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Reporting period: Apr '23Mar '24

So Good Char Chan Tang Overview

<10 Places
Restaurant

Brand Satisfaction

62%
6pp

Country Rank

Singapore
778 of 806

Category Rank

Restaurant
537 of 559

Rating Score

3.3

Sales Power

Sales Index

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So Good Char Chan Tang Brand Profile

Apr '23Mar '24

Singapore

So Good Char Chan Tang has a much lower satisfaction score for its Location compared to its other aspects. However, So Good Char Chan Tang has succeeded in its Pricing aspect, with a 79% satisfaction score.

Pricing
79%
9pp
Food and Drinks
67%
7pp
Place
58%
15pp
Service
57%
7pp
Staff
37%
11pp
Location
0%
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So Good Char Chan Tang Food and Drinks

So Good Char Chan Tang has shown an increase in Food and Drinks, with a jump from 60% last year to an impressive 67% this year.

So Good Char Chan Tang Portion Size

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

531 of 553
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So Good Char Chan Tang Food Quality

Apr '23Mar '24

Singapore

So Good Char Chan Tang continues to evolve, with a 15% increase in customer satisfaction of Food Quality, climbing from 36% last year to 51% this year.

Satisfaction Score

51%
15pp

Aspect Rank

417 of 559
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So Good Char Chan Tang Menu Selection

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

545 of 559
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So Good Char Chan Tang Dishes

Apr '23Mar '24

Singapore

So Good Char Chan Tang has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 59% last year to an 62% this year.

Satisfaction Score

62%
3pp

Aspect Rank

527 of 559
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So Good Char Chan Tang Drinks

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

460 of 545
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So Good Char Chan Tang Cuisines

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

347 of 461
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So Good Char Chan Tang Location

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So Good Char Chan Tang Parking

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

289 of 295
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So Good Char Chan Tang Conveniently Situated

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

427 of 435
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So Good Char Chan Tang Views and Surroundings

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

269 of 342
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So Good Char Chan Tang Ease to Find

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

90 of 212
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So Good Char Chan Tang Place

So Good Char Chan Tang continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 43% to 58% this year.

So Good Char Chan Tang Atmosphere and Décor

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

527 of 558
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So Good Char Chan Tang Cleanliness and Hygiene

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

392 of 545
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So Good Char Chan Tang Options for different visitors

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

492 of 546
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So Good Char Chan Tang Child-Friendly Conditions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

330 of 460
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So Good Char Chan Tang Comfort

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

386 of 532
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So Good Char Chan Tang Venue Congestion

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

408 of 544
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So Good Char Chan Tang Dining Area

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

460 of 534
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So Good Char Chan Tang Work and study friendly

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

56 of 105
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So Good Char Chan Tang Pricing

So Good Char Chan Tang is losing some of its appeal, with a concerning 9% decrease in satisfaction for Pricing dropping from 88% last year to 79% this year.

So Good Char Chan Tang Price

Apr '23Mar '24

Singapore

So Good Char Chan Tang is struggling to meet customer expectations, with a 10% decrease in satisfaction in Price aspect, falling from 89% last year to 79% this year.

Satisfaction Score

79%
10pp

Aspect Rank

179 of 559
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So Good Char Chan Tang Promotions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

445 of 479
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So Good Char Chan Tang Service

So Good Char Chan Tang has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Service rising from 50% to 57% this year.

So Good Char Chan Tang Billing and Payment

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

258 of 363
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So Good Char Chan Tang Opening Hours

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

270 of 335
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So Good Char Chan Tang Dining Options

Apr '23Mar '24

Singapore

So Good Char Chan Tang has shown an increase in Dining Options, with a jump from 75% last year to an impressive 80% this year.

Satisfaction Score

80%
5pp

Aspect Rank

325 of 559
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So Good Char Chan Tang Waiting Time

Apr '23Mar '24

Singapore

So Good Char Chan Tang is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 65% last year to 61% this year.

Satisfaction Score

61%
4pp

Aspect Rank

189 of 555
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So Good Char Chan Tang Order Processing

Apr '23Mar '24

Singapore

So Good Char Chan Tang continues to evolve, with a 13% increase in customer satisfaction of Order Processing, climbing from 33% last year to 46% this year.

Satisfaction Score

46%
13pp

Aspect Rank

147 of 558
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So Good Char Chan Tang Staff

So Good Char Chan Tang has successfully improved guest experience, as their "Staff" satisfaction score jumped from 26% last year to an 37% this year.

So Good Char Chan Tang Staff Friendliness

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

545 of 559
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So Good Char Chan Tang Staff Attentiveness

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

499 of 523
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So Good Char Chan Tang Staff Avaliability

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

241 of 269
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So Good Char Chan Tang Staff Members

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

494 of 559
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