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Reporting period: Jul '23Jun '24

Popeyes Louisiana Kitchen Overview

10-100 Places
Fast Food Restaurant

Brand Satisfaction

58%
2pp

Country Rank

Singapore
63 of 89

Category Rank

Fast Food Restaurant
4 of 9

Rating Score

2.8

Sales Power

Sales Index

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Popeyes Louisiana Kitchen Brand Profile

Jul '23Jun '24

Singapore

Popeyes Louisiana Kitchen has a much lower satisfaction score for its Staff compared to its other aspects. However, Popeyes Louisiana Kitchen has succeeded in its Place aspect, with a 64% satisfaction score.

Place
64%
12pp
Food and Drinks
61%
1pp
Service
52%
3pp
Staff
51%
11pp
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Popeyes Louisiana Kitchen Satisfaction Trend

Jan '24Jun '24

Singapore

Popeyes Louisiana Kitchen's brand satisfaction has increased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Popeyes Louisiana Kitchen Food and Drinks

Popeyes Louisiana Kitchen has shown an increase in Food and Drinks, with a jump from 60% last year to an impressive 61% this year.

Popeyes Louisiana Kitchen Food Quality

Jul '23Jun '24

Singapore

Popeyes Louisiana Kitchen continues to evolve, with a 6% increase in customer satisfaction of Food Quality, climbing from 45% last year to 51% this year.

Satisfaction Score

51%
6pp

Aspect Rank

4 of 9
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Popeyes Louisiana Kitchen Dishes

Jul '23Jun '24

Singapore

Popeyes Louisiana Kitchen is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dishes dropping from 64% last year to 63% this year.

Satisfaction Score

63%
1pp

Aspect Rank

5 of 9
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Popeyes Louisiana Kitchen Place

Popeyes Louisiana Kitchen has successfully improved guest experience, as their "Place" satisfaction score jumped from 52% last year to an 64% this year.

Popeyes Louisiana Kitchen Cleanliness and Hygiene

Jul '23Jun '24

Singapore

Popeyes Louisiana Kitchen continues to improve, with a notable increase in customer satisfaction for their Cleanliness and Hygiene aspect, rising from 38% to 61% this year.

Satisfaction Score

61%
23pp

Aspect Rank

3 of 9
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Popeyes Louisiana Kitchen Service

Popeyes Louisiana Kitchen is struggling to meet customer expectations, with a 3% decrease in satisfaction in Service aspect, falling from 55% last year to 52% this year.

Popeyes Louisiana Kitchen Waiting Time

Jul '23Jun '24

Singapore

Popeyes Louisiana Kitchen is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 59% last year to 42% this year.

Satisfaction Score

42%
17pp

Aspect Rank

3 of 9
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Popeyes Louisiana Kitchen Staff

Popeyes Louisiana Kitchen has demonstrated resilience in the industry, with a 11% increase in customer satisfaction for Staff rising from 40% to 51% this year.