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Reporting period: Jul '23Jun '24

The Mind Cafe Overview

<10 Places
Cafe

Brand Satisfaction

88%
1pp

Country Rank

Singapore
273 of 745

Category Rank

Cafe
26 of 84

Rating Score

4.5

Sales Power

Sales Index

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The Mind Cafe Brand Profile

Jul '23Jun '24

Singapore

The Mind Cafe has a much lower satisfaction score for its Service compared to its other aspects. However, The Mind Cafe has succeeded in its Place aspect, with a 92% satisfaction score.

Place
92%
1pp
Staff
88%
2pp
Food and Drinks
87%
2pp
Service
83%
11pp
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The Mind Cafe Satisfaction Trend

Jan '24Jun '24

Singapore

The Mind Cafe's brand satisfaction has decreased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Mind Cafe Food and Drinks

The Mind Cafe is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 89% last year to 87% this year.

Satisfaction Score

Aspect Rank

4 of 84
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The Mind Cafe Dishes

Jul '23Jun '24

Singapore

The Mind Cafe has shown an increase in Dishes, with a jump from 85% last year to an impressive 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

29 of 84
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The Mind Cafe Place

The Mind Cafe is struggling to meet customer expectations. Use Realytics to know why

The Mind Cafe Atmosphere and Décor

Jul '23Jun '24

Singapore

The Mind Cafe is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

62 of 84
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The Mind Cafe Options for different visitors

Jul '23Jun '24

Singapore

Use Realytics to know more about The Mind Cafelink

Satisfaction Score

Aspect Rank

9 of 82
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The Mind Cafe Service

The Mind Cafe continues to evolve, with a 11% increase in customer satisfaction of Service, climbing from 72% last year to 83% this year.

The Mind Cafe Order Processing

Jul '23Jun '24

Singapore

The Mind Cafe remains a consumer favourite, maintaining a consistent 76% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

76%

Aspect Rank

3 of 84
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The Mind Cafe Staff

The Mind Cafe is struggling to meet customer expectations, with a 2% decrease in satisfaction in Staff aspect, falling from 90% last year to 88% this year.

The Mind Cafe Staff Friendliness

Jul '23Jun '24

Singapore

The Mind Cafe is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

39 of 84
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