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Reporting period: Aug '23Jul '24

The Feather Blade Overview

<10 Places
Bar and Pub

Brand Satisfaction

80%
3pp

Country Rank

Singapore
532 of 754

Category Rank

Bar and Pub
68 of 83

Rating Score

4.2

Sales Power

Sales Index

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The Feather Blade Brand Profile

Aug '23Jul '24

Singapore

The Feather Blade has a much lower satisfaction score for its Place compared to its other aspects. However, The Feather Blade has succeeded in its Staff aspect, with a 94% satisfaction score.

Staff
94%
4pp
Service
86%
2pp
Food and Drinks
77%
3pp
Pricing
73%
10pp
Place
73%
9pp
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The Feather Blade Satisfaction Trend

Feb '24Jul '24

Singapore

The Feather Blade's brand satisfaction has decreased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Feather Blade Food and Drinks

The Feather Blade is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 80% last year to 77% this year.

The Feather Blade Portion Size

Aug '23Jul '24

Singapore

The Feather Blade remains a consumer favourite, maintaining a consistent 33% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

74 of 82
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The Feather Blade Food Quality

Aug '23Jul '24

Singapore

The Feather Blade is struggling to meet customer expectations, with a 15% decrease in satisfaction in Food Quality aspect, falling from 69% last year to 54% this year.

Satisfaction Score

54%
15pp

Aspect Rank

61 of 82
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The Feather Blade Menu Selection

Aug '23Jul '24

Singapore

The Feather Blade is still the go-to place for customers, as their Menu Selection score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

60 of 83
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The Feather Blade Dishes

Aug '23Jul '24

Singapore

The Feather Blade is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 80% last year to 77% this year.

Satisfaction Score

77%
3pp

Aspect Rank

62 of 83
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The Feather Blade Drinks

Aug '23Jul '24

Singapore

The Feather Blade has shown an increase in Drinks, with a jump from 84% last year to an impressive 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

46 of 83
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The Feather Blade Place

The Feather Blade is facing challenges in evolving its Place aspect, with a 9% decrease in customer satisfaction, dropping from 82% last year to 73% this year.

Satisfaction Score

Aspect Rank

53 of 83
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The Feather Blade Cleanliness and Hygiene

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

73 of 78
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The Feather Blade Options for different visitors

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

54 of 83
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The Feather Blade Child-Friendly Conditions

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

10 of 59
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The Feather Blade Comfort

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

73 of 78
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The Feather Blade Venue Congestion

Aug '23Jul '24

Singapore

The Feather Blade remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

31 of 76
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The Feather Blade Dining Area

Aug '23Jul '24

Singapore

The Feather Blade is still the go-to place for customers, as their Dining Area score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

60 of 79
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The Feather Blade Pricing

The Feather Blade is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Pricing aspect satisfaction score, dropping from 83% to 73% this year.

The Feather Blade Price

Aug '23Jul '24

Singapore

The Feather Blade is losing some of its appeal, with a concerning 23% decrease in satisfaction for Price dropping from 82% last year to 59% this year.

Satisfaction Score

59%
23pp

Aspect Rank

41 of 83
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The Feather Blade Promotions

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

28 of 78
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The Feather Blade Service

The Feather Blade is struggling to meet customer expectations, with a 2% decrease in satisfaction in Service aspect, falling from 88% last year to 86% this year.

The Feather Blade Billing and Payment

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

33 of 56
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The Feather Blade Opening Hours

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

25 of 52
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The Feather Blade Dining Options

Aug '23Jul '24

Singapore

The Feather Blade is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 95% last year to 88% this year.

Satisfaction Score

88%
7pp

Aspect Rank

71 of 83
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The Feather Blade Online Facilities

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 8
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The Feather Blade Waiting Time

Aug '23Jul '24

Singapore

The Feather Blade remains a consumer favourite, maintaining a consistent 71% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

27 of 82
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The Feather Blade Order Processing

Aug '23Jul '24

Singapore

The Feather Blade is still the go-to place for customers, as their Order Processing score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

27 of 83
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The Feather Blade Staff

The Feather Blade is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

51 of 83
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The Feather Blade Staff Attentiveness

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

37 of 81
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Satisfaction Score

Aspect Rank

19 of 83
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