Poke Theory Brand Profile
Aug '23 — Jul '24
Singapore
Poke Theory has a much lower satisfaction score for its Staff compared to its other aspects. However, Poke Theory has succeeded in its Food and Drinks aspect, with a 77% satisfaction score.
Poke Theory Satisfaction Trend
Feb '24 — Jul '24
Singapore
Poke Theory's brand satisfaction has increased compared to previous month and now stands at 67%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Poke Theory Food and Drinks
Poke Theory is losing some of its appeal, with a concerning 13% decrease in satisfaction for Food and Drinks dropping from 90% last year to 77% this year.
Poke Theory Portion Size
Aug '23 — Jul '24
Singapore
Poke Theory is struggling to meet customer expectations, with a 11% decrease in satisfaction in Portion Size aspect, falling from 94% last year to 83% this year.
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Poke Theory Food Quality
Aug '23 — Jul '24
Singapore
Poke Theory is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 89% last year to 64% this year.
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Poke Theory Menu Selection
Aug '23 — Jul '24
Singapore
Poke Theory is facing challenges in evolving its Menu Selection aspect, with a 13% decrease in customer satisfaction, dropping from 89% last year to 76% this year.
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Poke Theory Dishes
Aug '23 — Jul '24
Singapore
Poke Theory is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Dishes aspect satisfaction score, dropping from 82% to 73% this year.
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Poke Theory Place
Poke Theory is losing some of its appeal, with a concerning 6% decrease in satisfaction for Place dropping from 76% last year to 70% this year.
Poke Theory Atmosphere and Décor
Aug '23 — Jul '24
Singapore
Poke Theory is struggling to meet customer expectations, with a 10% decrease in satisfaction in Atmosphere and Décor aspect, falling from 100% last year to 90% this year.
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Poke Theory Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
Poke Theory has shown an increase in Cleanliness and Hygiene, with a jump from 70% last year to an impressive 71% this year.
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Poke Theory Dining Area
Aug '23 — Jul '24
Singapore
Poke Theory remains a consumer favourite, maintaining a consistent 57% satisfaction score in Dining Area aspect for both this year and last year.
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Poke Theory Work and study friendly
Aug '23 — Jul '24
Singapore
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Poke Theory Pricing
Poke Theory is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 77% last year to 58% this year.
Poke Theory Price
Aug '23 — Jul '24
Singapore
Poke Theory is facing challenges in evolving its Price aspect, with a 19% decrease in customer satisfaction, dropping from 76% last year to 57% this year.
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Poke Theory Service
Poke Theory is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Service aspect satisfaction score, dropping from 71% to 53% this year.
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Poke Theory Dining Options
Aug '23 — Jul '24
Singapore
Poke Theory continues to evolve, with a 21% increase in customer satisfaction of Dining Options, climbing from 57% last year to 78% this year.
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Poke Theory Waiting Time
Aug '23 — Jul '24
Singapore
Poke Theory is losing some of its appeal, with a concerning 19% decrease in satisfaction for Waiting Time dropping from 76% last year to 57% this year.
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Poke Theory Order Processing
Aug '23 — Jul '24
Singapore
Poke Theory is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.
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Poke Theory Staff
Poke Theory is struggling to meet customer expectations, with a 26% decrease in satisfaction in Staff aspect, falling from 76% last year to 50% this year.
Poke Theory Staff Competence
Aug '23 — Jul '24
Singapore
Poke Theory remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Competence aspect for both this year and last year.
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Poke Theory Staff Friendliness
Aug '23 — Jul '24
Singapore
Poke Theory is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 78% last year to 53% this year.
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Poke Theory Staff Attentiveness
Aug '23 — Jul '24
Singapore
Poke Theory is still the go-to place for customers, as their Staff Attentiveness score remains high at 33%, consistent with last year's score.
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Poke Theory Staff Avaliability
Aug '23 — Jul '24
Singapore
Poke Theory remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Avaliability aspect for both this year and last year.
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Poke Theory Staff Members
Aug '23 — Jul '24
Singapore
Poke Theory is still the go-to place for customers, as their Staff Members score remains high at 44%, consistent with last year's score.
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