Poke Theory Brand Profile
Jul '23 — Jun '24
Singapore
Poke Theory has a much lower satisfaction score for its Staff compared to its other aspects. However, Poke Theory has succeeded in its Food and Drinks aspect, with a 78% satisfaction score.
Poke Theory Satisfaction Trend
Jan '24 — Jun '24
Singapore
Poke Theory's brand satisfaction has increased compared to previous month and now stands at 66%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Poke Theory Food and Drinks
Poke Theory is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food and Drinks dropping from 89% last year to 78% this year.
Poke Theory Portion Size
Jul '23 — Jun '24
Singapore
Poke Theory is struggling to meet customer expectations, with a 10% decrease in satisfaction in Portion Size aspect, falling from 95% last year to 85% this year.
Satisfaction Score
Aspect Rank
Poke Theory Food Quality
Jul '23 — Jun '24
Singapore
Poke Theory is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 86% last year to 65% this year.
Satisfaction Score
Aspect Rank
Poke Theory Dishes
Jul '23 — Jun '24
Singapore
Poke Theory is facing challenges in evolving its Dishes aspect, with a 6% decrease in customer satisfaction, dropping from 81% last year to 75% this year.
Satisfaction Score
Aspect Rank
Poke Theory Place
Poke Theory is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Place aspect satisfaction score, dropping from 74% to 69% this year.
Poke Theory Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
Poke Theory has shown an increase in Cleanliness and Hygiene, with a jump from 60% last year to an impressive 71% this year.
Satisfaction Score
Aspect Rank
Poke Theory Pricing
Poke Theory is losing some of its appeal, with a concerning 21% decrease in satisfaction for Pricing dropping from 76% last year to 55% this year.
Poke Theory Price
Jul '23 — Jun '24
Singapore
Poke Theory is struggling to meet customer expectations, with a 20% decrease in satisfaction in Price aspect, falling from 74% last year to 54% this year.
Satisfaction Score
Aspect Rank
Poke Theory Service
Poke Theory is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 74% last year to 51% this year.
Poke Theory Staff
Poke Theory is facing challenges in evolving its Staff aspect, with a 29% decrease in customer satisfaction, dropping from 80% last year to 51% this year.
Poke Theory Staff Friendliness
Jul '23 — Jun '24
Singapore
Poke Theory is facing challenges in maintaining its customer experience, with a noticeable 21% decrease in their Staff Friendliness aspect satisfaction score, dropping from 79% to 58% this year.
Satisfaction Score
Aspect Rank