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Reporting period: Feb '23Jan '24

Poulet Overview

<10 Places
Restaurant

Brand Satisfaction

91%

Country Rank

Singapore
108 of 433

Category Rank

Restaurant
76 of 316

Rating Score

4.6

Sales Power

Sales Index

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Poulet Brand Profile

Feb '23Jan '24

Singapore

Poulet has a much lower satisfaction score for its Location compared to its other aspects. However, Poulet has succeeded in its Staff aspect, with a 95% satisfaction score.

Staff
95%
Service
93%
Food and Drinks
90%
Place
88%
2pp
Pricing
84%
1pp
Location
0%
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Poulet Food and Drinks

Poulet remains a consumer favourite, maintaining a consistent 90% satisfaction score in Food and Drinks aspect for both this year and last year.

Poulet Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

35 of 313
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Poulet Food Quality

Feb '23Jan '24

Singapore

Poulet has shown an increase in Food Quality, with a jump from 69% last year to an impressive 70% this year.

Satisfaction Score

70%
1pp

Aspect Rank

151 of 316
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Satisfaction Score

Aspect Rank

59 of 315
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Poulet Dishes

Feb '23Jan '24

Singapore

Poulet is still the go-to place for customers, as their Dishes score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

120 of 316
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Poulet Drinks

Feb '23Jan '24

Singapore

Poulet is losing some of its appeal, with a concerning 1% decrease in satisfaction for Drinks dropping from 86% last year to 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

68 of 312
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Poulet Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

141 of 249
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Poulet Location

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Poulet Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

177 of 241
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Poulet Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

144 of 195
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Poulet Ease to Find

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

47 of 103
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Poulet Transport Accessibility

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

63 of 66
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Poulet Place

Poulet is struggling to meet customer expectations, with a 2% decrease in satisfaction in Place aspect, falling from 90% last year to 88% this year.

Poulet Atmosphere and Décor

Feb '23Jan '24

Singapore

Poulet is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

124 of 316
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Satisfaction Score

Aspect Rank

31 of 305
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Poulet Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

93 of 110
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Poulet Options for different visitors

Feb '23Jan '24

Singapore

Poulet is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

69 of 310
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Poulet Child-Friendly Conditions

Feb '23Jan '24

Singapore

Poulet is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

12 of 259
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Poulet Comfort

Feb '23Jan '24

Singapore

Poulet is losing its edge, with a noticeable decrease in guest satisfaction in Comfort aspect, down from 77% last year to 49% this year.

Satisfaction Score

49%
28pp

Aspect Rank

33 of 301
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Poulet Venue Congestion

Feb '23Jan '24

Singapore

Poulet is facing challenges in evolving its Venue Congestion aspect, with a 6% decrease in customer satisfaction, dropping from 40% last year to 34% this year.

Satisfaction Score

34%
6pp

Aspect Rank

25 of 306
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Poulet Dining Area

Feb '23Jan '24

Singapore

Poulet is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Dining Area aspect satisfaction score, dropping from 91% to 86% this year.

Satisfaction Score

86%
5pp

Aspect Rank

11 of 298
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Poulet Work and study friendly

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

47 of 81
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Poulet Pricing

Poulet is losing some of its appeal, with a concerning 1% decrease in satisfaction for Pricing dropping from 85% last year to 84% this year.

Poulet Price

Feb '23Jan '24

Singapore

Poulet is struggling to meet customer expectations, with a 2% decrease in satisfaction in Price aspect, falling from 85% last year to 83% this year.

Satisfaction Score

83%
2pp

Aspect Rank

92 of 316
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Poulet Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

20 of 260
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Poulet Service

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Poulet Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

176 of 216
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Poulet Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 179
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Poulet Dining Options

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

72 of 316
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Poulet Online Facilities

Feb '23Jan '24

Singapore

Poulet remains a consumer favourite, maintaining a consistent 67% satisfaction score in Online Facilities aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

2 of 172
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Poulet Waiting Time

Feb '23Jan '24

Singapore

Poulet continues to evolve, with a 1% increase in customer satisfaction of Waiting Time, climbing from 80% last year to 81% this year.

Satisfaction Score

81%
1pp

Aspect Rank

56 of 316
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Poulet Order Processing

Feb '23Jan '24

Singapore

Poulet is losing its edge, with a noticeable decrease in guest satisfaction in Order Processing aspect, down from 79% last year to 74% this year.

Satisfaction Score

74%
5pp

Aspect Rank

48 of 316
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Poulet Staff

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Satisfaction Score

Aspect Rank

19 of 237
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Satisfaction Score

Aspect Rank

81 of 316
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Poulet Staff Attentiveness

Feb '23Jan '24

Singapore

Poulet is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

93 of 303
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Satisfaction Score

Aspect Rank

2 of 159
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Poulet Staff Members

Feb '23Jan '24

Singapore

Poulet is facing challenges in evolving its Staff Members aspect, with a 2% decrease in customer satisfaction, dropping from 91% last year to 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

85 of 316
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