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Reporting period: Apr '23Mar '24

Popeyes Louisiana Kitchen Overview

10-100 Places
Restaurant

Brand Satisfaction

57%
2pp

Country Rank

Singapore
68 of 91

Category Rank

Restaurant
46 of 61

Rating Score

2.6

Sales Power

Sales Index

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Popeyes Louisiana Kitchen Brand Profile

Apr '23Mar '24

Singapore

Popeyes Louisiana Kitchen has a much lower satisfaction score for its Pricing compared to its other aspects. However, Popeyes Louisiana Kitchen has succeeded in its Food and Drinks aspect, with a 63% satisfaction score.

Food and Drinks
63%
3pp
Place
51%
3pp
Service
51%
3pp
Staff
45%
1pp
Location
0%
Pricing
0%
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Popeyes Louisiana Kitchen Food and Drinks

Popeyes Louisiana Kitchen has shown an increase in Food and Drinks, with a jump from 60% last year to an impressive 63% this year.

Popeyes Louisiana Kitchen Portion Size

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

57 of 61
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Popeyes Louisiana Kitchen Food Quality

Apr '23Mar '24

Singapore

Popeyes Louisiana Kitchen continues to evolve, with a 9% increase in customer satisfaction of Food Quality, climbing from 41% last year to 50% this year.

Satisfaction Score

50%
9pp

Aspect Rank

29 of 61
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Popeyes Louisiana Kitchen Menu Selection

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

55 of 61
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Popeyes Louisiana Kitchen Dishes

Apr '23Mar '24

Singapore

Popeyes Louisiana Kitchen has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 64% last year to an 65% this year.

Satisfaction Score

65%
1pp

Aspect Rank

37 of 61
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Popeyes Louisiana Kitchen Drinks

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

58 of 61
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Popeyes Louisiana Kitchen Location

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Popeyes Louisiana Kitchen Conveniently Situated

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

4 of 55
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Popeyes Louisiana Kitchen Views and Surroundings

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 42
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Popeyes Louisiana Kitchen Place

Popeyes Louisiana Kitchen is losing some of its appeal, with a concerning 3% decrease in satisfaction for Place dropping from 54% last year to 51% this year.

Popeyes Louisiana Kitchen Atmosphere and Décor

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

46 of 61
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Popeyes Louisiana Kitchen Cleanliness and Hygiene

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

55 of 61
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Popeyes Louisiana Kitchen Options for different visitors

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

46 of 59
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Popeyes Louisiana Kitchen Child-Friendly Conditions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

39 of 57
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Popeyes Louisiana Kitchen Comfort

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

59 of 59
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Popeyes Louisiana Kitchen Venue Congestion

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

56 of 61
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Popeyes Louisiana Kitchen Dining Area

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

58 of 61
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Popeyes Louisiana Kitchen Work and study friendly

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

11 of 29
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Popeyes Louisiana Kitchen Pricing

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Popeyes Louisiana Kitchen Price

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

61 of 61
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Popeyes Louisiana Kitchen Promotions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

54 of 54
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Popeyes Louisiana Kitchen Service

Popeyes Louisiana Kitchen continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 48% to 51% this year.

Popeyes Louisiana Kitchen Billing and Payment

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

36 of 58
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Popeyes Louisiana Kitchen Opening Hours

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

36 of 58
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Popeyes Louisiana Kitchen Dining Options

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

58 of 61
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Popeyes Louisiana Kitchen Online Facilities

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

35 of 43
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Popeyes Louisiana Kitchen Waiting Time

Apr '23Mar '24

Singapore

Popeyes Louisiana Kitchen has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Waiting Time rising from 47% to 53% this year.

Satisfaction Score

53%
6pp

Aspect Rank

32 of 61
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Popeyes Louisiana Kitchen Order Processing

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

54 of 61
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Popeyes Louisiana Kitchen Staff

Popeyes Louisiana Kitchen is struggling to meet customer expectations, with a 1% decrease in satisfaction in Staff aspect, falling from 46% last year to 45% this year.

Popeyes Louisiana Kitchen Staff Competence

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

56 of 58
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Popeyes Louisiana Kitchen Staff Friendliness

Apr '23Mar '24

Singapore

Popeyes Louisiana Kitchen remains a consumer favourite, maintaining a consistent 60% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

36 of 61
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Popeyes Louisiana Kitchen Staff Attentiveness

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 58
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Popeyes Louisiana Kitchen Staff Avaliability

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

50 of 52
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Popeyes Louisiana Kitchen Staff Members

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

54 of 60
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