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Reporting period: Jul '23Jun '24

Oriental Chinese Restaurant 东方美食 Overview

<10 Places
Restaurant

Brand Satisfaction

74%
2pp

Country Rank

Singapore
624 of 745

Category Rank

Restaurant
444 of 523

Rating Score

4

Sales Power

Sales Index

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Oriental Chinese Restaurant 东方美食 Brand Profile

Jul '23Jun '24

Singapore

Oriental Chinese Restaurant 东方美食 has a much lower satisfaction score for its Staff compared to its other aspects. However, Oriental Chinese Restaurant 东方美食 has succeeded in its Pricing aspect, with a 94% satisfaction score.

Pricing
94%
5pp
Food and Drinks
81%
2pp
Service
66%
3pp
Place
40%
1pp
Staff
39%
3pp
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Oriental Chinese Restaurant 东方美食 Satisfaction Trend

Jan '24Jun '24

Singapore

Oriental Chinese Restaurant 东方美食's brand satisfaction remains unchanged compared to the previous month and continues to stand at 75%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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Oriental Chinese Restaurant 东方美食 Food and Drinks

Oriental Chinese Restaurant 东方美食 has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 81% this year.

Satisfaction Score

Aspect Rank

76 of 514
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Oriental Chinese Restaurant 东方美食 Food Quality

Jul '23Jun '24

Singapore

Oriental Chinese Restaurant 东方美食 continues to evolve, with a 22% increase in customer satisfaction of Food Quality, climbing from 48% last year to 70% this year.

Satisfaction Score

70%
22pp

Aspect Rank

183 of 523
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Oriental Chinese Restaurant 东方美食 Dishes

Jul '23Jun '24

Singapore

Oriental Chinese Restaurant 东方美食 is losing some of its appeal, with a concerning 3% decrease in satisfaction for Dishes dropping from 76% last year to 73% this year.

Satisfaction Score

73%
3pp

Aspect Rank

427 of 523
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Oriental Chinese Restaurant 东方美食 Cuisines

Jul '23Jun '24

Singapore

Oriental Chinese Restaurant 东方美食 is struggling to meet customer expectations, with a 7% decrease in satisfaction in Cuisines aspect, falling from 95% last year to 88% this year.

Satisfaction Score

88%
7pp

Aspect Rank

90 of 432
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Oriental Chinese Restaurant 东方美食 Place

Oriental Chinese Restaurant 东方美食 has successfully improved guest experience, as their "Place" satisfaction score jumped from 39% last year to an 40% this year.

Oriental Chinese Restaurant 东方美食 Venue Congestion

Jul '23Jun '24

Singapore

Oriental Chinese Restaurant 东方美食 is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

68 of 510
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Oriental Chinese Restaurant 东方美食 Pricing

Oriental Chinese Restaurant 东方美食 is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

43 of 523
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Oriental Chinese Restaurant 东方美食 Service

Oriental Chinese Restaurant 东方美食 continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 63% to 66% this year.

Oriental Chinese Restaurant 东方美食 Waiting Time

Jul '23Jun '24

Singapore

Oriental Chinese Restaurant 东方美食 is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 73% last year to 65% this year.

Satisfaction Score

65%
8pp

Aspect Rank

174 of 519
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Oriental Chinese Restaurant 东方美食 Staff

Oriental Chinese Restaurant 东方美食 has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Staff rising from 36% to 39% this year.