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Reporting period: Feb '23Jan '24

Oriental Chinese Restaurant 东方美食 Overview

<10 Places
Restaurant

Brand Satisfaction

77%
7pp

Country Rank

Singapore
332 of 433

Category Rank

Restaurant
243 of 316

Rating Score

4.1

Sales Power

Sales Index

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Oriental Chinese Restaurant 东方美食 Brand Profile

Feb '23Jan '24

Singapore

Oriental Chinese Restaurant 东方美食 has a much lower satisfaction score for its Location compared to its other aspects. However, Oriental Chinese Restaurant 东方美食 has succeeded in its Pricing aspect, with a 89% satisfaction score.

Pricing
89%
1pp
Food and Drinks
84%
7pp
Service
71%
14pp
Staff
55%
27pp
Place
48%
4pp
Location
0%
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Oriental Chinese Restaurant 东方美食 Food and Drinks

Oriental Chinese Restaurant 东方美食 has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 84% this year.

Oriental Chinese Restaurant 东方美食 Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

179 of 313
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Oriental Chinese Restaurant 东方美食 Food Quality

Feb '23Jan '24

Singapore

Oriental Chinese Restaurant 东方美食 continues to evolve, with a 34% increase in customer satisfaction of Food Quality, climbing from 43% last year to 77% this year.

Satisfaction Score

77%
34pp

Aspect Rank

99 of 316
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Oriental Chinese Restaurant 东方美食 Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

221 of 315
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Oriental Chinese Restaurant 东方美食 Dishes

Feb '23Jan '24

Singapore

Oriental Chinese Restaurant 东方美食 has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 73% last year to an 77% this year.

Satisfaction Score

77%
4pp

Aspect Rank

242 of 316
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Oriental Chinese Restaurant 东方美食 Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

153 of 312
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Oriental Chinese Restaurant 东方美食 Cuisines

Feb '23Jan '24

Singapore

Oriental Chinese Restaurant 东方美食 is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

40 of 249
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Oriental Chinese Restaurant 东方美食 Location

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Oriental Chinese Restaurant 东方美食 Ease to Find

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

5 of 103
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Oriental Chinese Restaurant 东方美食 Place

Oriental Chinese Restaurant 东方美食 continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 44% to 48% this year.

Oriental Chinese Restaurant 东方美食 Atmosphere and Décor

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

275 of 316
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Oriental Chinese Restaurant 东方美食 Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

276 of 305
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Oriental Chinese Restaurant 东方美食 Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

14 of 110
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Oriental Chinese Restaurant 东方美食 Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

268 of 310
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Oriental Chinese Restaurant 东方美食 Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

160 of 259
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Oriental Chinese Restaurant 东方美食 Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

176 of 301
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Oriental Chinese Restaurant 东方美食 Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

145 of 306
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Oriental Chinese Restaurant 东方美食 Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

148 of 298
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Oriental Chinese Restaurant 东方美食 Work and study friendly

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

79 of 81
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Oriental Chinese Restaurant 东方美食 Pricing

Oriental Chinese Restaurant 东方美食 is losing some of its appeal, with a concerning 1% decrease in satisfaction for Pricing dropping from 90% last year to 89% this year.

Oriental Chinese Restaurant 东方美食 Price

Feb '23Jan '24

Singapore

Oriental Chinese Restaurant 东方美食 is struggling to meet customer expectations, with a 1% decrease in satisfaction in Price aspect, falling from 90% last year to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

63 of 316
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Oriental Chinese Restaurant 东方美食 Service

Oriental Chinese Restaurant 东方美食 has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Service rising from 57% to 71% this year.

Oriental Chinese Restaurant 东方美食 Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

66 of 216
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Oriental Chinese Restaurant 东方美食 Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

38 of 179
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Oriental Chinese Restaurant 东方美食 Dining Options

Feb '23Jan '24

Singapore

Oriental Chinese Restaurant 东方美食 remains a consumer favourite, maintaining a consistent 66% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

66%

Aspect Rank

228 of 316
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Oriental Chinese Restaurant 东方美食 Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

25 of 172
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Oriental Chinese Restaurant 东方美食 Waiting Time

Feb '23Jan '24

Singapore

Oriental Chinese Restaurant 东方美食 has shown an increase in Waiting Time, with a jump from 54% last year to an impressive 81% this year.

Satisfaction Score

81%
27pp

Aspect Rank

57 of 316
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Oriental Chinese Restaurant 东方美食 Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

248 of 316
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Oriental Chinese Restaurant 东方美食 Staff

Oriental Chinese Restaurant 东方美食 continues to evolve, with a 27% increase in customer satisfaction of Staff, climbing from 28% last year to 55% this year.

Oriental Chinese Restaurant 东方美食 Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

166 of 237
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Oriental Chinese Restaurant 东方美食 Staff Friendliness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

310 of 316
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Oriental Chinese Restaurant 东方美食 Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

238 of 303
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Oriental Chinese Restaurant 东方美食 Staff Members

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

296 of 316
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