TungLok Seafood (Orchard Central) Brand Profile
Jul '23 — Jun '24
Singapore
TungLok Seafood (Orchard Central) has a much lower satisfaction score for its Staff compared to its other aspects. However, TungLok Seafood (Orchard Central) has succeeded in its Service aspect, with a 83% satisfaction score.
TungLok Seafood (Orchard Central) Satisfaction Trend
Jan '24 — Jun '24
Singapore
TungLok Seafood (Orchard Central)'s brand satisfaction has increased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
TungLok Seafood (Orchard Central) Food and Drinks
TungLok Seafood (Orchard Central) has shown an increase in Food and Drinks, with a jump from 74% last year to an impressive 78% this year.
TungLok Seafood (Orchard Central) Food Quality
Jul '23 — Jun '24
Singapore
TungLok Seafood (Orchard Central) continues to evolve, with a 10% increase in customer satisfaction of Food Quality, climbing from 52% last year to 62% this year.
Satisfaction Score
Aspect Rank
TungLok Seafood (Orchard Central) Dishes
Jul '23 — Jun '24
Singapore
TungLok Seafood (Orchard Central) has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 72% last year to an 75% this year.
Satisfaction Score
Aspect Rank
TungLok Seafood (Orchard Central) Place
TungLok Seafood (Orchard Central) continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 76% to 82% this year.
TungLok Seafood (Orchard Central) Atmosphere and Décor
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
TungLok Seafood (Orchard Central) Pricing
TungLok Seafood (Orchard Central) has demonstrated resilience in the industry, with a 17% increase in customer satisfaction for Pricing rising from 62% to 79% this year.
TungLok Seafood (Orchard Central) Price
Jul '23 — Jun '24
Singapore
TungLok Seafood (Orchard Central) has shown an increase in Price, with a jump from 56% last year to an impressive 78% this year.
Satisfaction Score
Aspect Rank
TungLok Seafood (Orchard Central) Service
TungLok Seafood (Orchard Central) continues to evolve, with a 4% increase in customer satisfaction of Service, climbing from 79% last year to 83% this year.
TungLok Seafood (Orchard Central) Dining Options
Jul '23 — Jun '24
Singapore
TungLok Seafood (Orchard Central) is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dining Options dropping from 89% last year to 87% this year.
Satisfaction Score
Aspect Rank
TungLok Seafood (Orchard Central) Staff
TungLok Seafood (Orchard Central) has successfully improved guest experience, as their "Staff" satisfaction score jumped from 71% last year to an 75% this year.
TungLok Seafood (Orchard Central) Staff Friendliness
Jul '23 — Jun '24
Singapore
TungLok Seafood (Orchard Central) remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
TungLok Seafood (Orchard Central) Staff Members
Jul '23 — Jun '24
Singapore
TungLok Seafood (Orchard Central) is struggling to meet customer expectations, with a 8% decrease in satisfaction in Staff Members aspect, falling from 75% last year to 67% this year.
Satisfaction Score
Aspect Rank
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