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Reporting period: Jul '23Jun '24

Poke Theory Overview

10-100 Places
Restaurant

Brand Satisfaction

67%
16pp

Country Rank

Singapore
41 of 89

Category Rank

Restaurant
30 of 56

Rating Score

3.2

Sales Power

Sales Index

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Poke Theory Brand Profile

Jul '23Jun '24

Singapore

Poke Theory has a much lower satisfaction score for its Staff compared to its other aspects. However, Poke Theory has succeeded in its Food and Drinks aspect, with a 78% satisfaction score.

Food and Drinks
78%
11pp
Place
69%
5pp
Pricing
55%
21pp
Service
51%
23pp
Staff
51%
29pp
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Poke Theory Satisfaction Trend

Jan '24Jun '24

Singapore

Poke Theory's brand satisfaction has increased compared to previous month and now stands at 66%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Poke Theory Food and Drinks

Poke Theory is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food and Drinks dropping from 89% last year to 78% this year.

Poke Theory Portion Size

Jul '23Jun '24

Singapore

Poke Theory is struggling to meet customer expectations, with a 10% decrease in satisfaction in Portion Size aspect, falling from 95% last year to 85% this year.

Satisfaction Score

85%
10pp

Aspect Rank

4 of 56
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Poke Theory Food Quality

Jul '23Jun '24

Singapore

Poke Theory is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 86% last year to 65% this year.

Satisfaction Score

65%
21pp

Aspect Rank

10 of 56
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Poke Theory Dishes

Jul '23Jun '24

Singapore

Poke Theory is facing challenges in evolving its Dishes aspect, with a 6% decrease in customer satisfaction, dropping from 81% last year to 75% this year.

Satisfaction Score

75%
6pp

Aspect Rank

21 of 56
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Poke Theory Place

Poke Theory is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Place aspect satisfaction score, dropping from 74% to 69% this year.

Poke Theory Cleanliness and Hygiene

Jul '23Jun '24

Singapore

Poke Theory has shown an increase in Cleanliness and Hygiene, with a jump from 60% last year to an impressive 71% this year.

Satisfaction Score

71%
11pp

Aspect Rank

11 of 56
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Poke Theory Pricing

Poke Theory is losing some of its appeal, with a concerning 21% decrease in satisfaction for Pricing dropping from 76% last year to 55% this year.

Poke Theory Price

Jul '23Jun '24

Singapore

Poke Theory is struggling to meet customer expectations, with a 20% decrease in satisfaction in Price aspect, falling from 74% last year to 54% this year.

Satisfaction Score

54%
20pp

Aspect Rank

35 of 56
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Poke Theory Service

Poke Theory is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 74% last year to 51% this year.

Poke Theory Staff

Poke Theory is facing challenges in evolving its Staff aspect, with a 29% decrease in customer satisfaction, dropping from 80% last year to 51% this year.

Poke Theory Staff Friendliness

Jul '23Jun '24

Singapore

Poke Theory is facing challenges in maintaining its customer experience, with a noticeable 21% decrease in their Staff Friendliness aspect satisfaction score, dropping from 79% to 58% this year.

Satisfaction Score

58%
21pp

Aspect Rank

35 of 56
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