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Reporting period: Jul '23Jun '24

Pizza Hut Overview

10-100 Places
Restaurant

Brand Satisfaction

82%
30pp

Country Rank

Singapore
11 of 89

Category Rank

Restaurant
10 of 56

Rating Score

3.9

Sales Power

Sales Index

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Pizza Hut Brand Profile

Jul '23Jun '24

Singapore

Pizza Hut has a much lower satisfaction score for its Pricing compared to its other aspects. However, Pizza Hut has succeeded in its Staff aspect, with a 86% satisfaction score.

Staff
86%
33pp
Food and Drinks
83%
23pp
Service
81%
35pp
Place
79%
31pp
Pricing
70%
23pp
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Pizza Hut Satisfaction Trend

Jan '24Jun '24

Singapore

Pizza Hut's brand satisfaction has increased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pizza Hut Food and Drinks

Pizza Hut has shown an increase in Food and Drinks, with a jump from 60% last year to an impressive 83% this year.

Pizza Hut Food Quality

Jul '23Jun '24

Singapore

Pizza Hut continues to evolve, with a 30% increase in customer satisfaction of Food Quality, climbing from 35% last year to 65% this year.

Satisfaction Score

65%
30pp

Aspect Rank

12 of 56
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Pizza Hut Menu Selection

Jul '23Jun '24

Singapore

Pizza Hut remains a consumer favourite, maintaining a consistent 47% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

47%

Aspect Rank

18 of 56
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Pizza Hut Dishes

Jul '23Jun '24

Singapore

Pizza Hut has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 55% last year to an 79% this year.

Satisfaction Score

79%
24pp

Aspect Rank

15 of 56
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Pizza Hut Place

Pizza Hut continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 48% to 79% this year.

Pizza Hut Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about Pizza Hutlink

Satisfaction Score

Aspect Rank

12 of 55
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Pizza Hut Cleanliness and Hygiene

Jul '23Jun '24

Singapore

Pizza Hut has demonstrated resilience in the industry, with a 32% increase in customer satisfaction for Cleanliness and Hygiene rising from 40% to 72% this year.

Satisfaction Score

72%
32pp

Aspect Rank

9 of 56
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Pizza Hut Options for different visitors

Jul '23Jun '24

Singapore

Use Realytics to know more about Pizza Hutlink

Satisfaction Score

Aspect Rank

3 of 52
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Pizza Hut Venue Congestion

Jul '23Jun '24

Singapore

Pizza Hut is still the go-to place for customers, as their Venue Congestion score remains high at 49%, consistent with last year's score.

Satisfaction Score

49%

Aspect Rank

1 of 55
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Pizza Hut Pricing

Pizza Hut has shown an increase in Pricing, with a jump from 47% last year to an impressive 70% this year.

Pizza Hut Price

Jul '23Jun '24

Singapore

Pizza Hut continues to evolve, with a 23% increase in customer satisfaction of Price, climbing from 40% last year to 63% this year.

Satisfaction Score

63%
23pp

Aspect Rank

23 of 56
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Pizza Hut Promotions

Jul '23Jun '24

Singapore

Use Realytics to know more about Pizza Hutlink

Satisfaction Score

Aspect Rank

8 of 52
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Pizza Hut Service

Pizza Hut has successfully improved guest experience, as their "Service" satisfaction score jumped from 46% last year to an 81% this year.

Pizza Hut Dining Options

Jul '23Jun '24

Singapore

Pizza Hut continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 70% to 76% this year.

Satisfaction Score

76%
6pp

Aspect Rank

28 of 56
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Pizza Hut Waiting Time

Jul '23Jun '24

Singapore

Pizza Hut has demonstrated resilience in the industry, with a 37% increase in customer satisfaction for Waiting Time rising from 27% to 64% this year.

Satisfaction Score

64%
37pp

Aspect Rank

13 of 56
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Pizza Hut Order Processing

Jul '23Jun '24

Singapore

Pizza Hut has shown an increase in Order Processing, with a jump from 23% last year to an impressive 50% this year.

Satisfaction Score

50%
27pp

Aspect Rank

18 of 56
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Pizza Hut Staff

Pizza Hut continues to evolve, with a 33% increase in customer satisfaction of Staff, climbing from 53% last year to 86% this year.

Pizza Hut Staff Competence

Jul '23Jun '24

Singapore

Pizza Hut remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

4 of 53
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Satisfaction Score

Aspect Rank

10 of 56
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Pizza Hut Staff Attentiveness

Jul '23Jun '24

Singapore

Pizza Hut has successfully improved guest experience, as their "Staff Attentiveness" satisfaction score jumped from 28% last year to an 75% this year.

Satisfaction Score

75%
47pp

Aspect Rank

10 of 55
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Pizza Hut Staff Members

Jul '23Jun '24

Singapore

Pizza Hut continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 51% to 84% this year.

Satisfaction Score

84%
33pp

Aspect Rank

5 of 56
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