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Reporting period: Jul '23Jun '24

Ms Durian | Speciality Bakery & Cafe Overview

<10 Places
Cafe

Brand Satisfaction

92%
1pp

Country Rank

Singapore
134 of 745

Category Rank

Cafe
11 of 84

Rating Score

4.7

Sales Power

Sales Index

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Ms Durian | Speciality Bakery & Cafe Brand Profile

Jul '23Jun '24

Singapore

Ms Durian | Speciality Bakery & Cafe has a much lower satisfaction score for its Pricing compared to its other aspects. However, Ms Durian | Speciality Bakery & Cafe has succeeded in its Place aspect, with a 99% satisfaction score.

Place
99%
1pp
Staff
97%
Service
95%
10pp
Food and Drinks
91%
1pp
Pricing
39%
18pp
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Ms Durian | Speciality Bakery & Cafe Food and Drinks

Ms Durian | Speciality Bakery & Cafe is one of the most promising brand to delight customers. Use Realytics to know more

Ms Durian | Speciality Bakery & Cafe Portion Size

Jul '23Jun '24

Singapore

Ms Durian | Speciality Bakery & Cafe remains a consumer favourite, maintaining a consistent 31% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

31%

Aspect Rank

18 of 82
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Ms Durian | Speciality Bakery & Cafe Food Quality

Jul '23Jun '24

Singapore

Ms Durian | Speciality Bakery & Cafe has shown an increase in Food Quality, with a jump from 70% last year to an impressive 80% this year.

Satisfaction Score

80%
10pp

Aspect Rank

6 of 84
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Satisfaction Score

Aspect Rank

10 of 84
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Ms Durian | Speciality Bakery & Cafe Drinks

Jul '23Jun '24

Singapore

Ms Durian | Speciality Bakery & Cafe continues to evolve, with a 2% increase in customer satisfaction of Drinks, climbing from 87% last year to 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

26 of 84
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Ms Durian | Speciality Bakery & Cafe Place

Ms Durian | Speciality Bakery & Cafe is one of the most promising brand to delight customers. Use Realytics to know more

Ms Durian | Speciality Bakery & Cafe Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about Ms Durian | Speciality Bakery & Cafelink

Satisfaction Score

Aspect Rank

13 of 84
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Ms Durian | Speciality Bakery & Cafe Cleanliness and Hygiene

Jul '23Jun '24

Singapore

Use Realytics to know more about Ms Durian | Speciality Bakery & Cafelink

Satisfaction Score

Aspect Rank

2 of 77
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Ms Durian | Speciality Bakery & Cafe Options for different visitors

Jul '23Jun '24

Singapore

Ms Durian | Speciality Bakery & Cafe is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

6 of 82
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Ms Durian | Speciality Bakery & Cafe Child-Friendly Conditions

Jul '23Jun '24

Singapore

Use Realytics to know more about Ms Durian | Speciality Bakery & Cafelink

Satisfaction Score

Aspect Rank

1 of 60
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Ms Durian | Speciality Bakery & Cafe Comfort

Jul '23Jun '24

Singapore

Ms Durian | Speciality Bakery & Cafe has successfully improved guest experience, as their "Comfort" satisfaction score jumped from 84% last year to an 86% this year.

Satisfaction Score

86%
2pp

Aspect Rank

5 of 80
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Ms Durian | Speciality Bakery & Cafe Venue Congestion

Jul '23Jun '24

Singapore

Ms Durian | Speciality Bakery & Cafe is still the go-to place for customers, as their Venue Congestion score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

4 of 81
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Ms Durian | Speciality Bakery & Cafe Dining Area

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 82
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Ms Durian | Speciality Bakery & Cafe Pricing

Ms Durian | Speciality Bakery & Cafe is losing some of its appeal, with a concerning 18% decrease in satisfaction for Pricing dropping from 57% last year to 39% this year.

Ms Durian | Speciality Bakery & Cafe Price

Jul '23Jun '24

Singapore

Ms Durian | Speciality Bakery & Cafe is struggling to meet customer expectations, with a 7% decrease in satisfaction in Price aspect, falling from 44% last year to 37% this year.

Satisfaction Score

37%
7pp

Aspect Rank

56 of 84
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Ms Durian | Speciality Bakery & Cafe Service

Ms Durian | Speciality Bakery & Cafe is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

9 of 84
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Ms Durian | Speciality Bakery & Cafe Waiting Time

Jul '23Jun '24

Singapore

Ms Durian | Speciality Bakery & Cafe remains a consumer favourite, maintaining a consistent 75% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

4 of 82
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Ms Durian | Speciality Bakery & Cafe Staff

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Ms Durian | Speciality Bakery & Cafe Staff Friendliness

Jul '23Jun '24

Singapore

Ms Durian | Speciality Bakery & Cafe is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

21 of 84
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Ms Durian | Speciality Bakery & Cafe Staff Attentiveness

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

2 of 76
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