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Reporting period: Aug '23Jul '24

Popeyes Louisiana Kitchen Overview

10-100 Places
Fast Food Restaurant

Brand Satisfaction

65%
6pp

Country Rank

Singapore
52 of 87

Category Rank

Fast Food Restaurant
4 of 9

Rating Score

3

Sales Power

Sales Index

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Popeyes Louisiana Kitchen Brand Profile

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen has a much lower satisfaction score for its Staff compared to its other aspects. However, Popeyes Louisiana Kitchen has succeeded in its Place aspect, with a 68% satisfaction score.

Place
68%
8pp
Food and Drinks
68%
6pp
Service
63%
8pp
Staff
61%
13pp
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Popeyes Louisiana Kitchen Satisfaction Trend

Feb '24Jul '24

Singapore

Popeyes Louisiana Kitchen's brand satisfaction has decreased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Popeyes Louisiana Kitchen Food and Drinks

Popeyes Louisiana Kitchen has shown an increase in Food and Drinks, with a jump from 62% last year to an impressive 68% this year.

Popeyes Louisiana Kitchen Portion Size

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen remains a consumer favourite, maintaining a consistent 33% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

7 of 9
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Popeyes Louisiana Kitchen Food Quality

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen continues to evolve, with a 16% increase in customer satisfaction of Food Quality, climbing from 42% last year to 58% this year.

Satisfaction Score

58%
16pp

Aspect Rank

3 of 9
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Popeyes Louisiana Kitchen Menu Selection

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen is still the go-to place for customers, as their Menu Selection score remains high at 43%, consistent with last year's score.

Satisfaction Score

43%

Aspect Rank

5 of 9
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Popeyes Louisiana Kitchen Dishes

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 65% last year to an 67% this year.

Satisfaction Score

67%
2pp

Aspect Rank

5 of 9
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Popeyes Louisiana Kitchen Drinks

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen remains a consumer favourite, maintaining a consistent 50% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

4 of 9
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Popeyes Louisiana Kitchen Place

Popeyes Louisiana Kitchen continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 60% to 68% this year.

Popeyes Louisiana Kitchen Atmosphere and Décor

Aug '23Jul '24

Singapore

Use Realytics to know more about Popeyes Louisiana Kitchenlink

Satisfaction Score

Aspect Rank

4 of 9
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Popeyes Louisiana Kitchen Cleanliness and Hygiene

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Cleanliness and Hygiene rising from 52% to 60% this year.

Satisfaction Score

60%
8pp

Aspect Rank

5 of 9
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Popeyes Louisiana Kitchen Options for different visitors

Aug '23Jul '24

Singapore

Use Realytics to know more about Popeyes Louisiana Kitchenlink

Satisfaction Score

Aspect Rank

3 of 9
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Popeyes Louisiana Kitchen Child-Friendly Conditions

Aug '23Jul '24

Singapore

Use Realytics to know more about Popeyes Louisiana Kitchenlink

Satisfaction Score

Aspect Rank

2 of 8
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Popeyes Louisiana Kitchen Comfort

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen is still the go-to place for customers, as their Comfort score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

6 of 8
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Popeyes Louisiana Kitchen Venue Congestion

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

6 of 9
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Popeyes Louisiana Kitchen Dining Area

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen is still the go-to place for customers, as their Dining Area score remains high at 43%, consistent with last year's score.

Satisfaction Score

43%

Aspect Rank

4 of 9
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Popeyes Louisiana Kitchen Service

Popeyes Louisiana Kitchen has shown an increase in Service, with a jump from 55% last year to an impressive 63% this year.

Popeyes Louisiana Kitchen Billing and Payment

Aug '23Jul '24

Singapore

Use Realytics to know more about Popeyes Louisiana Kitchenlink

Satisfaction Score

Aspect Rank

8 of 8
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Popeyes Louisiana Kitchen Opening Hours

Aug '23Jul '24

Singapore

Use Realytics to know more about Popeyes Louisiana Kitchenlink

Satisfaction Score

Aspect Rank

1 of 9
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Popeyes Louisiana Kitchen Dining Options

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen remains a consumer favourite, maintaining a consistent 77% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

77%

Aspect Rank

3 of 9
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Popeyes Louisiana Kitchen Online Facilities

Aug '23Jul '24

Singapore

Use Realytics to know more about Popeyes Louisiana Kitchenlink

Satisfaction Score

Aspect Rank

6 of 7
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Popeyes Louisiana Kitchen Waiting Time

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen is losing some of its appeal, with a concerning 10% decrease in satisfaction for Waiting Time dropping from 60% last year to 50% this year.

Satisfaction Score

50%
10pp

Aspect Rank

5 of 9
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Popeyes Louisiana Kitchen Order Processing

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen is still the go-to place for customers, as their Order Processing score remains high at 35%, consistent with last year's score.

Satisfaction Score

35%

Aspect Rank

6 of 9
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Popeyes Louisiana Kitchen Staff

Popeyes Louisiana Kitchen continues to evolve, with a 13% increase in customer satisfaction of Staff, climbing from 48% last year to 61% this year.

Popeyes Louisiana Kitchen Staff Competence

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

5 of 9
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Popeyes Louisiana Kitchen Staff Friendliness

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 61% last year to an 80% this year.

Satisfaction Score

80%
19pp

Aspect Rank

4 of 9
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Popeyes Louisiana Kitchen Staff Attentiveness

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen is still the go-to place for customers, as their Staff Attentiveness score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

3 of 9
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Popeyes Louisiana Kitchen Staff Avaliability

Aug '23Jul '24

Singapore

Use Realytics to know more about Popeyes Louisiana Kitchenlink

Satisfaction Score

Aspect Rank

8 of 9
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Popeyes Louisiana Kitchen Staff Members

Aug '23Jul '24

Singapore

Popeyes Louisiana Kitchen remains a consumer favourite, maintaining a consistent 30% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

30%

Aspect Rank

9 of 9
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