Selera Serambi by Tang Tea House Brand Profile
Jul '23 — Jun '24
Singapore
Selera Serambi by Tang Tea House has a much lower satisfaction score for its Pricing compared to its other aspects. However, Selera Serambi by Tang Tea House has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.
Selera Serambi by Tang Tea House Satisfaction Trend
Jan '24 — Jun '24
Singapore
Selera Serambi by Tang Tea House's brand satisfaction has decreased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Selera Serambi by Tang Tea House Food and Drinks
Selera Serambi by Tang Tea House has shown an increase in Food and Drinks, with a jump from 85% last year to an impressive 88% this year.
Selera Serambi by Tang Tea House Portion Size
Jul '23 — Jun '24
Singapore
Selera Serambi by Tang Tea House remains a consumer favourite, maintaining a consistent 86% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Selera Serambi by Tang Tea House Food Quality
Jul '23 — Jun '24
Singapore
Selera Serambi by Tang Tea House continues to evolve, with a 2% increase in customer satisfaction of Food Quality, climbing from 47% last year to 49% this year.
Satisfaction Score
Aspect Rank
Selera Serambi by Tang Tea House Menu Selection
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Selera Serambi by Tang Tea House Dishes
Jul '23 — Jun '24
Singapore
Selera Serambi by Tang Tea House has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 75% last year to an 81% this year.
Satisfaction Score
Aspect Rank
Selera Serambi by Tang Tea House Place
Selera Serambi by Tang Tea House continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 78% to 86% this year.
Selera Serambi by Tang Tea House Atmosphere and Décor
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Selera Serambi by Tang Tea House Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
Selera Serambi by Tang Tea House is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 71%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Selera Serambi by Tang Tea House Pricing
Selera Serambi by Tang Tea House has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Pricing rising from 58% to 64% this year.
Selera Serambi by Tang Tea House Price
Jul '23 — Jun '24
Singapore
Selera Serambi by Tang Tea House has shown an increase in Price, with a jump from 58% last year to an impressive 64% this year.
Satisfaction Score
Aspect Rank
Selera Serambi by Tang Tea House Service
Selera Serambi by Tang Tea House is losing some of its appeal, with a concerning 1% decrease in satisfaction for Service dropping from 88% last year to 87% this year.
Selera Serambi by Tang Tea House Dining Options
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Selera Serambi by Tang Tea House Waiting Time
Jul '23 — Jun '24
Singapore
Selera Serambi by Tang Tea House is struggling to meet customer expectations, with a 7% decrease in satisfaction in Waiting Time aspect, falling from 82% last year to 75% this year.
Satisfaction Score
Aspect Rank
Selera Serambi by Tang Tea House Staff
Selera Serambi by Tang Tea House is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 92% last year to 85% this year.
Selera Serambi by Tang Tea House Staff Friendliness
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
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