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Reporting period: Feb '23Jan '24

The Feather Blade Overview

<10 Places
Bar and Pub

Brand Satisfaction

83%
1pp

Country Rank

Singapore
382 of 711

Category Rank

Bar and Pub
54 of 93

Rating Score

4.4

Sales Power

Sales Index

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The Feather Blade Brand Profile

Feb '23Jan '24

Singapore

The Feather Blade has a much lower satisfaction score for its Location compared to its other aspects. However, The Feather Blade has succeeded in its Pricing aspect, with a 91% satisfaction score.

Pricing
91%
11pp
Staff
91%
2pp
Service
87%
5pp
Food and Drinks
79%
Place
78%
12pp
Location
0%
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The Feather Blade Food and Drinks

The Feather Blade remains a consumer favourite, maintaining a consistent 79% satisfaction score in Food and Drinks aspect for both this year and last year.

The Feather Blade Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

31 of 90
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The Feather Blade Food Quality

Feb '23Jan '24

Singapore

The Feather Blade is still the go-to place for customers, as their Food Quality score remains high at 66%, consistent with last year's score.

Satisfaction Score

66%

Aspect Rank

51 of 93
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The Feather Blade Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

61 of 93
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The Feather Blade Dishes

Feb '23Jan '24

Singapore

The Feather Blade has shown an increase in Dishes, with a jump from 77% last year to an impressive 79% this year.

Satisfaction Score

79%
2pp

Aspect Rank

65 of 93
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The Feather Blade Drinks

Feb '23Jan '24

Singapore

The Feather Blade is losing some of its appeal, with a concerning 7% decrease in satisfaction for Drinks dropping from 91% last year to 84% this year.

Satisfaction Score

84%
7pp

Aspect Rank

41 of 92
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The Feather Blade Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

58 of 65
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The Feather Blade Location

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The Feather Blade Parking

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

48 of 53
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The Feather Blade Place

The Feather Blade is struggling to meet customer expectations, with a 12% decrease in satisfaction in Place aspect, falling from 90% last year to 78% this year.

The Feather Blade Atmosphere and Décor

Feb '23Jan '24

Singapore

The Feather Blade is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

59 of 93
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The Feather Blade Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 86
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The Feather Blade Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

44 of 92
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The Feather Blade Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

25 of 66
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The Feather Blade Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 92
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The Feather Blade Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

21 of 92
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The Feather Blade Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

61 of 87
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The Feather Blade Work and study friendly

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

22 of 22
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The Feather Blade Pricing

The Feather Blade is one of the most promising brand to delight customers. Use Realytics to know more

The Feather Blade Price

Feb '23Jan '24

Singapore

The Feather Blade continues to evolve, with a 10% increase in customer satisfaction of Price, climbing from 79% last year to 89% this year.

Satisfaction Score

89%
10pp

Aspect Rank

12 of 93
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The Feather Blade Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

5 of 85
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The Feather Blade Service

The Feather Blade has successfully improved guest experience, as their "Service" satisfaction score jumped from 82% last year to an 87% this year.

The Feather Blade Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

16 of 63
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The Feather Blade Dining Options

Feb '23Jan '24

Singapore

The Feather Blade is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 87% last year to 84% this year.

Satisfaction Score

84%
3pp

Aspect Rank

52 of 93
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The Feather Blade Waiting Time

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

51 of 92
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The Feather Blade Order Processing

Feb '23Jan '24

Singapore

The Feather Blade is facing challenges in evolving its Order Processing aspect, with a 8% decrease in customer satisfaction, dropping from 75% last year to 67% this year.

Satisfaction Score

67%
8pp

Aspect Rank

14 of 93
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The Feather Blade Staff

The Feather Blade is one of the most promising brand to delight customers. Use Realytics to know more

The Feather Blade Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

25 of 66
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The Feather Blade Staff Friendliness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

40 of 93
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The Feather Blade Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

15 of 91
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The Feather Blade Staff Members

Feb '23Jan '24

Singapore

The Feather Blade continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 85% to 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

21 of 93
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