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Reporting period: Jul '23Jun '24

Soul Coffee Overview

<10 Places
Cafe

Brand Satisfaction

95%
7pp

Country Rank

Singapore
45 of 745

Category Rank

Cafe
5 of 84

Rating Score

4.6

Sales Power

Sales Index

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Soul Coffee Brand Profile

Jul '23Jun '24

Singapore

Soul Coffee has a much lower satisfaction score for its Pricing compared to its other aspects. However, Soul Coffee has succeeded in its Place aspect, with a 97% satisfaction score.

Place
97%
6pp
Staff
97%
6pp
Food and Drinks
95%
10pp
Service
89%
5pp
Pricing
77%
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Soul Coffee Satisfaction Trend

Jan '24Jun '24

Singapore

Soul Coffee's brand satisfaction has increased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Soul Coffee Food and Drinks

Soul Coffee is one of the most promising brand to delight customers. Use Realytics to know more

Soul Coffee Food Quality

Jul '23Jun '24

Singapore

Soul Coffee remains a consumer favourite, maintaining a consistent 73% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

16 of 84
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Soul Coffee Menu Selection

Jul '23Jun '24

Singapore

Soul Coffee is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

12 of 84
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Satisfaction Score

Aspect Rank

5 of 84
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Satisfaction Score

Aspect Rank

8 of 84
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Soul Coffee Place

Soul Coffee is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

26 of 84
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Soul Coffee Options for different visitors

Jul '23Jun '24

Singapore

Use Realytics to know more about Soul Coffeelink

Satisfaction Score

Aspect Rank

4 of 82
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Soul Coffee Comfort

Jul '23Jun '24

Singapore

Soul Coffee remains a consumer favourite, maintaining a consistent 67% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

9 of 80
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Soul Coffee Venue Congestion

Jul '23Jun '24

Singapore

Soul Coffee is still the go-to place for customers, as their Venue Congestion score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

6 of 81
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Soul Coffee Pricing

Soul Coffee remains a consumer favourite, maintaining a consistent 77% satisfaction score in Pricing aspect for both this year and last year.

Soul Coffee Price

Jul '23Jun '24

Singapore

Soul Coffee is still the go-to place for customers, as their Price score remains high at 68%, consistent with last year's score.

Satisfaction Score

68%

Aspect Rank

30 of 84
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Soul Coffee Service

Soul Coffee has shown an increase in Service, with a jump from 84% last year to an impressive 89% this year.

Soul Coffee Staff

Soul Coffee is one of the most promising brand to delight customers. Use Realytics to know more

Soul Coffee Staff Friendliness

Jul '23Jun '24

Singapore

Use Realytics to know more about Soul Coffeelink

Satisfaction Score

Aspect Rank

11 of 84
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Soul Coffee Staff Attentiveness

Jul '23Jun '24

Singapore

Soul Coffee remains a consumer favourite, maintaining a consistent 83% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

14 of 76
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Soul Coffee Staff Members

Jul '23Jun '24

Singapore

Soul Coffee is still the go-to place for customers, as their Staff Members score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

10 of 84
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