The Coconut Club Overview

The Coconut Club remains a consumer favourite, maintaining a consistent 85% satisfaction score in Portion Size aspect for both this year and last year.

The Coconut Club is struggling to meet customer expectations, with a 5% decrease in satisfaction in Food Quality aspect, falling from 60% last year to 55% this year.

The Coconut Club is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 77% last year to 73% this year.

The Coconut Club has shown an increase in Drinks, with a jump from 73% last year to an impressive 85% this year.

The Coconut Club is still the go-to place for customers, as their Venue Congestion score remains high at 30%, consistent with last year's score.

The Coconut Club remains a consumer favourite, maintaining a consistent 71% satisfaction score in Dining Area aspect for both this year and last year.

The Coconut Club is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Price aspect satisfaction score, dropping from 37% to 23% this year.

The Coconut Club remains a consumer favourite, maintaining a consistent 50% satisfaction score in Waiting Time aspect for both this year and last year.

The Coconut Club is still the go-to place for customers, as their Order Processing score remains high at 55%, consistent with last year's score.

The Coconut Club remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Competence aspect for both this year and last year.

The Coconut Club remains a consumer favourite, maintaining a consistent 71% satisfaction score in Staff Members aspect for both this year and last year.