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Reporting period: Jul '23Jun '24

Umami 10 Overview

<10 Places
Bar and Pub

Brand Satisfaction

92%
1pp

Country Rank

Singapore
135 of 745

Category Rank

Bar and Pub
18 of 82

Rating Score

4.7

Sales Power

Sales Index

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Umami 10 Brand Profile

Jul '23Jun '24

Singapore

Umami 10 has a much lower satisfaction score for its Pricing compared to its other aspects. However, Umami 10 has succeeded in its Staff aspect, with a 97% satisfaction score.

Staff
97%
2pp
Food and Drinks
93%
3pp
Service
92%
2pp
Place
85%
8pp
Pricing
67%
4pp
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Umami 10 Satisfaction Trend

Jan '24Jun '24

Singapore

Umami 10's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Umami 10 Food and Drinks

Umami 10 is one of the most promising brand to delight customers. Use Realytics to know more

Umami 10 Portion Size

Jul '23Jun '24

Singapore

Umami 10 remains a consumer favourite, maintaining a consistent 69% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

69%

Aspect Rank

10 of 81
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Umami 10 Food Quality

Jul '23Jun '24

Singapore

Umami 10 has shown an increase in Food Quality, with a jump from 85% last year to an impressive 90% this year.

Satisfaction Score

90%
5pp

Aspect Rank

5 of 82
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Satisfaction Score

Aspect Rank

11 of 82
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Umami 10 Drinks

Jul '23Jun '24

Singapore

Use Realytics to know more about Umami 10link

Satisfaction Score

Aspect Rank

19 of 82
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Umami 10 Place

Umami 10 is losing some of its appeal, with a concerning 8% decrease in satisfaction for Place dropping from 93% last year to 85% this year.

Umami 10 Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about Umami 10link

Satisfaction Score

Aspect Rank

8 of 82
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Umami 10 Pricing

Umami 10 continues to evolve, with a 4% increase in customer satisfaction of Pricing, climbing from 63% last year to 67% this year.

Umami 10 Price

Jul '23Jun '24

Singapore

Umami 10 is struggling to meet customer expectations, with a 5% decrease in satisfaction in Price aspect, falling from 60% last year to 55% this year.

Satisfaction Score

55%
5pp

Aspect Rank

39 of 82
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Umami 10 Service

Umami 10 is struggling to meet customer expectations. Use Realytics to know why

Umami 10 Dining Options

Jul '23Jun '24

Singapore

Umami 10 is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 94% last year to 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

47 of 82
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Umami 10 Staff

Umami 10 is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

22 of 82
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Umami 10 Staff Attentiveness

Jul '23Jun '24

Singapore

Use Realytics to know more about Umami 10link

Satisfaction Score

Aspect Rank

7 of 81
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Umami 10 Staff Members

Jul '23Jun '24

Singapore

Umami 10 is facing challenges in evolving its Staff Members aspect, with a 1% decrease in customer satisfaction, dropping from 84% last year to 83% this year.

Satisfaction Score

83%
1pp

Aspect Rank

25 of 82
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