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Reporting period: Feb '23Jan '24

探鱼 - TANYU Westgate Overview

<10 Places
Restaurant

Brand Satisfaction

93%
4pp

Country Rank

Singapore
86 of 711

Category Rank

Restaurant
62 of 501

Rating Score

4.7

Sales Power

Sales Index

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探鱼 - TANYU Westgate Brand Profile

Feb '23Jan '24

Singapore

探鱼 - TANYU Westgate has a much lower satisfaction score for its Location compared to its other aspects. However, 探鱼 - TANYU Westgate has succeeded in its Staff aspect, with a 98% satisfaction score.

Staff
98%
9pp
Service
97%
4pp
Place
90%
5pp
Food and Drinks
89%
1pp
Pricing
42%
2pp
Location
0%
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探鱼 - TANYU Westgate Food and Drinks

探鱼 - TANYU Westgate has shown an increase in Food and Drinks, with a jump from 88% last year to an impressive 89% this year.

探鱼 - TANYU Westgate Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

35 of 495
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探鱼 - TANYU Westgate Food Quality

Feb '23Jan '24

Singapore

探鱼 - TANYU Westgate is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food Quality dropping from 72% last year to 66% this year.

Satisfaction Score

66%
6pp

Aspect Rank

279 of 502
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探鱼 - TANYU Westgate Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

426 of 502
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探鱼 - TANYU Westgate Dishes

Feb '23Jan '24

Singapore

探鱼 - TANYU Westgate is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 87% last year to 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

172 of 502
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探鱼 - TANYU Westgate Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

224 of 494
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探鱼 - TANYU Westgate Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

356 of 415
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探鱼 - TANYU Westgate Location

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探鱼 - TANYU Westgate Parking

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

31 of 245
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探鱼 - TANYU Westgate Conveniently Situated

Feb '23Jan '24

Singapore

探鱼 - TANYU Westgate is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

71 of 383
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探鱼 - TANYU Westgate Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

127 of 314
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探鱼 - TANYU Westgate Place

探鱼 - TANYU Westgate continues to evolve, with a 5% increase in customer satisfaction of Place, climbing from 85% last year to 90% this year.

探鱼 - TANYU Westgate Atmosphere and Décor

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

45 of 499
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探鱼 - TANYU Westgate Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

366 of 489
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探鱼 - TANYU Westgate Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

209 of 492
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探鱼 - TANYU Westgate Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

163 of 394
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探鱼 - TANYU Westgate Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

165 of 484
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探鱼 - TANYU Westgate Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

131 of 492
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探鱼 - TANYU Westgate Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

340 of 471
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探鱼 - TANYU Westgate Pricing

探鱼 - TANYU Westgate has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 40% last year to an 42% this year.

探鱼 - TANYU Westgate Price

Feb '23Jan '24

Singapore

探鱼 - TANYU Westgate continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 32% to 36% this year.

Satisfaction Score

36%
4pp

Aspect Rank

441 of 502
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探鱼 - TANYU Westgate Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

233 of 424
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探鱼 - TANYU Westgate Service

探鱼 - TANYU Westgate is one of the most promising brand to delight customers. Use Realytics to know more

探鱼 - TANYU Westgate Dining Options

Feb '23Jan '24

Singapore

探鱼 - TANYU Westgate remains a consumer favourite, maintaining a consistent 89% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

187 of 501
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探鱼 - TANYU Westgate Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

77 of 290
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Satisfaction Score

Aspect Rank

27 of 502
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探鱼 - TANYU Westgate Order Processing

Feb '23Jan '24

Singapore

探鱼 - TANYU Westgate is still the go-to place for customers, as their Order Processing score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

90 of 501
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探鱼 - TANYU Westgate Staff

探鱼 - TANYU Westgate is one of the most promising brand to delight customers. Use Realytics to know more

探鱼 - TANYU Westgate Staff Competence

Feb '23Jan '24

Singapore

探鱼 - TANYU Westgate remains a consumer favourite, maintaining a consistent 83% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

32 of 376
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Satisfaction Score

Aspect Rank

59 of 502
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探鱼 - TANYU Westgate Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

32 of 485
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Satisfaction Score

Aspect Rank

70 of 500
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