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Reporting period: Aug '23Jul '24

The Dempsey Project Overview

<10 Places
Restaurant

Brand Satisfaction

87%
4pp

Country Rank

Singapore
354 of 754

Category Rank

Restaurant
257 of 526

Rating Score

4.3

Sales Power

Sales Index

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The Dempsey Project Brand Profile

Aug '23Jul '24

Singapore

The Dempsey Project has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Dempsey Project has succeeded in its Place aspect, with a 94% satisfaction score.

Place
94%
Staff
91%
Service
90%
5pp
Food and Drinks
83%
8pp
Pricing
28%
4pp
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The Dempsey Project Satisfaction Trend

Feb '24Jul '24

Singapore

The Dempsey Project's brand satisfaction has decreased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Dempsey Project Food and Drinks

The Dempsey Project is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 91% last year to 83% this year.

The Dempsey Project Portion Size

Aug '23Jul '24

Singapore

The Dempsey Project is struggling to meet customer expectations, with a 10% decrease in satisfaction in Portion Size aspect, falling from 91% last year to 81% this year.

Satisfaction Score

81%
10pp

Aspect Rank

276 of 521
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The Dempsey Project Food Quality

Aug '23Jul '24

Singapore

The Dempsey Project is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 51% last year to 45% this year.

Satisfaction Score

45%
6pp

Aspect Rank

465 of 526
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Satisfaction Score

Aspect Rank

94 of 520
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The Dempsey Project Dishes

Aug '23Jul '24

Singapore

The Dempsey Project is facing challenges in evolving its Dishes aspect, with a 17% decrease in customer satisfaction, dropping from 87% last year to 70% this year.

Satisfaction Score

70%
17pp

Aspect Rank

467 of 526
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The Dempsey Project Drinks

Aug '23Jul '24

Singapore

The Dempsey Project is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Drinks aspect satisfaction score, dropping from 92% to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

228 of 513
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The Dempsey Project Cuisines

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dempsey Projectlink

Satisfaction Score

Aspect Rank

194 of 431
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The Dempsey Project Place

Use Realytics to know more about The Dempsey Project

The Dempsey Project Atmosphere and Décor

Aug '23Jul '24

Singapore

The Dempsey Project is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

272 of 525
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The Dempsey Project Cleanliness and Hygiene

Aug '23Jul '24

Singapore

The Dempsey Project remains a consumer favourite, maintaining a consistent 60% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

382 of 512
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The Dempsey Project Restrooms

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dempsey Projectlink

Satisfaction Score

Aspect Rank

103 of 232
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The Dempsey Project Options for different visitors

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dempsey Projectlink

Satisfaction Score

Aspect Rank

151 of 520
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The Dempsey Project Child-Friendly Conditions

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dempsey Projectlink

Satisfaction Score

Aspect Rank

181 of 438
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The Dempsey Project Comfort

Aug '23Jul '24

Singapore

The Dempsey Project is losing some of its appeal, with a concerning 10% decrease in satisfaction for Comfort dropping from 60% last year to 50% this year.

Satisfaction Score

50%
10pp

Aspect Rank

359 of 504
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The Dempsey Project Venue Congestion

Aug '23Jul '24

Singapore

The Dempsey Project is struggling to meet customer expectations, with a 10% decrease in satisfaction in Venue Congestion aspect, falling from 30% last year to 20% this year.

Satisfaction Score

20%
10pp

Aspect Rank

326 of 515
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The Dempsey Project Dining Area

Aug '23Jul '24

Singapore

The Dempsey Project has shown an increase in Dining Area, with a jump from 78% last year to an impressive 90% this year.

Satisfaction Score

90%
12pp

Aspect Rank

142 of 505
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The Dempsey Project Pricing

The Dempsey Project is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 32% last year to 28% this year.

The Dempsey Project Price

Aug '23Jul '24

Singapore

The Dempsey Project is facing challenges in evolving its Price aspect, with a 6% decrease in customer satisfaction, dropping from 27% last year to 21% this year.

Satisfaction Score

21%
6pp

Aspect Rank

515 of 526
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The Dempsey Project Promotions

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dempsey Projectlink

Satisfaction Score

Aspect Rank

189 of 461
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The Dempsey Project Service

The Dempsey Project is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Service aspect satisfaction score, dropping from 95% to 90% this year.

The Dempsey Project Billing and Payment

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dempsey Projectlink

Satisfaction Score

Aspect Rank

54 of 351
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The Dempsey Project Dining Options

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dempsey Projectlink

Satisfaction Score

Aspect Rank

201 of 526
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The Dempsey Project Waiting Time

Aug '23Jul '24

Singapore

The Dempsey Project continues to evolve, with a 12% increase in customer satisfaction of Waiting Time, climbing from 69% last year to 81% this year.

Satisfaction Score

81%
12pp

Aspect Rank

132 of 526
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The Dempsey Project Order Processing

Aug '23Jul '24

Singapore

The Dempsey Project is losing some of its appeal, with a concerning 11% decrease in satisfaction for Order Processing dropping from 75% last year to 64% this year.

Satisfaction Score

64%
11pp

Aspect Rank

203 of 524
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The Dempsey Project Staff

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The Dempsey Project Staff Competence

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dempsey Projectlink

Satisfaction Score

Aspect Rank

118 of 391
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Satisfaction Score

Aspect Rank

166 of 526
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The Dempsey Project Staff Attentiveness

Aug '23Jul '24

Singapore

The Dempsey Project is struggling to meet customer expectations, with a 15% decrease in satisfaction in Staff Attentiveness aspect, falling from 86% last year to 71% this year.

Satisfaction Score

71%
15pp

Aspect Rank

349 of 491
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The Dempsey Project Staff Avaliability

Aug '23Jul '24

Singapore

Use Realytics to know more about The Dempsey Projectlink

Satisfaction Score

Aspect Rank

63 of 248
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The Dempsey Project Staff Members

Aug '23Jul '24

Singapore

The Dempsey Project has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 86% last year to an 88% this year.

Satisfaction Score

88%
2pp

Aspect Rank

196 of 525
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