Realytics logo

Reporting period: Aug '23Jul '24

The Dim Sum Place Overview

<10 Places
Restaurant

Brand Satisfaction

92%
2pp

Country Rank

Singapore
125 of 754

Category Rank

Restaurant
92 of 526

Rating Score

4.6

Sales Power

Sales Index

Realytics logo

The Dim Sum Place Brand Profile

Aug '23Jul '24

Singapore

The Dim Sum Place has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Dim Sum Place has succeeded in its Staff aspect, with a 97% satisfaction score.

Staff
97%
Service
96%
1pp
Food and Drinks
91%
3pp
Place
90%
3pp
Pricing
59%
16pp
Realytics logo

The Dim Sum Place Satisfaction Trend

Feb '24Jul '24

Singapore

The Dim Sum Place's brand satisfaction has increased compared to previous month and now stands at 92%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

The Dim Sum Place Food and Drinks

The Dim Sum Place is struggling to meet customer expectations. Use Realytics to know why

The Dim Sum Place Portion Size

Aug '23Jul '24

Singapore

The Dim Sum Place is losing some of its appeal, with a concerning 34% decrease in satisfaction for Portion Size dropping from 94% last year to 60% this year.

Satisfaction Score

60%
34pp

Aspect Rank

427 of 521
Realytics logo

The Dim Sum Place Food Quality

Aug '23Jul '24

Singapore

The Dim Sum Place is struggling to meet customer expectations, with a 16% decrease in satisfaction in Food Quality aspect, falling from 74% last year to 58% this year.

Satisfaction Score

58%
16pp

Aspect Rank

347 of 526
Realytics logo

The Dim Sum Place Menu Selection

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dim Sum Placelink

Satisfaction Score

Aspect Rank

153 of 520
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Dim Sum Place Dishes

Aug '23Jul '24

Singapore

The Dim Sum Place is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 80% this year.

Satisfaction Score

80%
5pp

Aspect Rank

346 of 526
Realytics logo

The Dim Sum Place Drinks

Aug '23Jul '24

Singapore

The Dim Sum Place has shown an increase in Drinks, with a jump from 79% last year to an impressive 85% this year.

Satisfaction Score

85%
6pp

Aspect Rank

270 of 513
Realytics logo

The Dim Sum Place Cuisines

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dim Sum Placelink

Satisfaction Score

Aspect Rank

179 of 431
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Dim Sum Place Place

The Dim Sum Place is struggling to meet customer expectations. Use Realytics to know why

The Dim Sum Place Atmosphere and Décor

Aug '23Jul '24

Singapore

The Dim Sum Place is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

296 of 525
Realytics logo

The Dim Sum Place Cleanliness and Hygiene

Aug '23Jul '24

Singapore

The Dim Sum Place is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 5% decrease in customer satisfaction, dropping from 95% last year to 90% this year.

Satisfaction Score

90%
5pp

Aspect Rank

190 of 512
Realytics logo

The Dim Sum Place Restrooms

Aug '23Jul '24

Singapore

The Dim Sum Place remains a consumer favourite, maintaining a consistent 50% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

74 of 232
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Dim Sum Place Options for different visitors

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dim Sum Placelink

Satisfaction Score

Aspect Rank

333 of 520
Realytics logo

The Dim Sum Place Child-Friendly Conditions

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dim Sum Placelink

Satisfaction Score

Aspect Rank

158 of 438
Realytics logo

Satisfaction Score

Aspect Rank

136 of 504
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Dim Sum Place Venue Congestion

Aug '23Jul '24

Singapore

The Dim Sum Place continues to evolve, with a 2% increase in customer satisfaction of Venue Congestion, climbing from 25% last year to 27% this year.

Satisfaction Score

27%
2pp

Aspect Rank

256 of 515
Realytics logo

The Dim Sum Place Dining Area

Aug '23Jul '24

Singapore

The Dim Sum Place is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Dining Area aspect satisfaction score, dropping from 75% to 71% this year.

Satisfaction Score

71%
4pp

Aspect Rank

192 of 505
Realytics logo

The Dim Sum Place Work and study friendly

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dim Sum Placelink

Satisfaction Score

Aspect Rank

44 of 96
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Dim Sum Place Pricing

The Dim Sum Place is losing some of its appeal, with a concerning 16% decrease in satisfaction for Pricing dropping from 75% last year to 59% this year.

The Dim Sum Place Price

Aug '23Jul '24

Singapore

The Dim Sum Place is struggling to meet customer expectations, with a 21% decrease in satisfaction in Price aspect, falling from 73% last year to 52% this year.

Satisfaction Score

52%
21pp

Aspect Rank

354 of 526
Realytics logo

The Dim Sum Place Promotions

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dim Sum Placelink

Satisfaction Score

Aspect Rank

148 of 461
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Dim Sum Place Service

The Dim Sum Place is struggling to meet customer expectations. Use Realytics to know why

The Dim Sum Place Opening Hours

Aug '23Jul '24

Singapore

The Dim Sum Place is losing its edge, with a noticeable decrease in guest satisfaction in Opening Hours aspect, down from 87% last year to 33% this year.

Satisfaction Score

33%
54pp

Aspect Rank

99 of 317
Realytics logo

The Dim Sum Place Dining Options

Aug '23Jul '24

Singapore

The Dim Sum Place is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

251 of 526
Realytics logo

The Dim Sum Place Online Facilities

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dim Sum Placelink

Satisfaction Score

Aspect Rank

11 of 157
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Dim Sum Place Waiting Time

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dim Sum Placelink

Satisfaction Score

Aspect Rank

43 of 526
Realytics logo

The Dim Sum Place Order Processing

Aug '23Jul '24

Singapore

The Dim Sum Place has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 78% last year to an 81% this year.

Satisfaction Score

81%
3pp

Aspect Rank

84 of 524
Realytics logo

The Dim Sum Place Staff

Use Realytics to know more about The Dim Sum Place

The Dim Sum Place Staff Competence

Aug '23Jul '24

Singapore

The Dim Sum Place is facing challenges in evolving its Staff Competence aspect, with a 29% decrease in customer satisfaction, dropping from 100% last year to 71% this year.

Satisfaction Score

71%
29pp

Aspect Rank

273 of 391
Realytics logo

Satisfaction Score

Aspect Rank

143 of 526
Realytics logo

Satisfaction Score

Aspect Rank

195 of 491
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Satisfaction Score

Aspect Rank

100 of 525
Realytics logo