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Reporting period: Jul '23Jun '24

Pizza Maru Overview

<10 Places
Cafe

Brand Satisfaction

90%
2pp

Country Rank

Singapore
232 of 745

Category Rank

Cafe
20 of 84

Rating Score

4.4

Sales Power

Sales Index

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Pizza Maru Brand Profile

Jul '23Jun '24

Singapore

Pizza Maru has a much lower satisfaction score for its Pricing compared to its other aspects. However, Pizza Maru has succeeded in its Food and Drinks aspect, with a 95% satisfaction score.

Food and Drinks
95%
2pp
Place
88%
14pp
Staff
85%
8pp
Service
75%
7pp
Pricing
47%
15pp
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Pizza Maru Satisfaction Trend

Jan '24Jun '24

Singapore

Pizza Maru's brand satisfaction has decreased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pizza Maru Food and Drinks

Pizza Maru is struggling to meet customer expectations. Use Realytics to know why

Pizza Maru Food Quality

Jul '23Jun '24

Singapore

Pizza Maru is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food Quality dropping from 87% last year to 85% this year.

Satisfaction Score

85%
2pp

Aspect Rank

4 of 84
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Pizza Maru Dishes

Jul '23Jun '24

Singapore

Use Realytics to know more about Pizza Marulink

Satisfaction Score

Aspect Rank

4 of 84
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Pizza Maru Drinks

Jul '23Jun '24

Singapore

Pizza Maru is struggling to meet customer expectations, with a 37% decrease in satisfaction in Drinks aspect, falling from 100% last year to 63% this year.

Satisfaction Score

63%
38pp

Aspect Rank

61 of 84
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Pizza Maru Place

Pizza Maru has shown an increase in Place, with a jump from 74% last year to an impressive 88% this year.

Pizza Maru Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about Pizza Marulink

Satisfaction Score

Aspect Rank

9 of 84
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Pizza Maru Pricing

Pizza Maru is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 62% last year to 47% this year.

Pizza Maru Price

Jul '23Jun '24

Singapore

Pizza Maru is facing challenges in evolving its Price aspect, with a 7% decrease in customer satisfaction, dropping from 50% last year to 43% this year.

Satisfaction Score

43%
7pp

Aspect Rank

50 of 84
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Pizza Maru Service

Pizza Maru is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Service aspect satisfaction score, dropping from 82% to 75% this year.

Pizza Maru Staff

Pizza Maru continues to evolve, with a 8% increase in customer satisfaction of Staff, climbing from 77% last year to 85% this year.

Satisfaction Score

Aspect Rank

35 of 84
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