Realytics logo

Reporting period: Aug '23Jul '24

Oriental Chinese Restaurant 东方美食 Overview

<10 Places
Restaurant

Brand Satisfaction

74%
2pp

Country Rank

Singapore
646 of 754

Category Rank

Restaurant
454 of 526

Rating Score

4.1

Sales Power

Sales Index

Realytics logo

Oriental Chinese Restaurant 东方美食 Brand Profile

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 has a much lower satisfaction score for its Place compared to its other aspects. However, Oriental Chinese Restaurant 东方美食 has succeeded in its Pricing aspect, with a 96% satisfaction score.

Pricing
96%
9pp
Food and Drinks
81%
1pp
Service
63%
1pp
Staff
50%
18pp
Place
42%
Realytics logo

Oriental Chinese Restaurant 东方美食 Satisfaction Trend

Feb '24Jul '24

Singapore

Oriental Chinese Restaurant 东方美食's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Oriental Chinese Restaurant 东方美食 Food and Drinks

Oriental Chinese Restaurant 东方美食 has shown an increase in Food and Drinks, with a jump from 80% last year to an impressive 81% this year.

Oriental Chinese Restaurant 东方美食 Portion Size

Aug '23Jul '24

Singapore

Use Realytics to know more about Oriental Chinese Restaurant 东方美食link

Satisfaction Score

Aspect Rank

165 of 521
Realytics logo

Oriental Chinese Restaurant 东方美食 Food Quality

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 continues to evolve, with a 15% increase in customer satisfaction of Food Quality, climbing from 48% last year to 63% this year.

Satisfaction Score

63%
15pp

Aspect Rank

276 of 526
Realytics logo

Oriental Chinese Restaurant 东方美食 Menu Selection

Aug '23Jul '24

Singapore

Use Realytics to know more about Oriental Chinese Restaurant 东方美食link

Satisfaction Score

Aspect Rank

180 of 520
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Oriental Chinese Restaurant 东方美食 Dishes

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 is losing some of its appeal, with a concerning 5% decrease in satisfaction for Dishes dropping from 78% last year to 73% this year.

Satisfaction Score

73%
5pp

Aspect Rank

443 of 526
Realytics logo

Oriental Chinese Restaurant 东方美食 Drinks

Aug '23Jul '24

Singapore

Use Realytics to know more about Oriental Chinese Restaurant 东方美食link

Satisfaction Score

Aspect Rank

80 of 513
Realytics logo

Oriental Chinese Restaurant 东方美食 Cuisines

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

288 of 431
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Oriental Chinese Restaurant 东方美食 Place

Oriental Chinese Restaurant 东方美食 remains a consumer favourite, maintaining a consistent 42% satisfaction score in Place aspect for both this year and last year.

Oriental Chinese Restaurant 东方美食 Atmosphere and Décor

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 is still the go-to place for customers, as their Atmosphere and Décor score remains high at 79%, consistent with last year's score.

Satisfaction Score

79%

Aspect Rank

503 of 525
Realytics logo

Oriental Chinese Restaurant 东方美食 Cleanliness and Hygiene

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 remains a consumer favourite, maintaining a consistent 75% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

302 of 512
Realytics logo

Oriental Chinese Restaurant 东方美食 Restrooms

Aug '23Jul '24

Singapore

Use Realytics to know more about Oriental Chinese Restaurant 东方美食link

Satisfaction Score

Aspect Rank

134 of 232
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Oriental Chinese Restaurant 东方美食 Options for different visitors

Aug '23Jul '24

Singapore

Use Realytics to know more about Oriental Chinese Restaurant 东方美食link

Satisfaction Score

Aspect Rank

308 of 520
Realytics logo

Oriental Chinese Restaurant 东方美食 Comfort

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 is still the go-to place for customers, as their Comfort score remains high at 30%, consistent with last year's score.

Satisfaction Score

30%

Aspect Rank

436 of 504
Realytics logo

Oriental Chinese Restaurant 东方美食 Venue Congestion

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

364 of 515
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Oriental Chinese Restaurant 东方美食 Dining Area

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 remains a consumer favourite, maintaining a consistent 71% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

190 of 505
Realytics logo

Oriental Chinese Restaurant 东方美食 Pricing

Oriental Chinese Restaurant 东方美食 is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

28 of 526
Realytics logo

Oriental Chinese Restaurant 东方美食 Promotions

Aug '23Jul '24

Singapore

Use Realytics to know more about Oriental Chinese Restaurant 东方美食link

Satisfaction Score

Aspect Rank

400 of 461
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Oriental Chinese Restaurant 东方美食 Service

Oriental Chinese Restaurant 东方美食 is struggling to meet customer expectations, with a 1% decrease in satisfaction in Service aspect, falling from 64% last year to 63% this year.

Oriental Chinese Restaurant 东方美食 Billing and Payment

Aug '23Jul '24

Singapore

Use Realytics to know more about Oriental Chinese Restaurant 东方美食link

Satisfaction Score

Aspect Rank

159 of 351
Realytics logo

Oriental Chinese Restaurant 东方美食 Opening Hours

Aug '23Jul '24

Singapore

Use Realytics to know more about Oriental Chinese Restaurant 东方美食link

Satisfaction Score

Aspect Rank

24 of 317
Realytics logo

Oriental Chinese Restaurant 东方美食 Dining Options

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 is still the go-to place for customers, as their Dining Options score remains high at 64%, consistent with last year's score.

Satisfaction Score

64%

Aspect Rank

502 of 526
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Oriental Chinese Restaurant 东方美食 Waiting Time

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 75% last year to 67% this year.

Satisfaction Score

67%
8pp

Aspect Rank

266 of 526
Realytics logo

Oriental Chinese Restaurant 东方美食 Order Processing

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 remains a consumer favourite, maintaining a consistent 62% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

62%

Aspect Rank

235 of 524
Realytics logo

Oriental Chinese Restaurant 东方美食 Staff

Oriental Chinese Restaurant 东方美食 has successfully improved guest experience, as their "Staff" satisfaction score jumped from 32% last year to an 50% this year.

Oriental Chinese Restaurant 东方美食 Staff Competence

Aug '23Jul '24

Singapore

Use Realytics to know more about Oriental Chinese Restaurant 东方美食link

Satisfaction Score

Aspect Rank

330 of 391
Realytics logo

Oriental Chinese Restaurant 东方美食 Staff Friendliness

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 29% to 43% this year.

Satisfaction Score

43%
14pp

Aspect Rank

500 of 526
Realytics logo

Oriental Chinese Restaurant 东方美食 Staff Attentiveness

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 is still the go-to place for customers, as their Staff Attentiveness score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

417 of 491
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Oriental Chinese Restaurant 东方美食 Staff Members

Aug '23Jul '24

Singapore

Oriental Chinese Restaurant 东方美食 remains a consumer favourite, maintaining a consistent 47% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

47%

Aspect Rank

465 of 525
Realytics logo