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Reporting period: Apr '23Mar '24

Privé @ Keppel Bay Overview

<10 Places
Restaurant

Brand Satisfaction

72%
5pp

Country Rank

Singapore
703 of 806

Category Rank

Restaurant
486 of 559

Rating Score

3.6

Sales Power

Sales Index

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Privé @ Keppel Bay Brand Profile

Apr '23Mar '24

Singapore

Privé @ Keppel Bay has a much lower satisfaction score for its Pricing compared to its other aspects. However, Privé @ Keppel Bay has succeeded in its Location aspect, with a 99% satisfaction score.

Location
99%
Place
84%
1pp
Service
74%
6pp
Staff
73%
4pp
Food and Drinks
64%
6pp
Pricing
56%
11pp
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Privé @ Keppel Bay Food and Drinks

Privé @ Keppel Bay has shown an increase in Food and Drinks, with a jump from 58% last year to an impressive 64% this year.

Privé @ Keppel Bay Portion Size

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

444 of 553
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Privé @ Keppel Bay Food Quality

Apr '23Mar '24

Singapore

Privé @ Keppel Bay continues to evolve, with a 12% increase in customer satisfaction of Food Quality, climbing from 21% last year to 33% this year.

Satisfaction Score

33%
12pp

Aspect Rank

513 of 559
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Privé @ Keppel Bay Menu Selection

Apr '23Mar '24

Singapore

Privé @ Keppel Bay has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 77% last year to an 89% this year.

Satisfaction Score

89%
12pp

Aspect Rank

112 of 559
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Privé @ Keppel Bay Dishes

Apr '23Mar '24

Singapore

Privé @ Keppel Bay continues to improve, with a notable increase in customer satisfaction for their Dishes aspect, rising from 51% to 57% this year.

Satisfaction Score

57%
6pp

Aspect Rank

542 of 559
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Privé @ Keppel Bay Drinks

Apr '23Mar '24

Singapore

Privé @ Keppel Bay has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Drinks rising from 78% to 79% this year.

Satisfaction Score

79%
1pp

Aspect Rank

109 of 545
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Privé @ Keppel Bay Cuisines

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

401 of 461
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Privé @ Keppel Bay Location

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Privé @ Keppel Bay Parking

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

191 of 295
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Privé @ Keppel Bay Conveniently Situated

Apr '23Mar '24

Singapore

Privé @ Keppel Bay is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

219 of 435
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Privé @ Keppel Bay Views and Surroundings

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

121 of 342
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Privé @ Keppel Bay Transport Accessibility

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

10 of 110
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Privé @ Keppel Bay Place

Privé @ Keppel Bay is losing some of its appeal, with a concerning 1% decrease in satisfaction for Place dropping from 85% last year to 84% this year.

Privé @ Keppel Bay Atmosphere and Décor

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

210 of 558
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Privé @ Keppel Bay Cleanliness and Hygiene

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

517 of 545
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Privé @ Keppel Bay Restrooms

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

191 of 237
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Privé @ Keppel Bay Options for different visitors

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

92 of 546
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Privé @ Keppel Bay Child-Friendly Conditions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

337 of 460
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Privé @ Keppel Bay Comfort

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

210 of 532
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Privé @ Keppel Bay Venue Congestion

Apr '23Mar '24

Singapore

Privé @ Keppel Bay remains a consumer favourite, maintaining a consistent 50% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

17 of 544
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Privé @ Keppel Bay Dining Area

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

351 of 534
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Privé @ Keppel Bay Work and study friendly

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

21 of 105
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Privé @ Keppel Bay Pricing

Privé @ Keppel Bay has shown an increase in Pricing, with a jump from 45% last year to an impressive 56% this year.

Privé @ Keppel Bay Price

Apr '23Mar '24

Singapore

Privé @ Keppel Bay continues to evolve, with a 6% increase in customer satisfaction of Price, climbing from 38% last year to 44% this year.

Satisfaction Score

44%
6pp

Aspect Rank

435 of 559
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Privé @ Keppel Bay Promotions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

245 of 479
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Privé @ Keppel Bay Service

Privé @ Keppel Bay has successfully improved guest experience, as their "Service" satisfaction score jumped from 68% last year to an 74% this year.

Privé @ Keppel Bay Billing and Payment

Apr '23Mar '24

Singapore

Use Realytics to know more about Privé @ Keppel Baylink

Satisfaction Score

Aspect Rank

245 of 363
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Privé @ Keppel Bay Opening Hours

Apr '23Mar '24

Singapore

Use Realytics to know more about Privé @ Keppel Baylink

Satisfaction Score

Aspect Rank

199 of 335
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Privé @ Keppel Bay Dining Options

Apr '23Mar '24

Singapore

Privé @ Keppel Bay continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 80% to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

279 of 559
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Privé @ Keppel Bay Online Facilities

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

53 of 181
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Privé @ Keppel Bay Waiting Time

Apr '23Mar '24

Singapore

Privé @ Keppel Bay is struggling to meet customer expectations, with a 6% decrease in satisfaction in Waiting Time aspect, falling from 56% last year to 50% this year.

Satisfaction Score

50%
6pp

Aspect Rank

244 of 555
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Privé @ Keppel Bay Order Processing

Apr '23Mar '24

Singapore

Privé @ Keppel Bay is still the go-to place for customers, as their Order Processing score remains high at 45%, consistent with last year's score.

Satisfaction Score

45%

Aspect Rank

151 of 558
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Privé @ Keppel Bay Staff

Privé @ Keppel Bay has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Staff rising from 69% to 73% this year.

Privé @ Keppel Bay Staff Competence

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

273 of 404
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Privé @ Keppel Bay Staff Friendliness

Apr '23Mar '24

Singapore

Privé @ Keppel Bay has shown an increase in Staff Friendliness, with a jump from 75% last year to an impressive 76% this year.

Satisfaction Score

76%
1pp

Aspect Rank

404 of 559
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Privé @ Keppel Bay Staff Attentiveness

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

434 of 523
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Privé @ Keppel Bay Staff Avaliability

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

177 of 269
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Privé @ Keppel Bay Staff Members

Apr '23Mar '24

Singapore

Privé @ Keppel Bay remains a consumer favourite, maintaining a consistent 63% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

231 of 559
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