So Good Char Chan Tang Brand Profile
Jul '23 — Jun '24
Singapore
So Good Char Chan Tang has a much lower satisfaction score for its Staff compared to its other aspects. However, So Good Char Chan Tang has succeeded in its Pricing aspect, with a 83% satisfaction score.
So Good Char Chan Tang Satisfaction Trend
Jan '24 — Jun '24
Singapore
So Good Char Chan Tang's brand satisfaction has increased compared to previous month and now stands at 65%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
So Good Char Chan Tang Food and Drinks
So Good Char Chan Tang has shown an increase in Food and Drinks, with a jump from 60% last year to an impressive 66% this year.
So Good Char Chan Tang Food Quality
Jul '23 — Jun '24
Singapore
So Good Char Chan Tang continues to evolve, with a 5% increase in customer satisfaction of Food Quality, climbing from 41% last year to 46% this year.
Satisfaction Score
Aspect Rank
So Good Char Chan Tang Dishes
Jul '23 — Jun '24
Singapore
So Good Char Chan Tang has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 56% last year to an 63% this year.
Satisfaction Score
Aspect Rank
So Good Char Chan Tang Place
So Good Char Chan Tang remains a consumer favourite, maintaining a consistent 52% satisfaction score in Place aspect for both this year and last year.
So Good Char Chan Tang Pricing
So Good Char Chan Tang is losing some of its appeal, with a concerning 1% decrease in satisfaction for Pricing dropping from 84% last year to 83% this year.
So Good Char Chan Tang Price
Jul '23 — Jun '24
Singapore
So Good Char Chan Tang is struggling to meet customer expectations, with a 1% decrease in satisfaction in Price aspect, falling from 84% last year to 83% this year.
Satisfaction Score
Aspect Rank
So Good Char Chan Tang Service
So Good Char Chan Tang is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 57% last year to 53% this year.
So Good Char Chan Tang Dining Options
Jul '23 — Jun '24
Singapore
So Good Char Chan Tang is still the go-to place for customers, as their Dining Options score remains high at 80%, consistent with last year's score.
Satisfaction Score
Aspect Rank
So Good Char Chan Tang Waiting Time
Jul '23 — Jun '24
Singapore
So Good Char Chan Tang is facing challenges in evolving its Waiting Time aspect, with a 4% decrease in customer satisfaction, dropping from 67% last year to 63% this year.
Satisfaction Score
Aspect Rank
So Good Char Chan Tang Order Processing
Jul '23 — Jun '24
Singapore
So Good Char Chan Tang continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 43% to 44% this year.
Satisfaction Score
Aspect Rank
So Good Char Chan Tang Staff
So Good Char Chan Tang has demonstrated resilience in the industry, with a 13% increase in customer satisfaction for Staff rising from 27% to 40% this year.
So Good Char Chan Tang Staff Friendliness
Jul '23 — Jun '24
Singapore
So Good Char Chan Tang remains a consumer favourite, maintaining a consistent 32% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
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