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Reporting period: Apr '23Mar '24

TungLok Seafood (Orchard Central) Overview

<10 Places
Restaurant

Brand Satisfaction

81%
10pp

Country Rank

Singapore
513 of 806

Category Rank

Restaurant
359 of 559

Rating Score

4.1

Sales Power

Sales Index

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TungLok Seafood (Orchard Central) Brand Profile

Apr '23Mar '24

Singapore

TungLok Seafood (Orchard Central) has a much lower satisfaction score for its Location compared to its other aspects. However, TungLok Seafood (Orchard Central) has succeeded in its Service aspect, with a 85% satisfaction score.

Service
85%
13pp
Place
83%
13pp
Staff
79%
11pp
Food and Drinks
78%
7pp
Pricing
77%
11pp
Location
0%
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TungLok Seafood (Orchard Central) Food and Drinks

TungLok Seafood (Orchard Central) has shown an increase in Food and Drinks, with a jump from 71% last year to an impressive 78% this year.

TungLok Seafood (Orchard Central) Portion Size

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

339 of 553
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TungLok Seafood (Orchard Central) Food Quality

Apr '23Mar '24

Singapore

TungLok Seafood (Orchard Central) continues to evolve, with a 13% increase in customer satisfaction of Food Quality, climbing from 49% last year to 62% this year.

Satisfaction Score

62%
13pp

Aspect Rank

311 of 559
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TungLok Seafood (Orchard Central) Menu Selection

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

470 of 559
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TungLok Seafood (Orchard Central) Dishes

Apr '23Mar '24

Singapore

TungLok Seafood (Orchard Central) has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 66% last year to an 78% this year.

Satisfaction Score

78%
12pp

Aspect Rank

383 of 559
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TungLok Seafood (Orchard Central) Drinks

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

445 of 545
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TungLok Seafood (Orchard Central) Cuisines

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

312 of 461
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TungLok Seafood (Orchard Central) Location

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TungLok Seafood (Orchard Central) Parking

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

34 of 295
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TungLok Seafood (Orchard Central) Conveniently Situated

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

308 of 435
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TungLok Seafood (Orchard Central) Views and Surroundings

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

229 of 342
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TungLok Seafood (Orchard Central) Transport Accessibility

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

74 of 110
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TungLok Seafood (Orchard Central) Place

TungLok Seafood (Orchard Central) continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 70% to 83% this year.

TungLok Seafood (Orchard Central) Atmosphere and Décor

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

293 of 558
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TungLok Seafood (Orchard Central) Cleanliness and Hygiene

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

341 of 545
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TungLok Seafood (Orchard Central) Restrooms

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

61 of 237
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TungLok Seafood (Orchard Central) Options for different visitors

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

335 of 546
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TungLok Seafood (Orchard Central) Child-Friendly Conditions

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

359 of 460
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TungLok Seafood (Orchard Central) Comfort

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

212 of 532
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TungLok Seafood (Orchard Central) Venue Congestion

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

257 of 544
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TungLok Seafood (Orchard Central) Dining Area

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

246 of 534
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TungLok Seafood (Orchard Central) Work and study friendly

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

63 of 105
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TungLok Seafood (Orchard Central) Pricing

TungLok Seafood (Orchard Central) has demonstrated resilience in the industry, with a 11% increase in customer satisfaction for Pricing rising from 66% to 77% this year.

TungLok Seafood (Orchard Central) Price

Apr '23Mar '24

Singapore

TungLok Seafood (Orchard Central) has shown an increase in Price, with a jump from 63% last year to an impressive 75% this year.

Satisfaction Score

75%
12pp

Aspect Rank

208 of 559
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TungLok Seafood (Orchard Central) Promotions

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

337 of 479
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TungLok Seafood (Orchard Central) Service

TungLok Seafood (Orchard Central) continues to evolve, with a 13% increase in customer satisfaction of Service, climbing from 72% last year to 85% this year.

TungLok Seafood (Orchard Central) Billing and Payment

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

203 of 363
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Satisfaction Score

Aspect Rank

234 of 559
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TungLok Seafood (Orchard Central) Online Facilities

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

177 of 181
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TungLok Seafood (Orchard Central) Waiting Time

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

464 of 555
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TungLok Seafood (Orchard Central) Order Processing

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

343 of 558
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TungLok Seafood (Orchard Central) Staff

TungLok Seafood (Orchard Central) has successfully improved guest experience, as their "Staff" satisfaction score jumped from 68% last year to an 79% this year.

TungLok Seafood (Orchard Central) Staff Competence

Apr '23Mar '24

Singapore

Use Realytics to know more about TungLok Seafood (Orchard Central)link

Satisfaction Score

Aspect Rank

349 of 404
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TungLok Seafood (Orchard Central) Staff Friendliness

Apr '23Mar '24

Singapore

TungLok Seafood (Orchard Central) continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 73% to 80% this year.

Satisfaction Score

80%
7pp

Aspect Rank

392 of 559
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TungLok Seafood (Orchard Central) Staff Attentiveness

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

302 of 523
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TungLok Seafood (Orchard Central) Staff Avaliability

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

92 of 269
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TungLok Seafood (Orchard Central) Staff Members

Apr '23Mar '24

Singapore

TungLok Seafood (Orchard Central) has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Staff Members rising from 69% to 75% this year.

Satisfaction Score

75%
6pp

Aspect Rank

199 of 559
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