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Reporting period: Feb '23Jan '24

The Mind Cafe Overview

<10 Places
Cafe

Brand Satisfaction

88%
3pp

Country Rank

Singapore
242 of 711

Category Rank

Cafe
22 of 72

Rating Score

4.7

Sales Power

Sales Index

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The Mind Cafe Brand Profile

Feb '23Jan '24

Singapore

The Mind Cafe has a much lower satisfaction score for its Location compared to its other aspects. However, The Mind Cafe has succeeded in its Place aspect, with a 92% satisfaction score.

Place
92%
1pp
Staff
90%
1pp
Pricing
86%
1pp
Food and Drinks
86%
6pp
Service
79%
9pp
Location
0%
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The Mind Cafe Food and Drinks

The Mind Cafe is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 92% last year to 86% this year.

The Mind Cafe Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

66 of 70
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The Mind Cafe Food Quality

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

64 of 72
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Satisfaction Score

Aspect Rank

3 of 72
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The Mind Cafe Dishes

Feb '23Jan '24

Singapore

The Mind Cafe is struggling to meet customer expectations, with a 11% decrease in satisfaction in Dishes aspect, falling from 91% last year to 80% this year.

Satisfaction Score

80%
11pp

Aspect Rank

43 of 72
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The Mind Cafe Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

72 of 72
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The Mind Cafe Location

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The Mind Cafe Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

32 of 60
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The Mind Cafe Place

The Mind Cafe is struggling to meet customer expectations. Use Realytics to know why

The Mind Cafe Atmosphere and Décor

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

7 of 72
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The Mind Cafe Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

19 of 69
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The Mind Cafe Options for different visitors

Feb '23Jan '24

Singapore

The Mind Cafe is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

4 of 71
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The Mind Cafe Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

21 of 54
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The Mind Cafe Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

27 of 70
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The Mind Cafe Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

13 of 70
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The Mind Cafe Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

31 of 69
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The Mind Cafe Pricing

The Mind Cafe has shown an increase in Pricing, with a jump from 85% last year to an impressive 86% this year.

The Mind Cafe Price

Feb '23Jan '24

Singapore

The Mind Cafe continues to evolve, with a 3% increase in customer satisfaction of Price, climbing from 83% last year to 86% this year.

Satisfaction Score

86%
3pp

Aspect Rank

9 of 72
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The Mind Cafe Service

The Mind Cafe is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 88% last year to 79% this year.

The Mind Cafe Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

7 of 57
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The Mind Cafe Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

13 of 49
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The Mind Cafe Dining Options

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

52 of 72
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The Mind Cafe Waiting Time

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

58 of 72
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The Mind Cafe Order Processing

Feb '23Jan '24

Singapore

The Mind Cafe is facing challenges in evolving its Order Processing aspect, with a 27% decrease in customer satisfaction, dropping from 94% last year to 67% this year.

Satisfaction Score

67%
27pp

Aspect Rank

6 of 72
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The Mind Cafe Staff

The Mind Cafe has successfully improved guest experience, as their "Staff" satisfaction score jumped from 89% last year to an 90% this year.

The Mind Cafe Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

22 of 46
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The Mind Cafe Staff Friendliness

Feb '23Jan '24

Singapore

The Mind Cafe is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

32 of 72
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The Mind Cafe Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

30 of 66
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The Mind Cafe Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

10 of 29
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