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Reporting period: Jul '23Jun '24

Privé @ Keppel Bay Overview

<10 Places
Restaurant

Brand Satisfaction

74%
2pp

Country Rank

Singapore
620 of 745

Category Rank

Restaurant
441 of 523

Rating Score

3.8

Sales Power

Sales Index

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Privé @ Keppel Bay Brand Profile

Jul '23Jun '24

Singapore

Privé @ Keppel Bay has a much lower satisfaction score for its Pricing compared to its other aspects. However, Privé @ Keppel Bay has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
1pp
Place
86%
1pp
Staff
81%
2pp
Service
76%
1pp
Food and Drinks
65%
2pp
Pricing
52%
2pp
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Privé @ Keppel Bay Satisfaction Trend

Jan '24Jun '24

Singapore

Privé @ Keppel Bay's brand satisfaction has increased compared to previous month and now stands at 94%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Privé @ Keppel Bay Food and Drinks

Privé @ Keppel Bay has shown an increase in Food and Drinks, with a jump from 63% last year to an impressive 65% this year.

Privé @ Keppel Bay Food Quality

Jul '23Jun '24

Singapore

Privé @ Keppel Bay is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food Quality dropping from 29% last year to 27% this year.

Satisfaction Score

27%
2pp

Aspect Rank

494 of 523
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Satisfaction Score

Aspect Rank

48 of 517
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Privé @ Keppel Bay Dishes

Jul '23Jun '24

Singapore

Privé @ Keppel Bay continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 57% last year to 58% this year.

Satisfaction Score

58%
1pp

Aspect Rank

509 of 523
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Privé @ Keppel Bay Drinks

Jul '23Jun '24

Singapore

Privé @ Keppel Bay has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 76% last year to an 79% this year.

Satisfaction Score

79%
3pp

Aspect Rank

110 of 510
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Privé @ Keppel Bay Location

Privé @ Keppel Bay is one of the most promising brand to delight customers. Use Realytics to know more

Privé @ Keppel Bay Conveniently Situated

Jul '23Jun '24

Singapore

Privé @ Keppel Bay is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

185 of 394
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Privé @ Keppel Bay Views and Surroundings

Jul '23Jun '24

Singapore

Use Realytics to know more about Privé @ Keppel Baylink

Satisfaction Score

Aspect Rank

109 of 316
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Privé @ Keppel Bay Transport Accessibility

Jul '23Jun '24

Singapore

Use Realytics to know more about Privé @ Keppel Baylink

Satisfaction Score

Aspect Rank

7 of 110
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Privé @ Keppel Bay Place

Privé @ Keppel Bay is struggling to meet customer expectations, with a 1% decrease in satisfaction in Place aspect, falling from 87% last year to 86% this year.

Privé @ Keppel Bay Atmosphere and Décor

Jul '23Jun '24

Singapore

Privé @ Keppel Bay is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

186 of 521
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Privé @ Keppel Bay Options for different visitors

Jul '23Jun '24

Singapore

Privé @ Keppel Bay is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

69 of 511
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Privé @ Keppel Bay Child-Friendly Conditions

Jul '23Jun '24

Singapore

Privé @ Keppel Bay is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

28 of 432
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Privé @ Keppel Bay Venue Congestion

Jul '23Jun '24

Singapore

Privé @ Keppel Bay remains a consumer favourite, maintaining a consistent 45% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

45%

Aspect Rank

23 of 510
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Privé @ Keppel Bay Pricing

Privé @ Keppel Bay is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 54% last year to 52% this year.

Privé @ Keppel Bay Price

Jul '23Jun '24

Singapore

Privé @ Keppel Bay is facing challenges in evolving its Price aspect, with a 10% decrease in customer satisfaction, dropping from 45% last year to 35% this year.

Satisfaction Score

35%
10pp

Aspect Rank

447 of 523
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Privé @ Keppel Bay Service

Privé @ Keppel Bay continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 75% to 76% this year.

Privé @ Keppel Bay Dining Options

Jul '23Jun '24

Singapore

Privé @ Keppel Bay is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Dining Options aspect satisfaction score, dropping from 87% to 84% this year.

Satisfaction Score

84%
3pp

Aspect Rank

286 of 523
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Privé @ Keppel Bay Waiting Time

Jul '23Jun '24

Singapore

Privé @ Keppel Bay is losing some of its appeal, with a concerning 16% decrease in satisfaction for Waiting Time dropping from 61% last year to 45% this year.

Satisfaction Score

45%
16pp

Aspect Rank

266 of 519
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Privé @ Keppel Bay Order Processing

Jul '23Jun '24

Singapore

Privé @ Keppel Bay is still the go-to place for customers, as their Order Processing score remains high at 48%, consistent with last year's score.

Satisfaction Score

48%

Aspect Rank

145 of 521
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Privé @ Keppel Bay Staff

Privé @ Keppel Bay has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Staff rising from 79% to 81% this year.

Privé @ Keppel Bay Staff Friendliness

Jul '23Jun '24

Singapore

Privé @ Keppel Bay has shown an increase in Staff Friendliness, with a jump from 85% last year to an impressive 87% this year.

Satisfaction Score

87%
2pp

Aspect Rank

356 of 523
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Privé @ Keppel Bay Staff Attentiveness

Jul '23Jun '24

Singapore

Privé @ Keppel Bay continues to evolve, with a 4% increase in customer satisfaction of Staff Attentiveness, climbing from 72% last year to 76% this year.

Satisfaction Score

76%
4pp

Aspect Rank

157 of 484
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Privé @ Keppel Bay Staff Members

Jul '23Jun '24

Singapore

Privé @ Keppel Bay is struggling to meet customer expectations, with a 6% decrease in satisfaction in Staff Members aspect, falling from 77% last year to 71% this year.

Satisfaction Score

71%
6pp

Aspect Rank

220 of 521
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