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Reporting period: Feb '23Jan '24

MRS PHO NOMSTAR Overview

<10 Places
Restaurant

Brand Satisfaction

71%
7pp

Country Rank

Singapore
387 of 433

Category Rank

Restaurant
280 of 316

Rating Score

3.7

Sales Power

Sales Index

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MRS PHO NOMSTAR Brand Profile

Feb '23Jan '24

Singapore

MRS PHO NOMSTAR has a much lower satisfaction score for its Location compared to its other aspects. However, MRS PHO NOMSTAR has succeeded in its Pricing aspect, with a 82% satisfaction score.

Pricing
82%
2pp
Food and Drinks
75%
3pp
Service
67%
14pp
Place
64%
12pp
Staff
52%
22pp
Location
0%
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MRS PHO NOMSTAR Food and Drinks

MRS PHO NOMSTAR is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 78% last year to 75% this year.

MRS PHO NOMSTAR Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

275 of 313
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MRS PHO NOMSTAR Food Quality

Feb '23Jan '24

Singapore

MRS PHO NOMSTAR is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 57% last year to 49% this year.

Satisfaction Score

49%
8pp

Aspect Rank

265 of 316
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MRS PHO NOMSTAR Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

292 of 315
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MRS PHO NOMSTAR Dishes

Feb '23Jan '24

Singapore

MRS PHO NOMSTAR is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 71% last year to 68% this year.

Satisfaction Score

68%
3pp

Aspect Rank

294 of 316
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MRS PHO NOMSTAR Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

161 of 312
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MRS PHO NOMSTAR Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

128 of 249
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MRS PHO NOMSTAR Location

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MRS PHO NOMSTAR Parking

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

8 of 143
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MRS PHO NOMSTAR Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

29 of 241
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MRS PHO NOMSTAR Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

83 of 195
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MRS PHO NOMSTAR Transport Accessibility

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

22 of 66
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MRS PHO NOMSTAR Place

MRS PHO NOMSTAR is facing challenges in evolving its Place aspect, with a 12% decrease in customer satisfaction, dropping from 76% last year to 64% this year.

MRS PHO NOMSTAR Atmosphere and Décor

Feb '23Jan '24

Singapore

MRS PHO NOMSTAR is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Atmosphere and Décor aspect satisfaction score, dropping from 98% to 83% this year.

Satisfaction Score

83%
15pp

Aspect Rank

232 of 316
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MRS PHO NOMSTAR Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

249 of 305
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MRS PHO NOMSTAR Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

266 of 310
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MRS PHO NOMSTAR Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

225 of 259
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MRS PHO NOMSTAR Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

267 of 301
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MRS PHO NOMSTAR Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

267 of 306
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MRS PHO NOMSTAR Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

243 of 298
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MRS PHO NOMSTAR Pricing

MRS PHO NOMSTAR is losing some of its appeal, with a concerning 2% decrease in satisfaction for Pricing dropping from 84% last year to 82% this year.

MRS PHO NOMSTAR Price

Feb '23Jan '24

Singapore

MRS PHO NOMSTAR is struggling to meet customer expectations, with a 3% decrease in satisfaction in Price aspect, falling from 86% last year to 83% this year.

Satisfaction Score

83%
3pp

Aspect Rank

96 of 316
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MRS PHO NOMSTAR Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

84 of 260
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MRS PHO NOMSTAR Service

MRS PHO NOMSTAR is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 81% last year to 67% this year.

MRS PHO NOMSTAR Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

118 of 216
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MRS PHO NOMSTAR Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

139 of 179
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MRS PHO NOMSTAR Dining Options

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

291 of 316
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MRS PHO NOMSTAR Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

111 of 172
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MRS PHO NOMSTAR Waiting Time

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

244 of 316
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MRS PHO NOMSTAR Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

276 of 316
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MRS PHO NOMSTAR Staff

MRS PHO NOMSTAR is facing challenges in evolving its Staff aspect, with a 22% decrease in customer satisfaction, dropping from 74% last year to 52% this year.

MRS PHO NOMSTAR Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

232 of 237
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MRS PHO NOMSTAR Staff Friendliness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

291 of 316
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MRS PHO NOMSTAR Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

263 of 303
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MRS PHO NOMSTAR Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

93 of 159
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MRS PHO NOMSTAR Staff Members

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

301 of 316
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