The Soup Spoon Brand Profile
Aug '23 — Jul '24
Singapore
The Soup Spoon has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Soup Spoon has succeeded in its Food and Drinks aspect, with a 71% satisfaction score.
The Soup Spoon Satisfaction Trend
Feb '24 — Jul '24
Singapore
The Soup Spoon's brand satisfaction has increased compared to previous month and now stands at 84%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
The Soup Spoon Food and Drinks
The Soup Spoon has shown an increase in Food and Drinks, with a jump from 66% last year to an impressive 71% this year.
The Soup Spoon Portion Size
Aug '23 — Jul '24
Singapore
The Soup Spoon remains a consumer favourite, maintaining a consistent 63% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
The Soup Spoon Food Quality
Aug '23 — Jul '24
Singapore
The Soup Spoon continues to evolve, with a 6% increase in customer satisfaction of Food Quality, climbing from 50% last year to 56% this year.
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Aspect Rank
The Soup Spoon Menu Selection
Aug '23 — Jul '24
Singapore
The Soup Spoon is still the go-to place for customers, as their Menu Selection score remains high at 85%, consistent with last year's score.
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The Soup Spoon Dishes
Aug '23 — Jul '24
Singapore
The Soup Spoon has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 63% last year to an 68% this year.
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The Soup Spoon Drinks
Aug '23 — Jul '24
Singapore
The Soup Spoon remains a consumer favourite, maintaining a consistent 78% satisfaction score in Drinks aspect for both this year and last year.
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Aspect Rank
The Soup Spoon Place
The Soup Spoon continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 53% to 64% this year.
The Soup Spoon Atmosphere and Décor
Aug '23 — Jul '24
Singapore
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The Soup Spoon Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
The Soup Spoon is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 71%, consistent with last year's score.
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Aspect Rank
The Soup Spoon Options for different visitors
Aug '23 — Jul '24
Singapore
The Soup Spoon remains a consumer favourite, maintaining a consistent 75% satisfaction score in Options for different visitors aspect for both this year and last year.
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Aspect Rank
The Soup Spoon Child-Friendly Conditions
Aug '23 — Jul '24
Singapore
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The Soup Spoon Comfort
Aug '23 — Jul '24
Singapore
The Soup Spoon is still the go-to place for customers, as their Comfort score remains high at 80%, consistent with last year's score.
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Aspect Rank
The Soup Spoon Venue Congestion
Aug '23 — Jul '24
Singapore
The Soup Spoon remains a consumer favourite, maintaining a consistent 27% satisfaction score in Venue Congestion aspect for both this year and last year.
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Aspect Rank
The Soup Spoon Dining Area
Aug '23 — Jul '24
Singapore
The Soup Spoon is still the go-to place for customers, as their Dining Area score remains high at 41%, consistent with last year's score.
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Aspect Rank
The Soup Spoon Pricing
The Soup Spoon has demonstrated resilience in the industry, with a 13% increase in customer satisfaction for Pricing rising from 44% to 57% this year.
The Soup Spoon Price
Aug '23 — Jul '24
Singapore
The Soup Spoon has shown an increase in Price, with a jump from 46% last year to an impressive 52% this year.
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The Soup Spoon Promotions
Aug '23 — Jul '24
Singapore
The Soup Spoon remains a consumer favourite, maintaining a consistent 83% satisfaction score in Promotions aspect for both this year and last year.
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Aspect Rank
The Soup Spoon Service
The Soup Spoon continues to evolve, with a 16% increase in customer satisfaction of Service, climbing from 50% last year to 66% this year.
The Soup Spoon Billing and Payment
Aug '23 — Jul '24
Singapore
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The Soup Spoon Opening Hours
Aug '23 — Jul '24
Singapore
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The Soup Spoon Dining Options
Aug '23 — Jul '24
Singapore
The Soup Spoon has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 70% last year to an 82% this year.
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The Soup Spoon Online Facilities
Aug '23 — Jul '24
Singapore
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The Soup Spoon Waiting Time
Aug '23 — Jul '24
Singapore
The Soup Spoon continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 39% to 45% this year.
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The Soup Spoon Order Processing
Aug '23 — Jul '24
Singapore
The Soup Spoon is still the go-to place for customers, as their Order Processing score remains high at 42%, consistent with last year's score.
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The Soup Spoon Staff
The Soup Spoon has demonstrated resilience in the industry, with a 12% increase in customer satisfaction for Staff rising from 54% to 66% this year.
The Soup Spoon Staff Competence
Aug '23 — Jul '24
Singapore
The Soup Spoon remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.
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Aspect Rank
The Soup Spoon Staff Friendliness
Aug '23 — Jul '24
Singapore
The Soup Spoon is still the go-to place for customers, as their Staff Friendliness score remains high at 77%, consistent with last year's score.
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Aspect Rank
The Soup Spoon Staff Attentiveness
Aug '23 — Jul '24
Singapore
The Soup Spoon remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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The Soup Spoon Staff Avaliability
Aug '23 — Jul '24
Singapore
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The Soup Spoon Staff Members
Aug '23 — Jul '24
Singapore
The Soup Spoon is still the go-to place for customers, as their Staff Members score remains high at 50%, consistent with last year's score.
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Aspect Rank