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Reporting period: Feb '23Jan '24

Ms Durian | Speciality Bakery & Cafe Overview

<10 Places
Cafe

Brand Satisfaction

91%
2pp

Country Rank

Singapore
124 of 711

Category Rank

Cafe
9 of 72

Rating Score

4.6

Sales Power

Sales Index

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Ms Durian | Speciality Bakery & Cafe Brand Profile

Feb '23Jan '24

Singapore

Ms Durian | Speciality Bakery & Cafe has a much lower satisfaction score for its Pricing compared to its other aspects. However, Ms Durian | Speciality Bakery & Cafe has succeeded in its Place aspect, with a 97% satisfaction score.

Place
97%
1pp
Staff
94%
3pp
Food and Drinks
92%
7pp
Service
90%
8pp
Location
85%
Pricing
36%
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Ms Durian | Speciality Bakery & Cafe Food and Drinks

Ms Durian | Speciality Bakery & Cafe is one of the most promising brand to delight customers. Use Realytics to know more

Ms Durian | Speciality Bakery & Cafe Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

27 of 70
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Ms Durian | Speciality Bakery & Cafe Food Quality

Feb '23Jan '24

Singapore

Ms Durian | Speciality Bakery & Cafe has shown an increase in Food Quality, with a jump from 64% last year to an impressive 78% this year.

Satisfaction Score

78%
14pp

Aspect Rank

8 of 72
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Ms Durian | Speciality Bakery & Cafe Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

8 of 72
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Satisfaction Score

Aspect Rank

6 of 72
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Satisfaction Score

Aspect Rank

20 of 72
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Ms Durian | Speciality Bakery & Cafe Location

Ms Durian | Speciality Bakery & Cafe remains a consumer favourite, maintaining a consistent 85% satisfaction score in Location aspect for both this year and last year.

Ms Durian | Speciality Bakery & Cafe Parking

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

29 of 40
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Ms Durian | Speciality Bakery & Cafe Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

28 of 60
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Ms Durian | Speciality Bakery & Cafe Ease to Find

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

11 of 27
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Ms Durian | Speciality Bakery & Cafe Transport Accessibility

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

9 of 16
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Ms Durian | Speciality Bakery & Cafe Place

Ms Durian | Speciality Bakery & Cafe is one of the most promising brand to delight customers. Use Realytics to know more

Ms Durian | Speciality Bakery & Cafe Atmosphere and Décor

Feb '23Jan '24

Singapore

Ms Durian | Speciality Bakery & Cafe is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

15 of 72
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Ms Durian | Speciality Bakery & Cafe Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

3 of 69
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Ms Durian | Speciality Bakery & Cafe Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

15 of 34
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Ms Durian | Speciality Bakery & Cafe Options for different visitors

Feb '23Jan '24

Singapore

Ms Durian | Speciality Bakery & Cafe is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

10 of 71
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Ms Durian | Speciality Bakery & Cafe Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

3 of 54
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Ms Durian | Speciality Bakery & Cafe Comfort

Feb '23Jan '24

Singapore

Ms Durian | Speciality Bakery & Cafe continues to evolve, with a 2% increase in customer satisfaction of Comfort, climbing from 86% last year to 88% this year.

Satisfaction Score

88%
2pp

Aspect Rank

4 of 70
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Ms Durian | Speciality Bakery & Cafe Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

14 of 70
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Ms Durian | Speciality Bakery & Cafe Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 69
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Ms Durian | Speciality Bakery & Cafe Work and study friendly

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

33 of 40
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Ms Durian | Speciality Bakery & Cafe Pricing

Ms Durian | Speciality Bakery & Cafe is still the go-to place for customers, as their Pricing score remains high at 36%, consistent with last year's score.

Ms Durian | Speciality Bakery & Cafe Price

Feb '23Jan '24

Singapore

Ms Durian | Speciality Bakery & Cafe is losing some of its appeal, with a concerning 20% decrease in satisfaction for Price dropping from 54% last year to 34% this year.

Satisfaction Score

34%
20pp

Aspect Rank

53 of 72
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Ms Durian | Speciality Bakery & Cafe Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

45 of 53
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Ms Durian | Speciality Bakery & Cafe Service

Ms Durian | Speciality Bakery & Cafe is struggling to meet customer expectations, with a 8% decrease in satisfaction in Service aspect, falling from 98% last year to 90% this year.

Ms Durian | Speciality Bakery & Cafe Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

12 of 57
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Ms Durian | Speciality Bakery & Cafe Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

10 of 49
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Ms Durian | Speciality Bakery & Cafe Dining Options

Feb '23Jan '24

Singapore

Ms Durian | Speciality Bakery & Cafe is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 72
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Ms Durian | Speciality Bakery & Cafe Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

3 of 39
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Ms Durian | Speciality Bakery & Cafe Waiting Time

Feb '23Jan '24

Singapore

Ms Durian | Speciality Bakery & Cafe remains a consumer favourite, maintaining a consistent 44% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

44%

Aspect Rank

21 of 72
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Ms Durian | Speciality Bakery & Cafe Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

48 of 72
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Ms Durian | Speciality Bakery & Cafe Staff

Ms Durian | Speciality Bakery & Cafe is struggling to meet customer expectations. Use Realytics to know why

Ms Durian | Speciality Bakery & Cafe Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

15 of 46
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Ms Durian | Speciality Bakery & Cafe Staff Friendliness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

8 of 72
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Ms Durian | Speciality Bakery & Cafe Staff Attentiveness

Feb '23Jan '24

Singapore

Ms Durian | Speciality Bakery & Cafe is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

2 of 66
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Ms Durian | Speciality Bakery & Cafe Staff Members

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

28 of 71
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