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Reporting period: Jul '23Jun '24

Sofra Turkish Cafe & Restaurant Overview

<10 Places
Cafe

Brand Satisfaction

89%
1pp

Country Rank

Singapore
254 of 745

Category Rank

Cafe
23 of 84

Rating Score

4.5

Sales Power

Sales Index

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Sofra Turkish Cafe & Restaurant Brand Profile

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant has a much lower satisfaction score for its Pricing compared to its other aspects. However, Sofra Turkish Cafe & Restaurant has succeeded in its Location aspect, with a 97% satisfaction score.

Location
97%
3pp
Staff
93%
1pp
Service
92%
Place
88%
2pp
Food and Drinks
86%
3pp
Pricing
78%
21pp
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Sofra Turkish Cafe & Restaurant Satisfaction Trend

Jan '24Jun '24

Singapore

Sofra Turkish Cafe & Restaurant's brand satisfaction has increased compared to previous month and now stands at 92%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Sofra Turkish Cafe & Restaurant Food and Drinks

Sofra Turkish Cafe & Restaurant is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 89% last year to 86% this year.

Sofra Turkish Cafe & Restaurant Portion Size

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant is struggling to meet customer expectations, with a 1% decrease in satisfaction in Portion Size aspect, falling from 88% last year to 87% this year.

Satisfaction Score

87%
1pp

Aspect Rank

14 of 82
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Sofra Turkish Cafe & Restaurant Food Quality

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 63% last year to 57% this year.

Satisfaction Score

57%
6pp

Aspect Rank

35 of 84
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Sofra Turkish Cafe & Restaurant Dishes

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant has shown an increase in Dishes, with a jump from 80% last year to an impressive 84% this year.

Satisfaction Score

84%
4pp

Aspect Rank

37 of 84
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Sofra Turkish Cafe & Restaurant Cuisines

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 33
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Sofra Turkish Cafe & Restaurant Location

Sofra Turkish Cafe & Restaurant is struggling to meet customer expectations. Use Realytics to know why

Sofra Turkish Cafe & Restaurant Conveniently Situated

Jul '23Jun '24

Singapore

Use Realytics to know more about Sofra Turkish Cafe & Restaurantlink

Satisfaction Score

Aspect Rank

9 of 63
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Sofra Turkish Cafe & Restaurant Views and Surroundings

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

24 of 56
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Sofra Turkish Cafe & Restaurant Place

Sofra Turkish Cafe & Restaurant is facing challenges in evolving its Place aspect, with a 2% decrease in customer satisfaction, dropping from 90% last year to 88% this year.

Sofra Turkish Cafe & Restaurant Atmosphere and Décor

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

33 of 84
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Sofra Turkish Cafe & Restaurant Pricing

Sofra Turkish Cafe & Restaurant continues to evolve, with a 21% increase in customer satisfaction of Pricing, climbing from 57% last year to 78% this year.

Sofra Turkish Cafe & Restaurant Price

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant has successfully improved guest experience, as their "Price" satisfaction score jumped from 56% last year to an 75% this year.

Satisfaction Score

75%
19pp

Aspect Rank

22 of 84
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Sofra Turkish Cafe & Restaurant Service

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Satisfaction Score

Aspect Rank

4 of 84
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Sofra Turkish Cafe & Restaurant Waiting Time

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Waiting Time aspect satisfaction score, dropping from 74% to 67% this year.

Satisfaction Score

67%
7pp

Aspect Rank

9 of 82
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Sofra Turkish Cafe & Restaurant Order Processing

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 60% to 65% this year.

Satisfaction Score

65%
5pp

Aspect Rank

5 of 84
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Sofra Turkish Cafe & Restaurant Staff

Sofra Turkish Cafe & Restaurant is struggling to meet customer expectations. Use Realytics to know why

Sofra Turkish Cafe & Restaurant Staff Friendliness

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

25 of 84
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Sofra Turkish Cafe & Restaurant Staff Attentiveness

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant is losing some of its appeal, with a concerning 14% decrease in satisfaction for Staff Attentiveness dropping from 94% last year to 80% this year.

Satisfaction Score

80%
14pp

Aspect Rank

15 of 76
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Sofra Turkish Cafe & Restaurant Staff Members

Jul '23Jun '24

Singapore

Sofra Turkish Cafe & Restaurant remains a consumer favourite, maintaining a consistent 86% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

9 of 84
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