines

Jul '23Jun '24

Singapore

Use Realytics to know more about YUN NANS (Westgate)link

Satisfaction Score

Aspect Rank

67 of 432
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YUN NANS (Westgate) Place

YUN NANS (Westgate) has shown an increase in Place, with a jump from 87% last year to an impressive 88% this year.

YUN NANS (Westgate) Atmosphere and Décor

Jul '23Jun '24

Singapore

YUN NANS (Westgate) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

243 of 521
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YUN NANS (Westgate) Cleanliness and Hygiene

Jul '23Jun '24

Singapore

YUN NANS (Westgate) continues to evolve, with a 2% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 78% last year to 80% this year.

Satisfaction Score

80%
2pp

Aspect Rank

66 of 508
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YUN NANS (Westgate) Options for different visitors

Jul '23Jun '24

Singapore

YUN NANS (Westgate) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

87 of 511
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YUN NANS (Westgate) Child-Friendly Conditions

Jul '23Jun '24

Singapore

Use Realytics to know more about YUN NANS (Westgate)link

Satisfaction Score

Aspect Rank

19 of 432
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YUN NANS (Westgate) Venue Congestion

Jul '23Jun '24

Singapore

YUN NANS (Westgate) has successfully improved guest experience, as their "Venue Congestion" satisfaction score jumped from 27% last year to an 44% this year.

Satisfaction Score

44%
17pp

Aspect Rank

24 of 510
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YUN NANS (Westgate) Pricing

YUN NANS (Westgate) continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 62% to 66% this year.

YUN NANS (Westgate) Price

Jul '23Jun '24

Singapore

YUN NANS (Westgate) remains a consumer favourite, maintaining a consistent 62% satisfaction score in Price aspect for both this year and last year.

Satisfaction Score

62%

Aspect Rank

284 of 523
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YUN NANS (Westgate) Service

YUN NANS (Westgate) is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

65 of 523
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YUN NANS (Westgate) Waiting Time

Jul '23Jun '24

Singapore

YUN NANS (Westgate) has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Waiting Time rising from 70% to 72% this year.

Satisfaction Score

72%
2pp

Aspect Rank

125 of 519
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YUN NANS (Westgate) Order Processing

Jul '23Jun '24

Singapore

YUN NANS (Westgate) is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Order Processing aspect satisfaction score, dropping from 66% to 64% this year.

Satisfaction Score

64%
2pp

Aspect Rank

90 of 521
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YUN NANS (Westgate) Staff

Use Realytics to know more about YUN NANS (Westgate)

Satisfaction Score

Aspect Rank

200 of 523
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YUN NANS (Westgate) Staff Attentiveness

Jul '23Jun '24

Singapore

YUN NANS (Westgate) is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff Attentiveness dropping from 91% last year to 85% this year.

Satisfaction Score

85%
6pp

Aspect Rank

133 of 484
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YUN NANS (Westgate) Staff Members

Jul '23Jun '24

Singapore

YUN NANS (Westgate) is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff Members aspect, falling from 80% last year to 77% this year.

Satisfaction Score

77%
3pp

Aspect Rank

200 of 521
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