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Reporting period: Jul '23Jun '24

Ohayo Mama San Overview

<10 Places
Bar and Pub

Brand Satisfaction

72%
10pp

Country Rank

Singapore
654 of 745

Category Rank

Bar and Pub
77 of 82

Rating Score

3.9

Sales Power

Sales Index

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Ohayo Mama San Brand Profile

Jul '23Jun '24

Singapore

Ohayo Mama San has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Ohayo Mama San has succeeded in its Place aspect, with a 83% satisfaction score.

Place
83%
3pp
Staff
83%
1pp
Service
83%
2pp
Food and Drinks
65%
18pp
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Ohayo Mama San Satisfaction Trend

Jan '24Jun '24

Singapore

Ohayo Mama San's brand satisfaction has decreased compared to previous month and now stands at 56%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Ohayo Mama San Food and Drinks

Ohayo Mama San is losing some of its appeal, with a concerning 18% decrease in satisfaction for Food and Drinks dropping from 83% last year to 65% this year.

Ohayo Mama San Food Quality

Jul '23Jun '24

Singapore

Ohayo Mama San is struggling to meet customer expectations, with a 27% decrease in satisfaction in Food Quality aspect, falling from 59% last year to 32% this year.

Satisfaction Score

32%
27pp

Aspect Rank

67 of 82
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Ohayo Mama San Dishes

Jul '23Jun '24

Singapore

Ohayo Mama San is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 83% last year to 66% this year.

Satisfaction Score

66%
17pp

Aspect Rank

75 of 82
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Ohayo Mama San Place

Ohayo Mama San is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 86% last year to 83% this year.

Satisfaction Score

Aspect Rank

26 of 82
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Ohayo Mama San Service

Ohayo Mama San has shown an increase in Service, with a jump from 81% last year to an impressive 83% this year.

Ohayo Mama San Staff

Ohayo Mama San continues to evolve, with a 1% increase in customer satisfaction of Staff, climbing from 82% last year to 83% this year.

Ohayo Mama San Staff Friendliness

Jul '23Jun '24

Singapore

Ohayo Mama San is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Staff Friendliness aspect satisfaction score, dropping from 91% to 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

56 of 82
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