Realytics logo

Reporting period: Jul '23Jun '24

探鱼 - TANYU Westgate Overview

<10 Places
Restaurant

Brand Satisfaction

93%
4pp

Country Rank

Singapore
81 of 745

Category Rank

Restaurant
59 of 523

Rating Score

4.7

Sales Power

Sales Index

Realytics logo

探鱼 - TANYU Westgate Brand Profile

Jul '23Jun '24

Singapore

探鱼 - TANYU Westgate has a much lower satisfaction score for its Pricing compared to its other aspects. However, 探鱼 - TANYU Westgate has succeeded in its Service aspect, with a 97% satisfaction score.

Service
97%
3pp
Staff
94%
1pp
Food and Drinks
91%
3pp
Place
90%
6pp
Pricing
67%
23pp
Realytics logo

探鱼 - TANYU Westgate Satisfaction Trend

Jan '24Jun '24

Singapore

探鱼 - TANYU Westgate's brand satisfaction has decreased compared to previous month and now stands at 50%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

探鱼 - TANYU Westgate Food and Drinks

探鱼 - TANYU Westgate is one of the most promising brand to delight customers. Use Realytics to know more

探鱼 - TANYU Westgate Portion Size

Jul '23Jun '24

Singapore

Use Realytics to know more about 探鱼 - TANYU Westgatelink

Satisfaction Score

Aspect Rank

17 of 514
Realytics logo

探鱼 - TANYU Westgate Food Quality

Jul '23Jun '24

Singapore

探鱼 - TANYU Westgate has shown an increase in Food Quality, with a jump from 50% last year to an impressive 67% this year.

Satisfaction Score

67%
17pp

Aspect Rank

223 of 523
Realytics logo

探鱼 - TANYU Westgate Dishes

Jul '23Jun '24

Singapore

探鱼 - TANYU Westgate is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dishes dropping from 90% last year to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

111 of 523
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

探鱼 - TANYU Westgate Place

探鱼 - TANYU Westgate is one of the most promising brand to delight customers. Use Realytics to know more

探鱼 - TANYU Westgate Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about 探鱼 - TANYU Westgatelink

Satisfaction Score

Aspect Rank

73 of 521
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

探鱼 - TANYU Westgate Pricing

探鱼 - TANYU Westgate continues to evolve, with a 23% increase in customer satisfaction of Pricing, climbing from 44% last year to 67% this year.

探鱼 - TANYU Westgate Service

探鱼 - TANYU Westgate is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

73 of 523
Realytics logo

探鱼 - TANYU Westgate Waiting Time

Jul '23Jun '24

Singapore

探鱼 - TANYU Westgate has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 79% last year to an 88% this year.

Satisfaction Score

88%
9pp

Aspect Rank

41 of 519
Realytics logo

探鱼 - TANYU Westgate Order Processing

Jul '23Jun '24

Singapore

探鱼 - TANYU Westgate remains a consumer favourite, maintaining a consistent 63% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

92 of 521
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

探鱼 - TANYU Westgate Staff

探鱼 - TANYU Westgate is struggling to meet customer expectations. Use Realytics to know why

探鱼 - TANYU Westgate Staff Friendliness

Jul '23Jun '24

Singapore

探鱼 - TANYU Westgate is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

181 of 523
Realytics logo

探鱼 - TANYU Westgate Staff Attentiveness

Jul '23Jun '24

Singapore

探鱼 - TANYU Westgate is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

101 of 484
Realytics logo

探鱼 - TANYU Westgate Staff Members

Jul '23Jun '24

Singapore

探鱼 - TANYU Westgate continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 80% to 87% this year.

Satisfaction Score

87%
7pp

Aspect Rank

145 of 521
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors