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Reporting period: Feb '23Jan '24

OMMA Korean Charcoal BBQ Overview

<10 Places
Restaurant

Brand Satisfaction

87%
11pp

Country Rank

Singapore
208 of 433

Category Rank

Restaurant
152 of 316

Rating Score

4.3

Sales Power

Sales Index

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OMMA Korean Charcoal BBQ Brand Profile

Feb '23Jan '24

Singapore

OMMA Korean Charcoal BBQ has a much lower satisfaction score for its Location compared to its other aspects. However, OMMA Korean Charcoal BBQ has succeeded in its Place aspect, with a 90% satisfaction score.

Place
90%
9pp
Service
89%
21pp
Staff
87%
14pp
Food and Drinks
85%
6pp
Pricing
73%
9pp
Location
0%
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OMMA Korean Charcoal BBQ Food and Drinks

OMMA Korean Charcoal BBQ has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 85% this year.

OMMA Korean Charcoal BBQ Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

147 of 313
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OMMA Korean Charcoal BBQ Food Quality

Feb '23Jan '24

Singapore

OMMA Korean Charcoal BBQ continues to evolve, with a 21% increase in customer satisfaction of Food Quality, climbing from 57% last year to 78% this year.

Satisfaction Score

78%
21pp

Aspect Rank

98 of 316
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OMMA Korean Charcoal BBQ Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

287 of 315
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OMMA Korean Charcoal BBQ Dishes

Feb '23Jan '24

Singapore

OMMA Korean Charcoal BBQ has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 77% last year to an 80% this year.

Satisfaction Score

80%
3pp

Aspect Rank

204 of 316
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OMMA Korean Charcoal BBQ Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

195 of 312
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OMMA Korean Charcoal BBQ Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

199 of 249
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OMMA Korean Charcoal BBQ Location

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OMMA Korean Charcoal BBQ Parking

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

88 of 143
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OMMA Korean Charcoal BBQ Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

158 of 241
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OMMA Korean Charcoal BBQ Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

186 of 195
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OMMA Korean Charcoal BBQ Place

OMMA Korean Charcoal BBQ continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 81% to 90% this year.

OMMA Korean Charcoal BBQ Atmosphere and Décor

Feb '23Jan '24

Singapore

OMMA Korean Charcoal BBQ is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

52 of 316
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OMMA Korean Charcoal BBQ Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

226 of 305
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OMMA Korean Charcoal BBQ Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

92 of 110
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OMMA Korean Charcoal BBQ Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

42 of 310
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OMMA Korean Charcoal BBQ Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

72 of 259
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OMMA Korean Charcoal BBQ Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

143 of 301
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OMMA Korean Charcoal BBQ Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

220 of 306
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OMMA Korean Charcoal BBQ Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

251 of 298
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OMMA Korean Charcoal BBQ Pricing

OMMA Korean Charcoal BBQ has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Pricing rising from 64% to 73% this year.

OMMA Korean Charcoal BBQ Price

Feb '23Jan '24

Singapore

OMMA Korean Charcoal BBQ has shown an increase in Price, with a jump from 60% last year to an impressive 72% this year.

Satisfaction Score

72%
12pp

Aspect Rank

138 of 316
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OMMA Korean Charcoal BBQ Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

221 of 260
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OMMA Korean Charcoal BBQ Service

OMMA Korean Charcoal BBQ continues to evolve, with a 21% increase in customer satisfaction of Service, climbing from 68% last year to 89% this year.

OMMA Korean Charcoal BBQ Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

18 of 216
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OMMA Korean Charcoal BBQ Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

140 of 179
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OMMA Korean Charcoal BBQ Dining Options

Feb '23Jan '24

Singapore

OMMA Korean Charcoal BBQ has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 76% last year to an 85% this year.

Satisfaction Score

85%
9pp

Aspect Rank

166 of 316
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OMMA Korean Charcoal BBQ Waiting Time

Feb '23Jan '24

Singapore

OMMA Korean Charcoal BBQ remains a consumer favourite, maintaining a consistent 65% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

65%

Aspect Rank

107 of 316
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OMMA Korean Charcoal BBQ Order Processing

Feb '23Jan '24

Singapore

OMMA Korean Charcoal BBQ continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 40% to 78% this year.

Satisfaction Score

78%
38pp

Aspect Rank

38 of 316
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OMMA Korean Charcoal BBQ Staff

OMMA Korean Charcoal BBQ has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Staff rising from 73% to 87% this year.

OMMA Korean Charcoal BBQ Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

162 of 237
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Satisfaction Score

Aspect Rank

118 of 316
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OMMA Korean Charcoal BBQ Staff Attentiveness

Feb '23Jan '24

Singapore

OMMA Korean Charcoal BBQ is still the go-to place for customers, as their Staff Attentiveness score remains high at 90%, consistent with last year's score.

Satisfaction Score

90%

Aspect Rank

115 of 303
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OMMA Korean Charcoal BBQ Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

95 of 159
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OMMA Korean Charcoal BBQ Staff Members

Feb '23Jan '24

Singapore

OMMA Korean Charcoal BBQ has shown an increase in Staff Members, with a jump from 73% last year to an impressive 75% this year.

Satisfaction Score

75%
2pp

Aspect Rank

136 of 316
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