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Reporting period: Feb '23Jan '24

Soul Coffee Overview

<10 Places
Cafe

Brand Satisfaction

94%

Country Rank

Singapore
39 of 711

Category Rank

Cafe
3 of 72

Rating Score

4.6

Sales Power

Sales Index

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Soul Coffee Brand Profile

Feb '23Jan '24

Singapore

Soul Coffee has a much lower satisfaction score for its Location compared to its other aspects. However, Soul Coffee has succeeded in its Staff aspect, with a 95% satisfaction score.

Staff
95%
Service
95%
Place
94%
Food and Drinks
94%
Pricing
91%
Location
0%
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Soul Coffee Food and Drinks

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Soul Coffee Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

17 of 70
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Soul Coffee Food Quality

Feb '23Jan '24

Singapore

Soul Coffee remains a consumer favourite, maintaining a consistent 88% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

4 of 72
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Soul Coffee Menu Selection

Feb '23Jan '24

Singapore

Soul Coffee is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

11 of 72
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Soul Coffee Dishes

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

2 of 72
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Soul Coffee Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

4 of 72
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Soul Coffee Location

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Soul Coffee Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

8 of 60
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Soul Coffee Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

9 of 51
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Soul Coffee Place

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Soul Coffee Atmosphere and Décor

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

28 of 72
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Soul Coffee Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

56 of 69
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Soul Coffee Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

6 of 71
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Soul Coffee Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

46 of 70
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Soul Coffee Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

16 of 70
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Soul Coffee Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

59 of 69
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Soul Coffee Pricing

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Soul Coffee Price

Feb '23Jan '24

Singapore

Soul Coffee remains a consumer favourite, maintaining a consistent 88% satisfaction score in Price aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

5 of 72
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Soul Coffee Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

26 of 53
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Soul Coffee Service

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Soul Coffee Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

30 of 57
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Soul Coffee Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

24 of 49
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Soul Coffee Dining Options

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

2 of 72
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Soul Coffee Waiting Time

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

25 of 72
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Soul Coffee Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

66 of 72
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Soul Coffee Staff

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Soul Coffee Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

17 of 46
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Soul Coffee Staff Friendliness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

12 of 72
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Soul Coffee Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 66
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Soul Coffee Staff Members

Feb '23Jan '24

Singapore

Soul Coffee is still the go-to place for customers, as their Staff Members score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

9 of 71
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