The Coconut Club Brand Profile
Jul '23 — Jun '24
Singapore
The Coconut Club has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Coconut Club has succeeded in its Place aspect, with a 88% satisfaction score.
The Coconut Club Satisfaction Trend
Jan '24 — Jun '24
Singapore
The Coconut Club's brand satisfaction has decreased compared to previous month and now stands at 59%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
The Coconut Club Food and Drinks
The Coconut Club is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 77% last year to 75% this year.
The Coconut Club Food Quality
Jul '23 — Jun '24
Singapore
The Coconut Club is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 60% last year to 52% this year.
Satisfaction Score
Aspect Rank
The Coconut Club Dishes
Jul '23 — Jun '24
Singapore
The Coconut Club is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 81% last year to 73% this year.
Satisfaction Score
Aspect Rank
The Coconut Club Place
The Coconut Club has shown an increase in Place, with a jump from 80% last year to an impressive 88% this year.
The Coconut Club Atmosphere and Décor
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
The Coconut Club Pricing
The Coconut Club is facing challenges in evolving its Pricing aspect, with a 12% decrease in customer satisfaction, dropping from 35% last year to 23% this year.
The Coconut Club Price
Jul '23 — Jun '24
Singapore
The Coconut Club is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Price aspect satisfaction score, dropping from 35% to 23% this year.
Satisfaction Score
Aspect Rank
The Coconut Club Service
The Coconut Club continues to evolve, with a 2% increase in customer satisfaction of Service, climbing from 66% last year to 68% this year.
The Coconut Club Dining Options
Jul '23 — Jun '24
Singapore
The Coconut Club is losing some of its appeal, with a concerning 13% decrease in satisfaction for Dining Options dropping from 83% last year to 70% this year.
Satisfaction Score
Aspect Rank
The Coconut Club Staff
The Coconut Club has successfully improved guest experience, as their "Staff" satisfaction score jumped from 70% last year to an 81% this year.
The Coconut Club Staff Friendliness
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
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