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Reporting period: Aug '23Jul '24

探鱼 - TANYU Westgate Overview

<10 Places
Restaurant

Brand Satisfaction

93%
4pp

Country Rank

Singapore
97 of 754

Category Rank

Restaurant
69 of 526

Rating Score

4.7

Sales Power

Sales Index

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探鱼 - TANYU Westgate Brand Profile

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate has a much lower satisfaction score for its Pricing compared to its other aspects. However, 探鱼 - TANYU Westgate has succeeded in its Service aspect, with a 97% satisfaction score.

Service
97%
2pp
Staff
93%
3pp
Place
92%
14pp
Food and Drinks
91%
3pp
Pricing
63%
19pp
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探鱼 - TANYU Westgate Satisfaction Trend

Feb '24Jul '24

Singapore

探鱼 - TANYU Westgate's brand satisfaction has increased compared to previous month and now stands at 84%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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探鱼 - TANYU Westgate Food and Drinks

探鱼 - TANYU Westgate is one of the most promising brand to delight customers. Use Realytics to know more

探鱼 - TANYU Westgate Portion Size

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

47 of 521
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探鱼 - TANYU Westgate Food Quality

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate has shown an increase in Food Quality, with a jump from 48% last year to an impressive 65% this year.

Satisfaction Score

65%
17pp

Aspect Rank

264 of 526
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探鱼 - TANYU Westgate Menu Selection

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate remains a consumer favourite, maintaining a consistent 80% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

332 of 520
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探鱼 - TANYU Westgate Dishes

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dishes dropping from 89% last year to 88% this year.

Satisfaction Score

88%
1pp

Aspect Rank

147 of 526
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探鱼 - TANYU Westgate Drinks

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

24 of 513
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探鱼 - TANYU Westgate Cuisines

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

166 of 431
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探鱼 - TANYU Westgate Place

探鱼 - TANYU Westgate is one of the most promising brand to delight customers. Use Realytics to know more

探鱼 - TANYU Westgate Atmosphere and Décor

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

87 of 525
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探鱼 - TANYU Westgate Cleanliness and Hygiene

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

68 of 512
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探鱼 - TANYU Westgate Options for different visitors

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

379 of 520
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探鱼 - TANYU Westgate Child-Friendly Conditions

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

133 of 438
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探鱼 - TANYU Westgate Comfort

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate is still the go-to place for customers, as their Comfort score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

160 of 504
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探鱼 - TANYU Westgate Venue Congestion

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

497 of 515
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探鱼 - TANYU Westgate Dining Area

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate remains a consumer favourite, maintaining a consistent 33% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

327 of 505
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探鱼 - TANYU Westgate Pricing

探鱼 - TANYU Westgate continues to evolve, with a 19% increase in customer satisfaction of Pricing, climbing from 44% last year to 63% this year.

探鱼 - TANYU Westgate Price

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate has successfully improved guest experience, as their "Price" satisfaction score jumped from 32% last year to an 50% this year.

Satisfaction Score

50%
18pp

Aspect Rank

366 of 526
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探鱼 - TANYU Westgate Promotions

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

190 of 461
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探鱼 - TANYU Westgate Service

探鱼 - TANYU Westgate is one of the most promising brand to delight customers. Use Realytics to know more

探鱼 - TANYU Westgate Opening Hours

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

184 of 317
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Satisfaction Score

Aspect Rank

173 of 526
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探鱼 - TANYU Westgate Online Facilities

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate is still the go-to place for customers, as their Online Facilities score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

32 of 157
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Satisfaction Score

Aspect Rank

61 of 526
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探鱼 - TANYU Westgate Order Processing

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate remains a consumer favourite, maintaining a consistent 63% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

213 of 524
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探鱼 - TANYU Westgate Staff

探鱼 - TANYU Westgate is struggling to meet customer expectations. Use Realytics to know why

探鱼 - TANYU Westgate Staff Competence

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate is still the go-to place for customers, as their Staff Competence score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

263 of 391
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探鱼 - TANYU Westgate Staff Friendliness

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

194 of 526
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探鱼 - TANYU Westgate Staff Attentiveness

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff Attentiveness aspect, falling from 100% last year to 90% this year.

Satisfaction Score

90%
10pp

Aspect Rank

233 of 491
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探鱼 - TANYU Westgate Staff Members

Aug '23Jul '24

Singapore

探鱼 - TANYU Westgate continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 85% to 87% this year.

Satisfaction Score

87%
2pp

Aspect Rank

206 of 525
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